99% Would Recommend
Latest Review about 15 hours ago
Dave F. on 02/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another day, another perfect perfect experience!"
Ask Dennis for a quarter for a cup of coffee. He's always willing to buy!
Vehicle: Mazda CX-5
Service Date: 02/23/2017
Review Created: 02/25/2017 05:27 AM
Josue G. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josue said the business is pretty nice and down to earth. He likes the camaraderie there.
Vehicle: Kia Sorento
Category: Service
Service Date: 02/04/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Gary B. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The friendly, fast service and the fantastic mechanics fixed my truck within hours. Customer service is out standing.
Vehicle: Dodge Pickup
Service Date: 02/13/2017
Review Created: 02/15/2017 03:31 AM
Jean T. on 02/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jean said the service was awesome. The employees were honest, straightforward, personable and the prices were reasonable.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/10/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Jessica N. on 02/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said they are always good at helping her out when she needs something.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/11/2017
Review Created: 02/14/2017
This review was collected via phone interview by Customer Research Inc.
Chris B. on 02/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said he has been to the business in the past and they always treat him well. They are a great company and they will continue to do business with them in the future.
Vehicle: Toyota Tundra
Category: Service
Service Date: 02/09/2017
Review Created: 02/13/2017
This review was collected via phone interview by Customer Research Inc.
Cheri W. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On the road again!"
Reliable ~ Flexible willing to work with my busy schedule! Thank you!!
Vehicle: Toyota Sequoia
Service Date: 02/07/2017
Review Created: 02/08/2017 09:15 PM
Jevontez M. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jevontez said the service was quick.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 02/01/2017
Review Created: 02/08/2017
This review was collected via phone interview by Customer Research Inc.
Shawn M. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said this business has always been awesome, they always take care of him, they do whatever he requests and finish in a timely manner.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/02/2017
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
William B. on 01/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work as usual"
They keep breathing life back into my 16 year old car. Always professional. Always done when promised.
Vehicle: Chrysler PT Cruiser
Service Date: 01/23/2017
Review Created: 01/25/2017 09:21 AM
James C. on 01/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and Knowledgeable "
I always feel comfortable taking a vehicle to Norm's. They are also good at explaining
issues in an easy to understand manner.
Vehicle: Chevrolet Uplander
Service Date: 01/14/2017
Review Created: 01/22/2017 12:31 PM
John B. on 01/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Heater core"
My heater was running at less than half efficiency. Norm'S took the core out, flushed all the gunk out--probably 12 years worth--replaced two hoses, and it works great now! They only replace what needs it!
Vehicle: Dodge Pickup
Service Date: 01/18/2017
Review Created: 01/21/2017 04:49 AM
Ryan C. on 01/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said they did one day service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/11/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Megan M. on 01/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Megan said this business was quick and their prices were reasonable. The staff were nice.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/09/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Colleen H. on 01/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Colleen said they did a great job and he's been doing business with them for years.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/10/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
James C. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Sue. She said everything was done quickly, they were on time and this business got her in right away. She could tell the people there were knowledgeable as well.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/06/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. on 01/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Larry said there was a small hold up with the business when they went to fill out the reminder for his next oil change.
Vehicle: Honda Accord
Category: Service
Service Date: 01/06/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Noah G. on 01/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Noah said the service at the business was quick and the people were friendly.
Vehicle: Honda Accord
Category: Service
Service Date: 01/07/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Amy D. on 01/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They make it RIGHT -- FAST"
My starter was going bad. I knew it, but thought it might last a little longer. The cold weather this last week just killed it. They helped me select a tow service who could get it there when they wanted. Then, they fixed it the next day. I was thrilled because I thought it would be there over the weekend.

There was a minor oversight in getting my car repaired. I couldn't set the clock or use the audio system. The security system needed a code entered so that it knew that things were OK when the battery had been disconnected. I barely uttered the word "code" when the tech immediately said -- "I know what the problem is and I'll get it corrected." 2 minutes later everything was perfect. Picture me with a big smiley face. Very satisfied with superior service.
Vehicle: Honda Accord
Service Date: 01/07/2017
Review Created: 01/09/2017 06:54 PM
Harlan Z. on 01/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harlan said the business did a fantastic job with his vehicle.
Vehicle: GMC Caballero
Category: Service
Service Date: 01/05/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 683 in total