99% Would Recommend
Latest Review 3 days ago
Ryan C. on 01/17/2017
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Ryan said they did one day service.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/11/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Megan M. on 01/17/2017
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Megan said this business was quick and their prices were reasonable. The staff were nice.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 01/09/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Colleen H. on 01/14/2017
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Colleen said they did a great job and he's been doing business with them for years.
Vehicle: Honda CR-V
Category: Service
Service Date: 01/10/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
James C. on 01/10/2017
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Spoke with Sue. She said everything was done quickly, they were on time and this business got her in right away. She could tell the people there were knowledgeable as well.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/06/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Larry G. on 01/10/2017
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Larry said there was a small hold up with the business when they went to fill out the reminder for his next oil change.
Vehicle: Honda Accord
Category: Service
Service Date: 01/06/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Noah G. on 01/10/2017
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Noah said the service at the business was quick and the people were friendly.
Vehicle: Honda Accord
Category: Service
Service Date: 01/07/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Amy D. on 01/09/2017
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"They make it RIGHT -- FAST"
My starter was going bad. I knew it, but thought it might last a little longer. The cold weather this last week just killed it. They helped me select a tow service who could get it there when they wanted. Then, they fixed it the next day. I was thrilled because I thought it would be there over the weekend.

There was a minor oversight in getting my car repaired. I couldn't set the clock or use the audio system. The security system needed a code entered so that it knew that things were OK when the battery had been disconnected. I barely uttered the word "code" when the tech immediately said -- "I know what the problem is and I'll get it corrected." 2 minutes later everything was perfect. Picture me with a big smiley face. Very satisfied with superior service.
Vehicle: Honda Accord
Service Date: 01/07/2017
Review Created: 01/09/2017 06:54 PM
Harlan Z. on 01/09/2017
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Harlan said the business did a fantastic job with his vehicle.
Vehicle: GMC Caballero
Category: Service
Service Date: 01/05/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Rod L. on 01/06/2017
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"Eian and the rest of the long term staff. "
I really appreciate the ability to call and get taken care of. My teenagers also appreciate the service they receive
Vehicle: Ford Contour
Service Date: 01/03/2017
Review Created: 01/06/2017 02:14 PM
Greg M. on 12/31/2016
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"Diagnostics excellent, always helpful, not a bad word about these guys"
We love Norm's Car Care because they take the time to check out what worries we have regarding our 4 vehicles. Our family has gone there over 20 years. They're always nice and have great employees who are respectful and friendly. From true engine diagnosis to a minor issue like changing wiper blades the Norm's guys are there. Even if a person is not mechanically inclined.
Vehicle: Kia Sedona
Service Date: 12/29/2016
Review Created: 12/31/2016 01:42 PM
Allen T. on 12/19/2016
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Allen said he has had a lot of good things come out of being a very loyal customer of this business over the past 50 years. They're a good group of people.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/13/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
John L. on 12/17/2016
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John said he would recommend this business for service.
Vehicle: Chrysler Fifth Avenue
Category: Service
Service Date: 12/10/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Sherry F. on 12/16/2016
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"The employees!!"
I took my Ford Explorer in for repair. Dennis Sell gave me a ride home and I had my car the next day!! It works perfectly
Vehicle: Ford Explorer
Service Date: 12/14/2016
Review Created: 12/16/2016 10:48 AM
Douglas B. on 12/13/2016
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Douglas said he was very happy with the service and they explained everything very well.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 10/29/2016
Review Created: 12/13/2016
This review was collected via phone interview by Customer Research Inc.
Candie R. on 12/13/2016
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Candie said there are some lights on her daughter's vehicle that were not there before.
Vehicle: Acura TL
Category: Service
Service Date: 12/06/2016
Review Created: 12/13/2016
This review was collected via phone interview by Customer Research Inc.
Jay K. on 12/11/2016
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Jay said the customer service at this business was good. The parts for the repair were inexpensive and they had quick service. He was in and out.
Vehicle: Audi A4
Category: Service
Service Date: 12/05/2016
Review Created: 12/11/2016
This review was collected via phone interview by Customer Research Inc.
Jennifer D. on 12/11/2016
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Jennifer said this business did exactly what she asked them to do but they did not have enough time in the day to address one of the issues with her vehicle.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 12/05/2016
Review Created: 12/11/2016
This review was collected via phone interview by Customer Research Inc.
Don H. on 12/10/2016
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Don said this business has good service.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/08/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Diana W. on 12/02/2016
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"5"
Trust and knowing the service I receive is great. Thank you
Vehicle: Toyota Highlander
Service Date: 11/18/2016
Review Created: 12/02/2016 07:56 AM
Michelle T. on 11/27/2016
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"2003 Jeep"
Everyone @ Norm's is great! Ian is top notch...he has fixed my son's 2003 Jeep a couple of times and the experience both times was fantastic!! I'm so grateful for honest/hard working people!! Also, I love the full service gas fill-up!! Thanks for everything!! Norm's is the only place I recommend for anything auto related...hands down the absolute BEST...nothing comparable!!!!
Vehicle: Jeep Liberty
Service Date: 11/23/2016
Review Created: 11/27/2016 07:31 PM
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