99% Would Recommend
Latest Review 2 days ago
Diana W. on 12/02/2016
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"5"
Trust and knowing the service I receive is great. Thank you
Vehicle: Toyota Highlander
Service Date: 11/18/2016
Review Created: 12/02/2016 07:56 AM
Michelle T. on 11/27/2016
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"2003 Jeep"
Everyone @ Norm's is great! Ian is top notch...he has fixed my son's 2003 Jeep a couple of times and the experience both times was fantastic!! I'm so grateful for honest/hard working people!! Also, I love the full service gas fill-up!! Thanks for everything!! Norm's is the only place I recommend for anything auto related...hands down the absolute BEST...nothing comparable!!!!
Vehicle: Jeep Liberty
Service Date: 11/23/2016
Review Created: 11/27/2016 07:31 PM
Rodger P. on 11/23/2016
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Rodger said he doesn't have any complaints. They did a good job. He had a wheel alignment and was told they are the best in Lincoln.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 11/18/2016
Review Created: 11/23/2016
This review was collected via phone interview by Customer Research Inc.
James M. on 11/18/2016
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"Trustworthy and friendly!"
There were several fluid leaks in 1996 Toyota Camry, which would have cost over $900 to fix...more than the car is worth. I learned the car would still be okay to drive as long as the fluid levels were checked periodically and replenished. Ian did not try to push me to go the more expensive route and I appreciated his honesty. I will return for future service!
Vehicle: Toyota Camry
Service Date: 11/14/2016
Review Created: 11/18/2016 08:12 AM
Darick S. on 11/18/2016
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Darick said this business does a good job and they take care of him.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/12/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Rob M. on 11/15/2016
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"Thanks!"
Ian and everyone at Norm's always do a great job with our cars. Thanks.
Vehicle: Subaru Outback
Service Date: 11/14/2016
Review Created: 11/15/2016 08:02 PM
Robert E. on 11/12/2016
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Robert said this business did a good job.
Vehicle: Toyota Prius
Category: Service
Service Date: 11/08/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Emily M. on 11/12/2016
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Emily said this business was quick and they gave her a ride home, so she didn't have to wait there the whole time. She stated that has never happened to her before. They also informed her about upcoming services that need to be taken care of in the future, but are not necessary. However, it will help her plan her finances out.
Vehicle: Toyota Yaris
Category: Service
Service Date: 10/22/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Kent K. on 11/12/2016
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Kent said he dropped his vehicle off and picked it up later. Everything was perfect. This business was a nice place and enjoyed going there.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 11/08/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Ryan B. on 11/10/2016
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"Amazing"
Always do a great job in a timely affordable manner!
Vehicle: Ford Expedition
Service Date: 11/09/2016
Review Created: 11/10/2016 09:26 PM
Scott S. on 11/07/2016
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Scott said the business is great.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 11/04/2016
Review Created: 11/07/2016
This review was collected via phone interview by Customer Research Inc.
Connie C. on 11/05/2016
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Connie said everything went smoothly. She was happy with service and location. They are friendly and she was recommended to the business.
Vehicle: Subaru Impreza
Category: Service
Service Date: 11/02/2016
Review Created: 11/05/2016
This review was collected via phone interview by Customer Research Inc.
Scott N. on 11/04/2016
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Scott said the service was quick, correct and done with a smile.
Vehicle: Dodge Dakota
Category: Service
Service Date: 10/28/2016
Review Created: 11/04/2016
This review was collected via phone interview by Customer Research Inc.
John U. on 10/22/2016
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John said he has been using this business since 1978, and he cannot find a better all-around facility. They are his go to place. His one concern is that he misses Kevin.
Vehicle: MG
Category: Service
Service Date: 10/19/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Irene T. on 10/18/2016
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"Always looking out for their customers"
I love Norm's! I trust them to take care of my vehicle and only service what is needed.
Vehicle: Ford Escape
Service Date: 10/17/2016
Review Created: 10/18/2016 06:06 PM
Greg M. on 10/13/2016
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"What more can I say?"
I just had our two primary vehicles, a 2006 Kia Van and 2004 Volvo S60 "R", serviced at Norm's. As usual the job was well done at a reasonable price. Because Norm's does all the work on my cars, they had previously told me in addition to the usual oil change, the Volvo needed some additional maintenance work. They had the car ready early than expected and at lower than expected cost. I can't say enough about this place. Both my kids take their cars to Norm's as well. I hear people talk about other places, but would never think of going any place but Norm's.
Vehicle: Kia Sedona
Service Date: 10/07/2016
Review Created: 10/13/2016 04:41 PM
Rod L. on 10/10/2016
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"They are serious about caring for your car and you. They strive to provide excellent advice and repair regarding your vehicle. "
Eian, Dennis, Evan, keep me coming back.
Vehicle: Ford Contour
Service Date: 10/08/2016
Review Created: 10/10/2016 10:20 PM
Cheri W. on 10/08/2016
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"Excellent service & scheduling convenience "
Thanks again for superior service!
Vehicle: Toyota Sequoia
Service Date: 10/06/2016
Review Created: 10/08/2016 08:41 PM
Justin T. on 10/07/2016
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"Trustworthy"
Norm's is a trustworthy organization. They honor the pricing they quote me and they do a great job getting my vehicles back on the road working as they should. I will continue to have all my vehicle work done at Norm's.
Vehicle: Dodge Durango
Service Date: 10/05/2016
Review Created: 10/07/2016 10:17 PM
Janet L. on 10/07/2016
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Janet said she trusts this business and they are always willing to help.
Vehicle: Ford Focus
Category: Service
Service Date: 09/20/2016
Review Created: 10/07/2016
This review was collected via phone interview by Customer Research Inc.
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