ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago
Kris W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kris said this business is wonderful.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
EVELYN H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a good Experience."
Thank you for providing me with good service at a fair price. I appreciate that you do a great job every time and I can count on you to keep my car in good shape.
Vehicle: BMW X5
Service Date: 09/11/2017
Review Created: 09/20/2017 09:39 PM
JODY S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best care for my Bimmer(s)!"
Highly skilled, extremely professional, and super approachable and personable. I love the fact that it is family owned and many of their staff have been there for many, many years. When you have a question or need help Matt is there to answer it and help you navigate the best choice based on budget and the the year of your car. I'm now lucky enough to have a 2016 M2 and I would rather bring it to NBB than a BMW dealer for service!
Cheers!
Jody
Vehicle: BMW M2
Service Date: 09/18/2017
Review Created: 09/19/2017 08:17 PM
KEVIN G. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The only place I would take my car"
I cannot say enough good things about North Bay. Everyone on staff is extremely friendly and professional. I have taken numerous cars here and I have never had one issue. The pricing is much better than the dealer and I know I can trust my car with any work being done. I do not hesitate to recommend them to any BMW owner.
Vehicle: BMW M3
Service Date: 09/05/2017
Review Created: 09/08/2017 11:24 AM
BILL F. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"schweet"
took the Z4 coupe in and its running super .
Thanks
Vehicle: BMW M Coupe
Service Date: 09/06/2017
Review Created: 09/08/2017 07:39 AM
DAVID C. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Own a BMW? "
North Bay is the place in Sonoma County for honest, reliable service! Unbeatable!
Vehicle: BMW 3 Series
Service Date: 08/28/2017
Review Created: 09/01/2017 08:37 AM
CINDY W. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feel like a VIP"
So even though I've only been coming to you guys less than 2 years I feel more like a long time client that is greeted congenially every time I call or come into the shop. This has a great deal to do with James & Mstt, in no particular order, because they both treat me like a ViP! I can't thank you enough for the loaner on Tuesday, made things uber, pardon the pun, super convenient.
I hope I can get to know your mechanical staff as well, since their doing the major labor.
Antyway thanks Rick for assembling such a great group of guys and helping me enjoy my first M3!
Vehicle: BMW M3
Service Date: 08/29/2017
Review Created: 08/30/2017 08:28 PM
Natalie D. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Natalie said they were on time. They were very polite, and courteous. They were honest about what needed fixing and they helped her save money.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Sheldon T. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sheldon said the business provided excellent service. They were really professional, friendly and efficient.
Vehicle: BMW 6 Series
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike I. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said this business provided good work and they have a good reputation around town.
Vehicle: BMW M3
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
SUSAN J. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and friendly people!"
Cooper in for its 45,000 mile service. Plus, I needed it smog. Matt took care of everything!Service was quick and the car runs beautifully! I'm so glad they are here in our neighborhood!
Vehicle: MINI Cooper Hardtop
Service Date: 08/22/2017
Review Created: 08/24/2017 02:16 PM
ALEX Z. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"74 Bavaria running great!"
Very happy with same day urgent call to repair and the NB Team got me in same day and repaired my Bavaria. Pricing was fair and experience was professional.
Vehicle: BMW 3.0 Bavaria
Service Date: 08/21/2017
Review Created: 08/23/2017 10:21 AM
JAMES L. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job! "
Wonderful job, quick and efficient with no surprises.
Vehicle: MINI Cooper Coupe
Service Date: 08/17/2017
Review Created: 08/21/2017 06:02 AM
ELEANOR B. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I have been a customer for over 10 years. James, Matt and Rick are always friendly and helpful. I trust their guidance and work. The whole team is great!
Vehicle: BMW 5 Series
Service Date: 08/16/2017
Review Created: 08/19/2017 12:17 PM
ANDREW C. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work on My 2001 BMW 525i"
The whole experience, from appointment to repair, was pleasant, easy, and professional. It also came with smiles and free peaches.
Vehicle: BMW 5 Series
Service Date: 08/16/2017
Review Created: 08/19/2017 09:24 AM
Jonathan V. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jonathan said this business does a great job.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Mike L. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said this business treats him very well and they take good care of his vehicles.
Vehicle: BMW X3
Category: Service
Service Date: 08/02/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Stewart B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stewart said they are great on all levels and they provide quality service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/02/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
MAX A. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable, fast, done right"
Will be back for all other work
Vehicle: BMW M3
Service Date: 08/09/2017
Review Created: 08/10/2017 08:03 PM
Jon L. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said the staff is really nice.
Vehicle: BMW 2002
Category: Service
Service Date: 08/07/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 248 in total