99% Would Recommend
Latest Review 1 day ago
MARK C. on 01/22/2017
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"Best Service at an Unbeatable Value"
Once again they made my Benz feel as perfect as the day I purchased it from their great sales team!
Vehicle: Mercedes-Benz C300
Service Date: 01/20/2017
Review Created: 01/22/2017 06:47 PM
JOHN P. on 01/18/2017
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"Always good service"
Service is very dependable and very reliable.
Vehicle: Audi A8
Service Date: 01/16/2017
Review Created: 01/18/2017 08:09 PM
GEORGE S. on 01/14/2017
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"North Bay Hooray"
North Bay Imports is the most trustworthy place I have ever been to either buy a car or have it serviced. Honest, friendly, and they provide free services for seasonal tire changes. Nice people. Great car prices.
Vehicle: Audi A8
Service Date: 01/11/2017
Review Created: 01/14/2017 07:47 AM
TERESA M. on 01/14/2017
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"Customer service "
Great customer service provided by Chris in the service center.
Vehicle: Mercedes-Benz GLK350
Service Date: 01/12/2017
Review Created: 01/14/2017 06:37 AM
DAN T. on 01/14/2017
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"Always, always, always helpful and professional! "
I had an appointment for my car but the problem corrected it self. I cancelled the appointment only to have the problem reoccur two days later. When I called to see if I could get my old appointment back i found out that it have been taken by some else, BUT was told to stop by for a look at it. Not only did they look at it as soon as I arrived. They were able to fix it while I waited for it. Totally Professional!!! BTW cost was way below what I was expecting. Highly recommend.
Vehicle: Audi A4
Service Date: 01/13/2017
Review Created: 01/14/2017 03:45 AM
Jerry A. on 01/14/2017
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Jerry said this business was quick and the experience was easy.
Vehicle: Audi A6
Category: Service
Service Date: 01/12/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
CHERYL H. on 01/13/2017
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"Very satisfied "
Thank you, I was very satisfied and pleased with the service I received.
Vehicle: Mercedes-Benz E350
Service Date: 01/13/2017
Review Created: 01/13/2017 10:14 PM
EDWARD K. on 01/13/2017
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"Knowledgeable and friendly"
Always a good experience
Vehicle: Mercedes-Benz E350
Service Date: 01/11/2017
Review Created: 01/13/2017 08:42 AM
ADAM S. on 01/12/2017
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"Quick and fair"
I'm busy. Chris and the team are flexible and easy to work with. Plus they do great work. I only wish they would wash my car with the service.
Vehicle: Audi A6
Service Date: 01/10/2017
Review Created: 01/12/2017 04:14 AM
BENSON C. on 01/11/2017
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"I'll be buying all my cars from here!"
Recently bought my second car from here. Chris Garland in service is awesome and got a chance to do business with Morgan Jackson in sales who was tremendous. Thank you Northbay!
Vehicle: Mercedes-Benz C300
Service Date: 01/10/2017
Review Created: 01/11/2017 02:27 AM
John M. on 01/09/2017
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John said they did not have a loaner vehicle and that was difficult for him. He had to ask coworkers to help him with rides. He understands why they did not have one. He was glad they did get the vehicle fixed.
Vehicle: Audi S4
Category: Service
Service Date: 01/06/2017
Review Created: 01/09/2017
This review was collected via phone interview by Customer Research Inc.
Andrew K. on 01/07/2017
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Andrew said everyone at the business is very friendly and welcoming and he has had no problems with the work.
Vehicle: Audi A4
Category: Service
Service Date: 01/04/2017
Review Created: 01/07/2017
This review was collected via phone interview by Customer Research Inc.
Andrew G. on 01/07/2017
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Andrew said everyone was friendly, and they finished on time.
Vehicle: BMW 335xi
Category: Service
Service Date: 01/05/2017
Review Created: 01/07/2017
This review was collected via phone interview by Customer Research Inc.
ADAM M. on 01/06/2017
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"Good service, good value"
Very good service and great value for the work done.
Vehicle: Mercedes-Benz C300
Service Date: 01/06/2017
Review Created: 01/06/2017 08:14 PM
Glenn H. on 01/05/2017
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Glenn said Chris Garland treated him very well. He was efficient and quick.
Vehicle: Audi A4
Category: Service
Service Date: 01/04/2017
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Delbe S. on 01/05/2017
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Delbe said they were very easy to work with. They did what he asked them to do and they did it in a timely manner.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 12/22/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Chris C. on 01/05/2017
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Chris said the communication and the prices were good. They did what they said they would do and they explained how it would be done. The cost was great and it was under the estimated price.
Vehicle: Audi A6
Category: Service
Service Date: 12/23/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
JOHN M. on 01/03/2017
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"service"
good, fair and friendly
Vehicle: BMW X5
Service Date: 12/30/2016
Review Created: 01/03/2017 09:13 AM
KATHY S. on 01/03/2017
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"Friendly staff attentive to your vehicles needs and timely appointments."
North Bay Imports continues to care for the vehicle after the sale and service. Happy to know there is a service center that truly cares about my Audi.
Vehicle: Audi A4
Service Date: 12/30/2016
Review Created: 01/03/2017 08:43 AM
Joanne N. on 01/02/2017
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Joanne said they were very courteous and they are always on the top of their game.
Vehicle: Audi A4
Category: Service
Service Date: 12/28/2016
Review Created: 01/02/2017
This review was collected via phone interview by Customer Research Inc.
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