99% Would Recommend
Latest Review 7 days ago
Jeff H. on 07/14/2017
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Jeff said this business did a good job and they took care of him .He is very happy with the sales and service at this business. They are good friends of his.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
EDWARD S. on 07/13/2017
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"Professional-friend"
Professional and fast
Vehicle: Mercedes-Benz ML350
Service Date: 07/12/2017
Review Created: 07/13/2017 04:14 AM
JOANN S. on 07/13/2017
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"Recent Service"
Chris the Service Manager always makes me feel welcome and that its great to see me. His sense of humor brightens my day. I know my car is in good hands and the service is quick and efficient.
Vehicle: Audi A4
Service Date: 07/11/2017
Review Created: 07/13/2017 03:54 AM
AMY M. on 07/12/2017
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"Great customer service!"
It is always a pleasant experience at North Bay Imports, from start to finish! Everyone is very nice and professional, and easy to deal with!!
Vehicle: Audi A4
Service Date: 07/11/2017
Review Created: 07/12/2017 05:45 AM
ANGEL S. on 07/11/2017
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"Great friendly enviorment"
People are friendly treat u with respect..
Vehicle: Audi A6
Service Date: 06/27/2017
Review Created: 07/11/2017 09:54 AM
Lynn L. on 07/11/2017
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Spoke with David. He said this business was quick with their answers, they got the job done and did a tremendous job. He said that Chris did a great job. The service was smooth and great.
Vehicle: Audi Q7
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
BARRY A. on 07/10/2017
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"Service"
Quick turnaround with a reasonable price. Chris does a great job taking care of his customers
Vehicle: Audi A8
Service Date: 07/06/2017
Review Created: 07/10/2017 05:07 AM
TOM T. on 07/09/2017
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"North Bay Imports handles a wide variety of services "
Chris the service manager is always responsive and knows how to tackle any unexpected issues. I've brought different vehicles to service here and will continue to do so.
Vehicle: Mercedes-Benz E350
Service Date: 06/23/2017
Review Created: 07/09/2017 08:15 AM
MARK C. on 07/08/2017
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"Always take great care of me"
Chris and the service team are always fast and fair. They get the job done and get me back on the road. I will keep coming back. I have recommended North Bay to my friends and will continue to do so.
Thanks.
Vehicle: Volkswagen CC
Service Date: 07/06/2017
Review Created: 07/08/2017 10:01 AM
TRINA F. on 07/07/2017
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"Definitely the place to buy a car!"
Everyone at North Bay Imports is very helpful and friendly
Vehicle: Mercedes-Benz E350
Service Date: 07/06/2017
Review Created: 07/07/2017 01:59 PM
Frank on 07/07/2017
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Frank said this business has exceptional service and customer service.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 06/30/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Paul B. on 07/07/2017
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Paul said the service at this business was easy and flawless.
Vehicle: Audi A8
Category: Service
Service Date: 06/27/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
DAVID R. on 06/30/2017
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"Audi A5 "
Love the car. Love the customer service. No pressure/hassle. If you're looking for a car you know you want, North Bay is the place to go.
Vehicle: Audi A4
Service Date: 06/28/2017
Review Created: 06/30/2017 10:31 AM
HEATHER M. on 06/28/2017
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"Oil change"
I had a 10am appointment and they had the car in and out within 30 mins. Chris was very professional and friendly. Only reason I didn't give 5 stars is because there isn't a reception when you arrive so it is hard to figure out where to check in at and who to give the keys to. Also, not a very nice waiting area. You are sitting in a entrance way with a coffee machine.
Vehicle: Audi A5 Quattro
Service Date: 06/27/2017
Review Created: 06/28/2017 08:34 PM
Vijay M. on 06/28/2017
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Vijay said Rick was a great salesman. This was the best vehicle buying experience he has ever had.
Vehicle: BMW 335xi
Category: Service
Service Date: 06/26/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
GREG V. on 06/26/2017
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"Great experience as usual..."
Nothing new here - I have a busy schedule and I was able to book the date and time that I requested. Everyone in the office is friendly and Chris made sure everything was a smooth process. I appreciate the honesty and no try of upselling other services and told I would be fine for the recommended services for another 2 appointments. I'll use these guys for servicing my car forever.
Vehicle: Mercedes-Benz E350
Service Date: 06/22/2017
Review Created: 06/26/2017 09:52 AM
JAMES K. on 06/21/2017
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"Quick Turnaround"
Called Chris on Monday morning and explained to him the problem I was having with my exhaust system. He told me to drop it off and he would have a look at it, and if it was what he suspected, I should be able to have my car back the same day. He called me back at around 2:00pm, and the repair was complete, and ready to be picked up. I thank him for seeing me on the day I called. The repair was done quickly, and the cost was very reasonable. As always, extremely satisfied with the service dept.
Vehicle: Audi A4
Service Date: 06/19/2017
Review Created: 06/21/2017 06:49 AM
TAMEKA B. on 06/18/2017
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"Friendly and excellent service"
Very satisfied
Vehicle: Audi S6
Service Date: 06/13/2017
Review Created: 06/18/2017 06:15 PM
Andrew L. on 06/16/2017
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Andrew said he liked the employees at the business. He got a great vehicle at a great price.
Vehicle: Audi A8 Quattro
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
TOM T. on 06/13/2017
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"Excellent service and prompt communication"
I was informed of all activity and decisions that needed to be made.
Vehicle: Mercedes-Benz E350
Service Date: 06/07/2017
Review Created: 06/13/2017 04:19 AM
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