99% Would Recommend
Latest Review 1 day ago
ASHLEY R. on 12/09/2016
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"Effective, professional, honest"
Staff is always kind and very professional in sales and service. I know I'm receiving outstanding and professional work in every visit to North Bay.
Vehicle: Volkswagen Jetta
Service Date: 12/08/2016
Review Created: 12/09/2016 05:30 AM
Charles K. on 12/07/2016
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Charles said the business has very fair prices and they are honest.
Vehicle: Audi A6
Category: Service
Service Date: 11/30/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
JON N. on 12/06/2016
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"Major service at 55K"
Service was performed per manufacturers recommendation. No more, no less. Indicated the brakes will need replacement at the next service rather than having to spend the money now. That has to be the best part of service, they do not over sell or recommend any service not required at the time.
Vehicle: Audi A4
Service Date: 12/02/2016
Review Created: 12/06/2016 04:04 AM
E.J. Y. on 12/02/2016
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E.J. said this business has good service.
Vehicle: BMW 320xi
Category: Service
Service Date: 11/23/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Bahrudin M. on 12/02/2016
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Bahrudin said they did a great job.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 11/08/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
ANATOLIY R. on 11/29/2016
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"A3 service"
I gave 4 stars because of large blue liquid spots were on gas cover and tire. Thanks to that had to wash car right after. Rather than that car runs great after oil change. Thanks.
Vehicle: Mercedes-Benz ML350
Service Date: 11/28/2016
Review Created: 11/29/2016 04:12 AM
DAN T. on 11/19/2016
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"Attention to details with their friendly at your service great attitude. "
the cabriolet has never run better even my wife noticed the difference.
Vehicle: Audi A4
Service Date: 11/17/2016
Review Created: 11/19/2016 03:24 AM
Tanneille M. on 11/19/2016
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Tanneille said they did a good job.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 11/16/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
Patricia C. on 11/18/2016
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Spoke with Bob. He said they do a very good job and he is pleased with their work.
Vehicle: Audi A4
Category: Service
Service Date: 11/15/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
MIKE H. on 11/12/2016
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"Always a pleasure"
The customer service is always top notch.
Vehicle: Audi S4
Service Date: 11/11/2016
Review Created: 11/12/2016 09:23 PM
Laura C. on 11/12/2016
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Spoke with Laura's husband. He said this business did what they said they would do.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 10/22/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
MIKE C. on 11/11/2016
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"Very helpful and upfront with costs"
The disposition of the service staff has always been aimed at maximizing customer service.
Vehicle: Volkswagen Passat
Service Date: 10/19/2016
Review Created: 11/11/2016 06:36 AM
MARK C. on 11/10/2016
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"Very promp service."
Chris recommended someone to repair a scratched up bumper.
Vehicle: Mercedes-Benz E350
Service Date: 11/09/2016
Review Created: 11/10/2016 06:18 AM
Dorin E. on 11/10/2016
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Dorin said the business was great, and perfect.
Vehicle: Volkswagen Golf
Category: Service
Service Date: 10/24/2016
Review Created: 11/10/2016
This review was collected via phone interview by Customer Research Inc.
Marcus S. on 11/10/2016
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Marcus said this business has a very helpful staff, they follow through and they have good timing on their call backs. They are consistent with their communication, they are easy to work with and very understanding.
Vehicle: Audi S5
Category: Service
Service Date: 11/02/2016
Review Created: 11/10/2016
This review was collected via phone interview by Customer Research Inc.
TIM F. on 11/09/2016
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"Always get in quick after requesting an appointment."
Great service at a fair price. They know the vehicles that they service.
Vehicle: Volkswagen Jetta
Service Date: 11/08/2016
Review Created: 11/09/2016 04:35 AM
JAMES K. on 11/08/2016
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"excelance"
Had to make two trips, as part was on order, but had the use of my vehicle in the interim.On my second visit to replace the part, Chris had me in and out in record time. Excellent service, good, value, and friendly people.I have had nothing but praise for the service department.
Vehicle: Audi A4
Service Date: 11/04/2016
Review Created: 11/08/2016 12:36 PM
Scott D. on 11/08/2016
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Scott said Jackson was awesome and great to work with.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 11/02/2016
Review Created: 11/08/2016
This review was collected via phone interview by Customer Research Inc.
JOEL W. on 11/07/2016
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"Oil change and check up"
These guys are the best. They never charge you for anything you don't need. Very trustworthy . I never go anywhere else
Vehicle: Audi A8
Service Date: 11/04/2016
Review Created: 11/07/2016 04:03 AM
Olive D. on 11/07/2016
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Olive said the business forgot to wash her vehicle after service. She was not sure what they charged her for. The staff is pleasant and have good customer service.
Vehicle: Mercedes-Benz GLK350
Category: Service
Service Date: 11/04/2016
Review Created: 11/07/2016
This review was collected via phone interview by Customer Research Inc.
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