Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Communication poor at the start but improved the last few weeks. Car repairs were excellent.
My car was not released to me because USAA did not pay North Park Collision in a timely fashion. Even though the car was done it was not released for 3+ day until USSA paid the bill.