North Rockdale Collision Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

479 Reviews

98% Would Recommend
Latest Review 3 months ago
Edward F. on 09/19/2016
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Edward said he had another accident and he will take his vehicle back to the business. He has referred his daughter and other to them.
Category: Collision
Service Date: 07/18/2016
Review Created: 09/19/2016
This review was collected via phone interview by Customer Research Inc.
Miran P. on 09/19/2016
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Miran said the business was professional and timely. The repair was well done. The facility was clean and neat.
Category: Collision
Service Date: 07/28/2016
Review Created: 09/19/2016
This review was collected via phone interview by Customer Research Inc.
Michelle M. on 09/16/2016
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Michelle said the business did a good job on her vehicle.
Category: Collision
Service Date: 07/08/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Tolita P. on 09/14/2016
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Tolita said the business did really well.
Category: Collision
Service Date: 07/08/2016
Review Created: 09/14/2016
This review was collected via phone interview by Customer Research Inc.
Charles S. on 09/14/2016
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Charles said he was satisfied with the repair.
Category: Collision
Service Date: 07/26/2016
Review Created: 09/14/2016
This review was collected via phone interview by Customer Research Inc.
Dana A. on 09/14/2016
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Dana said the service was good at this business. Her vehicle looks good.
Category: Collision
Service Date: 08/31/2016
Review Created: 09/14/2016
This review was collected via phone interview by Customer Research Inc.
Olga S. on 07/25/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Olga said the business employees provide good customer service but she is not satisfied with the work they performed on her vehicle. She needs to take it back because her trunk was not aligned and it still does not close properly. She said it is a brand new 2016 vehicle and she would not take it back to this business, only if they guaranteed the work.
Category: Collision
Service Date: 06/07/2016
Review Created: 07/25/2016
This review was collected via phone interview by Customer Research Inc.
Brenda B. on 07/22/2016
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Brenda said this business did excellent work.
Category: Collision
Service Date: 06/09/2016
Review Created: 07/22/2016
This review was collected via phone interview by Customer Research Inc.
Martha B. on 07/21/2016
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Martha said this business did such a good job on hers sons' vehicle that she wanted to go there herself.
Category: Collision
Service Date: 06/21/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
Geraldine T. on 07/20/2016
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Geraldine said the staff was courteous. There were no issues.
Category: Collision
Service Date: 06/29/2016
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Andrew P. on 07/20/2016
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Andrew said his overall experience was good but it was not excellent. It took five or six days longer to repair his vehicle than he expected. He would recommend this business to others.
Category: Collision
Service Date: 07/05/2016
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Octavia H. on 07/20/2016
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Octavia said her experience with this business was very good. Their customer service was great and their work was both great and done on time.
Category: Collision
Service Date: 06/16/2016
Review Created: 07/20/2016
This review was collected via phone interview by Customer Research Inc.
Julie K. on 07/18/2016
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Julie said they did a great job and they were timely.
Category: Collision
Service Date: 06/24/2016
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Randolph S. on 07/18/2016
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Randolph said this business was on point.
Category: Collision
Service Date: 06/13/2016
Review Created: 07/18/2016
This review was collected via phone interview by Customer Research Inc.
Bryant R. on 07/15/2016
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Bryant said the work performed by this business was okay. His one concern is a friend noticed his emblem was installed upside down.
Category: Collision
Service Date: 07/01/2016
Review Created: 07/15/2016
This review was collected via phone interview by Customer Research Inc.
Bruce D. on 07/14/2016
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Bruce said they did a great job. Everything turned out like they said it would. They were quick and he appreciates that.
Category: Collision
Service Date: 06/24/2016
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
Andrew Z. on 07/14/2016
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Andrew said they did a good job and they did not take too long.
Category: Collision
Service Date: 06/29/2016
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
Matthew S. on 07/14/2016
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Matthew said he needs to take the vehicle back because they forgot to put the Nissan emblem back on and the Altima emblem is crooked. The light in the trunk is no longer there. The interior had a fine white powder on everything.He is not satisfied with the paint because the driver side, rear quarter panel area looks like they did not use enough Bondo, so there is an indentation.
Category: Collision
Service Date: 06/10/2016
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
Deborah F. on 07/14/2016
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Deborah said she was satisfied with the turnaround rate at this business. She had to go out of town and they were able to get her vehicle out on time. They were accommodating to her needs and their customer service was great. They also made sure she was made aware of all the issues her vehicle was having and all the things they were doing, to help her with the process. She was in an accident and she found them to be very understanding of her plight. She has nothing negative to say about this facility. Everything was up to par, and as an added bonus they cleaned her vehicle after service. She had not expected them to clean it for her. The repair representatives gave her a rental vehicle and helped her to make sure it was from Enterprise. They provided a great customer service. She was a little bit iffy on how the paint color would look because her vehicle is bright. She did not know if they were able to match it, but they did match it to a tee. Her vehicle was ready before promised, and she was shocked that they were able to return to her by the time she was ready to leave town. Her vehicle was returned in a cleaner condition than when she brought it in. All of the repair representatives she met with were great. The appearance of the business and employees more than met her expectations. When she got in the accident, she had consulted the help of another repair facility. However, they were located too far away from her. An employee at that facility recommended this business, and she is glad that she passed that information onto her.
Category: Collision
Service Date: 07/01/2016
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
Tara R. on 07/14/2016
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Tara said she has no complaints with this business and her vehicle is running well.
Category: Collision
Service Date: 06/30/2015
Review Created: 07/14/2016
This review was collected via phone interview by Customer Research Inc.
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