Hi katie. We looked at the order and this was for a tire repair. We plugged tire per your father. Thats all we were supoposed to do. we did this while vehicle was on the ground. Had we known we were supposed to inspect the vehicle we surely would have. I'm not sure what kind of issues you have had in past as we have not heard from you on any other issues. Your father is the one who useally brings your vehicles in and pays the bill. We rarely talk with you. Please tell us in the future any other issues and we will remedy them as soon as possible. Thank You!!Jeff Colbert
Northstar Auto Sales inc.