business image

North Wells Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,110 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning experience for me. During that period, I developed a genuine interest in taking over the business once it was the appropriate time. In 2023, that moment arrived, and Mitch entrusted the company to me.

As a NAPA Auto Care Service Center, all repairs performed come with a nationwide warranty, covering you for two years or 24,000 miles.

Our team, including myself, undergoes over 40 hours of continued training to stay updated with the advancements in today's rapidly evolving vehicles.
...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(260) 483-4438

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
522 Wallywood Avenue Fort Wayne, IN 46808-1545
North Wells Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,110 Reviews)

DA
gravatar
David A.
Fort Wayne, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2013
verified customerVerified Customer
Consistently Impressive
The title of this review says all that needs to be said.

North Wells is the kind of mechanic service to which all in that field should aspire. We've dealt with them 4-5 times now, and even when we did have to plunk down a significant amount of cash for a repair, we had no hesitation because we knew the price was more than fair, and the results would be worth more than what we were charged. They even had us come in a week later to make sure the repairs had no unforeseen problems. This was at no charge, and we were in and out in five minutes.

The entire staff are never anything but sincerely friendly, without being too... odd, the way some overly friendly customer service people can be. Even when a prior customer was rude just before we came in, the front desk rep was helpful and cheerful as if nothing had happened. As long as they're in business, my fiancee and I will never worry one moment about car maintenance and repairs.

Thanks for all the hard work, guys!
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