ReScore Reviews™ (11)

ReScore
Overall Rating 4.7272736/5Overall Rating 4.7272736/5Overall Rating 4.7272736/5Overall Rating 4.7272736/5rating 4.7272736
Original
Overall Rating 1.81818/5rating 1.81818rating 1.81818rating 1.81818rating 1.81818
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Northtowne Hyundai"
Always a great experience and will continue to come back.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/23/2017 09:13 AM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/23/2017

Good evening;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Aaron A. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional "
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:06 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/23/2017

Good evening;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! 

Sincerely,

 


Jay Gillihan
Service Manager
Northtowne Hyundai
Larry S. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
👍
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:10 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/22/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service in a timely manner.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/21/2017 04:41 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/22/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Emile V. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
Good people and good service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 10:47 AM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/21/2017

Good afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,

 


Jay Gillihan
Service Manager
Northtowne Hyundai
Walter U. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Annual Fall maintenance check"
Immediate attention from service manager and brief wait for completion of service.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:32 AM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/21/2017

Good afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,

 


Jay Gillihan
Service Manager
Northtowne Hyundai
Laura R. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service "
Customer Service was great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 09/20/2017 12:38 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/21/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
MARK C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and great service reps "
Everyone is awesome at this dealership
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 08:10 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/20/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent again"
Always timely and extremely courteous
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:08 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/20/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly professional service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:17 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/20/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
JEFFREY S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change/tire rotation"
Fast service. Came in & place was busy. Had me in & out within 45 min
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:17 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/20/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Robert P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another nice visit"
Prompt,courtious service and great staff.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 03:03 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/20/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Daniel D. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Timely service and friendliness.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/16/2017 02:40 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/17/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Deborah K. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
My service was completed promptly and I was treated very well.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 09:14 AM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/17/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/16/2017 07:50 AM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/17/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
DAVID E. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keeps me going"
Close to home, easy to schedule, done with skill and care. Reasonable price for expert service. They keep me going in my Hyundai.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 05:31 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/17/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Quick and nice service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 01:42 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/17/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Stephen B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Northtowne Service. "
Phil in service is a great employee. He cares about the customers
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:59 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/15/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family! On another note, I will be contacting you today on your rust issue.

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
David K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Great people giving great service. Enjoy taking our Sonata there. Plus it's the best new car of the many I've owned.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/14/2017 03:33 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/15/2017

Good morning;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
Kim W. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best Hyundai Dealership in KC"
Northtown Hyundai has always given me top quality service. They're honest and upfront. The are very professional and personal
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 12:07 PM
Jasen G., Service Manager at Northtowne Hyundai responded on 09/14/2017

Good afternoon;

I wanted to take a moment and thank you for choosing Northtowne to service your vehicle and also for taking the time to participate in this survey. Your input is very important to us and we are happy to have you as part of the Northtowne family!

Sincerely,


Jay Gillihan
Service Manager
Northtowne Hyundai
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