O'Donnell's Repair West Inc


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

417 Reviews

98% Would Recommend
Latest Review 5 days ago
DONALD C. S. on 01/13/2017
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"Exceptional Service as always."
Professional, courteous, friendly. Always provides details.
Vehicle: Chevrolet Impala
Service Date: 01/11/2017
Review Created: 01/13/2017 11:27 AM
STEPHANIE K. on 01/09/2017
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"Quick helpful service!"
They make it so easy for a mom to get help with car trouble!
Vehicle: GMC Yukon XL
Service Date: 01/06/2017
Review Created: 01/09/2017 06:48 AM
Dell M. on 01/05/2017
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Dell said the business is honest and they provide pretty good service but they are a little expensive.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 12/20/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS M. on 01/03/2017
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"Honest"
Was very upfront and have me options to get my van back on the road
Vehicle: Chevrolet Venture
Service Date: 12/29/2016
Review Created: 01/03/2017 11:17 AM
Jesse A. on 12/30/2016
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Jesse said the business was able to get him in for service in a timely fashion. He always likes how they explain what they were doing and why it has to be done. This makes him confident in the repairs there.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 12/26/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Dennia M. on 12/22/2016
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Dennia said the business was awesome, kind and they have a courteous staff. The repairs were done in a timely manner.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/30/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 12/16/2016
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"Brake system problem . . . quickly corrected."
While driving our 2012 Caravan brake warning dash light on a late Friday night we new that we needed a check up at O'Donnells Repair shop. Their technicians got us scheduled quickly. The brakes system was sending a signal that was complex and the technician had to talk with Dodge. After three extensive steps the techs adjusted data and got us running.
We appreciated their prompt work. This is not unusual. O'Donnell's people serve use well all of the time. Thanks again.
Vehicle: Dodge Grand Caravan
Service Date: 12/14/2016
Review Created: 12/16/2016 03:46 PM
Dell M. on 12/09/2016
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Dell said the business does good work. The staff is professional. The service was expensive. He thinks he was overcharged. They charged him $141 for a container for antifreeze and $100 for labor. He plans to call the dealership to confirm the cost of the container.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 11/30/2016
Review Created: 12/09/2016
This review was collected via phone interview by Customer Research Inc.
Pete M. on 12/07/2016
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Pete said this business did exactly what he needed, first thing in the morning. They got him in ahead of others.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/02/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
SCOTT S. on 12/03/2016
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"Very caring customer service"
They didn't make me feel like we were just another vehicle to fix. They were really great to work with and very helpful in making sure we understood the costs of everything. Will not be using another shop anytime soon.
Vehicle: Ford Explorer
Service Date: 11/29/2016
Review Created: 12/03/2016 09:27 PM
Steve H. on 11/30/2016
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Steve said the service was quick and the experience was great. It is nice to find a place where people care about their work.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 11/07/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Christian V. on 11/21/2016
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Christian said he had good service. The work was done properly and he wished it could've been done a few days faster.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 11/16/2016
Review Created: 11/21/2016
This review was collected via phone interview by Customer Research Inc.
Janice B. on 11/08/2016
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Janice said she was satisfied with the service this business provided her.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 11/01/2016
Review Created: 11/08/2016
This review was collected via phone interview by Customer Research Inc.
STEPHANIE K. on 10/29/2016
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"Quick in and out, very personable and helpful"
Appreciate being able to get car back in one day. Great customer service
Vehicle: GMC Yukon XL
Service Date: 10/27/2016
Review Created: 10/29/2016 05:34 PM
RON P. on 10/27/2016
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"Excellent service"
Pleasant service, quickly replaced out brake light. Replaced while I waited without an appointment.
Vehicle: Ford Focus
Service Date: 10/25/2016
Review Created: 10/27/2016 04:03 AM
Jerome S. on 10/21/2016
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Jerome said this business had quick service and he was comfortable with the repairs that were completed.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 10/03/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Tom R. on 10/19/2016
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Spoke with Barbara. She said they're always satisfied with the quality of service and the repairs they get from them.
Vehicle: Ford Focus
Category: Service
Service Date: 10/12/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Geraldine G. on 10/18/2016
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Geraldine said the business had nice people and she liked working with them.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/13/2016
Review Created: 10/18/2016
This review was collected via phone interview by Customer Research Inc.
Sarah A. on 10/15/2016
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Sarah said they do wonderful work. She would recommend them.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 10/11/2016
Review Created: 10/15/2016
This review was collected via phone interview by Customer Research Inc.
BRUCE B. on 09/29/2016
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"Always Great, Friendly Service"
Robert and everyone at O'Donnell's do fine work and work with you. My experience is always very good. I recommend them quite highly.
Vehicle: Toyota Camry
Service Date: 09/27/2016
Review Created: 09/29/2016 03:18 PM
Displaying Review 1 - 20 of 417 in total