O'Donnell's Repair West Inc


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

451 Reviews

98% Would Recommend
Latest Review 29 days ago
Helen W. on 07/26/2017
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Helen said this business was very efficient. They are close by and she can walk to them. She has been a customer for years.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 06/22/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Courtney F. on 07/26/2017
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Courtney said the business was kind and did a great job. They had great customer service.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/23/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Paul Y. on 07/25/2017
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Spoke with Joette. She said the business did a good job and they were very factual. She was not misled in any way.
Vehicle: Jeep Commander
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL R. on 07/13/2017
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"Honest, reliable, trustworthy, friendly...."
Robert and the crew at O'Donnell's are just the best. I have been a client for about 4 years now and won't be going to anyone else!
Vehicle: Ford Edge
Service Date: 07/11/2017
Review Created: 07/13/2017 09:25 AM
JOE S. on 07/10/2017
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"Location and service."
Always courteous and informative and finish as promised.
Vehicle: Chevrolet Aveo
Service Date: 06/30/2017
Review Created: 07/10/2017 05:55 AM
ALEXANDRA P. S. on 07/06/2017
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"Service "
O'Donnell's care, compassion, and service is second to none! I have used this station in the past. But after the over the top service we received on our truck, they are my service station forever! Thank you!
Vehicle: Ford Pickup
Service Date: 06/21/2017
Review Created: 07/06/2017 11:37 AM
Markeida A. on 06/23/2017
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Markeida said this business was patient and friendly. Overall, she had a great service.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 06/19/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 06/23/2017
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John said this business is great. He was able to get right in and have the service done quickly. It was excellent work.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 06/17/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
MIGUEL R. on 06/19/2017
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"Went to get a car checked out."
I appreciated being able to get the car in and out that same day. Appreciated feedback I received on the condition of a car I was looking to purchase.
Vehicle: Volkswagen Jetta
Service Date: 06/16/2017
Review Created: 06/19/2017 06:44 AM
Ed T. on 06/09/2017
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Spoke with Anne. She said this business got her vehicle in right away and got it fixed for her.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Darren C. on 06/07/2017
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Spoke with Tamika. She said the service visit at this business was good but they are still having a few issues with their vehicle.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/23/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
HILDA G. B. on 06/01/2017
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"Friendly, fast service. Budget friendly."
Don't like completing surveys. GRRRRR
Vehicle: Ford Fusion
Service Date: 05/30/2017
Review Created: 06/01/2017 05:29 AM
DENNIS S. on 05/26/2017
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"up front all the way"
Very good and professional
Vehicle: GMC Sierra
Service Date: 05/24/2017
Review Created: 05/26/2017 04:45 PM
Marcus M. on 05/15/2017
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Marcus said he was satisfied with this business. He did not have any complaints with anything they did.
Vehicle: Ford Econoline
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
ANFERNY B. on 05/02/2017
Recommended badge inactive Recommended
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"Dishonest "
You guys tried to get extra money out of me by overcharging me for parts that I did not need on my brakes.
Vehicle: Pontiac Grand Am
Service Date: 04/29/2017
Review Created: 05/02/2017 09:22 AM
Destiny Y. on 04/18/2017
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Destiny said they were very helpful.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/31/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
VIRGIL A. on 04/15/2017
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"More that expected"
Did a few extra touches at no extra cost
Vehicle: Ford F-150
Service Date: 04/13/2017
Review Created: 04/15/2017 09:49 AM
BEV B. on 03/31/2017
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"Always friendly!"
Always happy and satisfied with your service 😇
Vehicle: Chevrolet Equinox
Service Date: 03/22/2017
Review Created: 03/31/2017 02:50 PM
KIM O. on 03/29/2017
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"Great communication"
O'Donnell's has serviced my car on three different occasions. Each time, they called to communicate what the problem was and give me an estimate before proceeding with the repairs. When they explain the problem(s), they do an great job at explaining how the parts work, and how it will impact your vehicle overall. For someone who doesn't know much about the internal workings of vehicles, this is very important to me. They also provided me with a choice of which products I would like to be put in (good, better, or best). I will continue to go to O'Donnell's.
Vehicle: Hyundai Accent
Service Date: 03/11/2017
Review Created: 03/29/2017 07:03 AM
DAVID A. on 03/22/2017
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"Very professional with a personal service"
Explained everything and proventative measures to take so our wipers would continue to work effectively.
Vehicle: Chevrolet Equinox
Service Date: 03/20/2017
Review Created: 03/22/2017 01:37 PM
Displaying Review 1 - 20 of 451 in total