O'Donnell's Repair West Inc


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

423 Reviews

98% Would Recommend
Latest Review 1 day ago
Harvey P. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harvey said the business courteous, speedy, and friendly.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/15/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 02/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Our rear quality brakes on the Dodge . . . ."
O'Donnell techs put very good rear brakes on our Dodge van. Once again we appreciate their work. Thanks! the Crist's
Vehicle: Dodge Grand Caravan
Service Date: 01/03/2017
Review Created: 02/03/2017 04:04 AM
TERRY B. on 01/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"beat up truck"
A job well done! Thank you
Vehicle: Chevrolet Silverado
Service Date: 01/20/2017
Review Created: 01/23/2017 08:33 AM
SHARON M. on 01/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
It was done quickly while I waited
Vehicle: Volkswagen Golf
Service Date: 01/20/2017
Review Created: 01/21/2017 07:44 AM
EMILY A. on 01/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2-20-17"
Great customer service, Fair pricing,
And very quick to get your vehicle back!
I wouldn't go anywhere else!
Vehicle: Jeep Liberty
Service Date: 01/18/2017
Review Created: 01/20/2017 06:33 AM
Jesse S. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jesse said this business is thorough and they did what he wanted them to do.
Vehicle: GMC Sierra
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
DONALD C. S. on 01/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Exceptional Service as always."
Professional, courteous, friendly. Always provides details.
Vehicle: Chevrolet Impala
Service Date: 01/11/2017
Review Created: 01/13/2017 11:27 AM
STEPHANIE K. on 01/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick helpful service!"
They make it so easy for a mom to get help with car trouble!
Vehicle: GMC Yukon XL
Service Date: 01/06/2017
Review Created: 01/09/2017 06:48 AM
Dell M. on 01/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dell said the business is honest and they provide pretty good service but they are a little expensive.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 12/20/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS M. on 01/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest"
Was very upfront and have me options to get my van back on the road
Vehicle: Chevrolet Venture
Service Date: 12/29/2016
Review Created: 01/03/2017 11:17 AM
Jesse A. on 12/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jesse said the business was able to get him in for service in a timely fashion. He always likes how they explain what they were doing and why it has to be done. This makes him confident in the repairs there.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 12/26/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Dennia M. on 12/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennia said the business was awesome, kind and they have a courteous staff. The repairs were done in a timely manner.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/30/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 12/16/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brake system problem . . . quickly corrected."
While driving our 2012 Caravan brake warning dash light on a late Friday night we new that we needed a check up at O'Donnells Repair shop. Their technicians got us scheduled quickly. The brakes system was sending a signal that was complex and the technician had to talk with Dodge. After three extensive steps the techs adjusted data and got us running.
We appreciated their prompt work. This is not unusual. O'Donnell's people serve use well all of the time. Thanks again.
Vehicle: Dodge Grand Caravan
Service Date: 12/14/2016
Review Created: 12/16/2016 03:46 PM
Dell M. on 12/09/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dell said the business does good work. The staff is professional. The service was expensive. He thinks he was overcharged. They charged him $141 for a container for antifreeze and $100 for labor. He plans to call the dealership to confirm the cost of the container.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 11/30/2016
Review Created: 12/09/2016
This review was collected via phone interview by Customer Research Inc.
Pete M. on 12/07/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pete said this business did exactly what he needed, first thing in the morning. They got him in ahead of others.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/02/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
SCOTT S. on 12/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very caring customer service"
They didn't make me feel like we were just another vehicle to fix. They were really great to work with and very helpful in making sure we understood the costs of everything. Will not be using another shop anytime soon.
Vehicle: Ford Explorer
Service Date: 11/29/2016
Review Created: 12/03/2016 09:27 PM
Steve H. on 11/30/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the service was quick and the experience was great. It is nice to find a place where people care about their work.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 11/07/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Christian V. on 11/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Christian said he had good service. The work was done properly and he wished it could've been done a few days faster.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 11/16/2016
Review Created: 11/21/2016
This review was collected via phone interview by Customer Research Inc.
Janice B. on 11/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Janice said she was satisfied with the service this business provided her.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 11/01/2016
Review Created: 11/08/2016
This review was collected via phone interview by Customer Research Inc.
STEPHANIE K. on 10/29/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick in and out, very personable and helpful"
Appreciate being able to get car back in one day. Great customer service
Vehicle: GMC Yukon XL
Service Date: 10/27/2016
Review Created: 10/29/2016 05:34 PM
Displaying Review 1 - 20 of 423 in total