O'Donnell's Repair West Inc


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

443 Reviews

98% Would Recommend
Latest Review 4 days ago
MIGUEL R. on 06/19/2017
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"Went to get a car checked out."
I appreciated being able to get the car in and out that same day. Appreciated feedback I received on the condition of a car I was looking to purchase.
Vehicle: Volkswagen Jetta
Service Date: 06/16/2017
Review Created: 06/19/2017 06:44 AM
Ed T. on 06/09/2017
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Spoke with Anne. She said this business got her vehicle in right away and got it fixed for her.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Darren C. on 06/07/2017
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Spoke with Tamika. She said the service visit at this business was good but they are still having a few issues with their vehicle.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/23/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
HILDA G. B. on 06/01/2017
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"Friendly, fast service. Budget friendly."
Don't like completing surveys. GRRRRR
Vehicle: Ford Fusion
Service Date: 05/30/2017
Review Created: 06/01/2017 05:29 AM
DENNIS S. on 05/26/2017
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"up front all the way"
Very good and professional
Vehicle: GMC Sierra
Service Date: 05/24/2017
Review Created: 05/26/2017 04:45 PM
Marcus M. on 05/15/2017
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Marcus said he was satisfied with this business. He did not have any complaints with anything they did.
Vehicle: Ford Econoline
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
ANFERNY B. on 05/02/2017
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"Dishonest "
You guys tried to get extra money out of me by overcharging me for parts that I did not need on my brakes.
Vehicle: Pontiac Grand Am
Service Date: 04/29/2017
Review Created: 05/02/2017 09:22 AM
Destiny Y. on 04/18/2017
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Destiny said they were very helpful.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/31/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
VIRGIL A. on 04/15/2017
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"More that expected"
Did a few extra touches at no extra cost
Vehicle: Ford F-150
Service Date: 04/13/2017
Review Created: 04/15/2017 09:49 AM
BEV B. on 03/31/2017
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"Always friendly!"
Always happy and satisfied with your service 😇
Vehicle: Chevrolet Equinox
Service Date: 03/22/2017
Review Created: 03/31/2017 02:50 PM
KIM O. on 03/29/2017
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"Great communication"
O'Donnell's has serviced my car on three different occasions. Each time, they called to communicate what the problem was and give me an estimate before proceeding with the repairs. When they explain the problem(s), they do an great job at explaining how the parts work, and how it will impact your vehicle overall. For someone who doesn't know much about the internal workings of vehicles, this is very important to me. They also provided me with a choice of which products I would like to be put in (good, better, or best). I will continue to go to O'Donnell's.
Vehicle: Hyundai Accent
Service Date: 03/11/2017
Review Created: 03/29/2017 07:03 AM
DAVID A. on 03/22/2017
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"Very professional with a personal service"
Explained everything and proventative measures to take so our wipers would continue to work effectively.
Vehicle: Chevrolet Equinox
Service Date: 03/20/2017
Review Created: 03/22/2017 01:37 PM
Earline S. on 03/21/2017
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Spoke with Donald. He said this business provided good service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 03/06/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Dell M. on 03/17/2017
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Dell said they do good work. He has no problems with them and they've been going there a long time.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 03/14/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Jon K. on 03/14/2017
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Jon said this business was able to fit him in and the service was quick.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 03/02/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
LORI M. on 03/11/2017
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"Awesome Service"
The service is awesome. They don't try to sell you anything you don't need. Everything is explained and your bill matches your estimate. Very knowledgeable.
Vehicle: GMC Sierra
Service Date: 03/08/2017
Review Created: 03/11/2017 06:06 PM
Rick I. on 03/11/2017
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Rick said he was very happy with the way they handled everything.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 03/04/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
KEVIN K. on 03/08/2017
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"Think I found my mechanics"
Kind, comprehensive, knowledable, quick, effective, seemingly very honest and customer first. Knew I was a student and needed to save money and was on a tight schedule and worked fast, found me savings, and did a great job. Robert ever drove me home when i dropped the car off because I live nearby. I thin Ill likely go here if I have future auto issues
Vehicle: Hyundai Accent
Service Date: 03/07/2017
Review Created: 03/08/2017 09:49 PM
Cathy L. on 02/25/2017
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Cathy said this business took the time to explain everything to her throughout the whole process.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 02/23/2017
Review Created: 02/25/2017
This review was collected via phone interview by Customer Research Inc.
Rony J. on 02/23/2017
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Rony said they provided good service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/17/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 443 in total