On Schedule Auto Repair Center


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

158 Reviews

98% Would Recommend
84% Business Response
Latest Review about 1 month ago
Patricia G. on 07/20/2017
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Patricia said this business is great. They do very good work and she has never had a problem with them.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/05/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 07/27/2017

Thank you Pat for the great review, we always aim to be problem free for both of us.  Jim--GM

Steve L. on 07/11/2017
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Steve said the mechanic is very good at the business. The communication was good, and they are honest. There was no need for a diagnostic test because the mechanic is very knowledgeable. He has recommended them to others.
Vehicle: Ford Thunderbird
Category: Service
Service Date: 07/01/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 07/27/2017

Thanks for the teriffic review.  Hope the work we did on the T-Bird helped you sell it. See you next time service is needed.  Jim--GM

PATSY A. on 07/05/2017
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"1996 Isuzu Rodeo"
On Schedule is always accommodating and everyone is so friendly. Always great work on my very old car. I appreciate it when they are able to shuttle me to work if necessary
Vehicle: Isuzu Rodeo
Service Date: 06/07/2017
Review Created: 07/05/2017 08:17 PM
Ken & J. at On Schedule Auto Repair Center responded on 07/11/2017

Thank you for the kind review.  We try to do our best for all our customers, even our friends with oooold cars.  Jim--GM

James M. on 06/30/2017
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James said the business did a good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/31/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 07/01/2017

Thanks for taking your time to answer our survey and the kind words.  We appreciate your trust and business.  Jim--GM

Celso G. on 06/30/2017
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Celso said this business provided him with good service and they were on time.
Vehicle: Nissan Xterra
Category: Service
Service Date: 05/31/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 07/21/2017

Thank you for the kind words and review.  We do try to be on time just like the name says, OnSchedule.  Jim--GM

David S. on 06/30/2017
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David said this business is still excellent. He said they are a good bunch that does good work. He always goes back and they take good care of him. He said Kenny is very good.
Vehicle: Hyundai Accent
Category: Service
Service Date: 06/08/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 07/21/2017

Thank you for the GREAT review.  We're happy to have earned your repeat business.  Jim--GM

FLORDELIZA S. on 06/26/2017
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"Very professional friendly and the price is reasonable and the place is clean ."
As soon as you enter inside you don't need to wait for someone to help you .
Vehicle: Honda Accord
Service Date: 06/26/2017
Review Created: 06/26/2017 11:39 PM
Ken & J. at On Schedule Auto Repair Center responded on 06/27/2017

Thank you for the great review.  We try hard to provide service above and beyond what is normally expected.  Thanks again for your trust in OnSchedule Auto Repair Center for servicing your family's vehicles.  Jim--GM

SILVINA F. on 06/26/2017
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"Fast and good price"
Nice team work, fast, and good price.
Vehicle: Honda Civic
Service Date: 06/22/2017
Review Created: 06/26/2017 10:11 PM
Ken & J. at On Schedule Auto Repair Center responded on 06/27/2017

We are glad you keep returning for your vehicle service.  In fact, you just had your five year anniversary with us.  Thanks for the nice review.

Steve P. on 06/22/2017
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Steve said this business treated him really well. They gave him a really good price and they did good work.
Vehicle: MINI Cooper
Category: Service
Service Date: 06/19/2017
Review Created: 06/22/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 06/26/2017

Happy we could help with the new car.  Hope your son gets many miles and smiles with the new MINI.  Jim - GM

RICHARD P. on 06/10/2017
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"Always pleasant"
ALWAYS HAPPY WITH THE WORK DONE ON OUR CARS
Vehicle: Kia Rio
Service Date: 06/05/2017
Review Created: 06/10/2017 01:07 PM
Ken & J. at On Schedule Auto Repair Center responded on 06/10/2017

Thank you for the great review.  You've been a customer for quite awhile and we're glad you've been happy with our work.  See you at the next service scheduled.  Jim--GM

Joey G. on 05/31/2017
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Joey said this business had a fair price, and they were honest.
Vehicle: Subaru Impreza
Category: Service
Service Date: 05/30/2017
Review Created: 05/31/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 06/03/2017

Thank you for the kind review.  You being in the automobile industry its a high complement to recieve positive review like yours.  Jim--GM

Patricia G. on 05/19/2017
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Patricia said this business provides fantastic work, and they are very nice.
Vehicle: Honda Accord
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 05/24/2017

Thanks for the kind words and review.  We know that it seemed like everything happened at once on the car.  It's fixed now and we'll see you for oil changes and coffee only for awhile.  Jim--GM

JOHN H. on 05/15/2017
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"An Awesome Decision "
One of the best decisions I've made was finding a local mechanic. I was driving to San Diego from Oceanside and prior to that from Rancho Bernardo to Fontana. Having an honest, competent mechanic you can trust, not only saves you money in the long run, it also provides current peace of mind which is in my opinion "priceless"
Vehicle: Toyota Camry
Service Date: 05/12/2017
Review Created: 05/15/2017 08:33 AM
Ken & J. at On Schedule Auto Repair Center responded on 05/15/2017

Thank you very much for the great review.  We helped you keep your old car on the road and are happy that you are continuing to trust us with your new car.  Jim--GM

Viet T. on 05/15/2017
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Viet said his experience at this business was great. The employee he worked with was nice and got everything done for him in a timely manner.
Vehicle: BMW 328i
Category: Service
Service Date: 05/04/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 05/19/2017

Thank you for the nice review, we do our best to keep our customers happy and returning.  Jim--GM

Josh M. on 05/13/2017
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Josh said the service at this business was good and he feels like there is trust between them. He said he feels like they took good care of him, and they did not overcharge him on anything.
Vehicle: Ford Excursion
Category: Service
Service Date: 05/10/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 05/15/2017

Always happy to help a neighbor.  Thanks for the nice review.  Jim--GM

Christian G. on 05/10/2017
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Christian said the service was good and speedy. The employees were cool and friendly.
Vehicle: Buick Regal
Category: Service
Service Date: 05/06/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 05/15/2017

Thank you for the kind words and taking your time to answer our survey.  Jim--GM

CISSY L. on 05/09/2017
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"Ken has Jim helping him at the front desk and he is very knowledgeable, helpful and organized"
Ken the owner is honest. I am confident that my car will be fixed. I have been going to Ken for some years. His Prices are reasonable. Definitely recommend him to my friends and relatives.
Vehicle: Acura RSX
Service Date: 04/29/2017
Review Created: 05/09/2017 01:08 PM
Ken & J. at On Schedule Auto Repair Center responded on 05/09/2017

Thank you for taking your time to answer our survey.  We appreciate the kind words and your referrals.  Jim--GM

Vladimir S. on 05/09/2017
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Vladimir said he was satisfied with the service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 05/04/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 05/15/2017

Thanks for the good review.  We always try to maintain a high service standard.  Jim--GM

Steve P. on 04/25/2017
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Steve said the business is very accommodating. They kept him informed with what was going on with his vehicle and provided him with a great deal.
Vehicle: Saturn Vue
Category: Service
Service Date: 04/20/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 05/03/2017

Thanks for the great review Steve, we enjoy working with you maintaining your many vehicles.  Jim--GM

Thang P. on 04/25/2017
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Thang said they told him to drop of his vehicle and he picked it up in a hour like they said.
Vehicle: Toyota Highlander
Category: Service
Service Date: 04/08/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Ken & J. at On Schedule Auto Repair Center responded on 05/03/2017

OnSchedule is our name and goal.  Thank you for the kind words and taking your time for our survey.  Jim--GM

Displaying Review 1 - 20 of 158 in total