Onb Automotive Repair


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84 Reviews

96% Would Recommend
Latest Review 4 days ago
Kevin L. on 09/22/2017
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Kevin said he would recommend this business for service.
Vehicle: Kia Spectra
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Sabrina C. on 09/12/2017
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Sabrina said this business was able to do all of her repairs in one day.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
CHUCK H. on 09/09/2017
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"The people and the service are Fantastic!"
I was so impressed with the quality of service and a fantastic attention to detail concerning every aspect of my experience at ONB. Dave and his staff are kind, thoughtful and extremely knowledgeable, and my truck runs better than ever. I am a very satisfied customer and would recommend ONB to anyone.
Vehicle: Ford Expedition EL
Service Date: 09/08/2017
Review Created: 09/09/2017 08:59 AM
ROY O. on 09/08/2017
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"ONB is a great place for car maintenance and repair!"
My first experience was outstanding! People were very friendly, knowledgeable, thorough, competent, and timely! They took pictures of potential issues as proof on their concern. They did not try to sell me service or repairs that I did not need or want. I can track my maintenance/repair work with them online. They went out of their way to make sure my first experience was the best. Wow!
Vehicle: Lexus RX 300
Service Date: 08/25/2017
Review Created: 09/08/2017 02:02 PM
CHRIS C. on 09/02/2017
Recommended badge inactive Recommended
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"Very efficient as always"
I always enjoy bringing my vehicle here for a check-up. Everyone treats my with the highest regard and the work done has always been perfection 👍
Vehicle: Dodge Durango
Service Date: 08/23/2017
Review Created: 09/02/2017 08:46 PM
BRIAN S. on 09/02/2017
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"Customer service ......."
ONB is such a cut above other shops that I've done business with. Mike, the service manager, spent time with me explaining what had been done to my car and answered any and all questions that I had. I have nothing but the utmost confidence in ONB...
Vehicle: Hyundai Elantra Coupe
Service Date: 09/01/2017
Review Created: 09/02/2017 07:46 AM
Cliff D. on 08/29/2017
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Cliff said the staff looked over his vehicle and everyone seemed very nice. They were very helpful.
Vehicle: Nissan Maxima
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Blair W. on 08/29/2017
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Blair said his vehicle is operating well now.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 07/27/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
MARC O. on 08/25/2017
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"Your technician, Aaron, did a great job in quickly diagnosing my problem and turned out to be an inexpensive fix. "
Very straightforward and efficient. Other places, I'm sure, would have charged a whole lot more.
Vehicle: Ford F-150
Service Date: 08/25/2017
Review Created: 08/25/2017 08:39 PM
Victoria A. on 08/25/2017
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Victoria said this business is very trustworthy and open. They seem to care about what they are doing. They did a good job.
Vehicle: Honda Civic
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
VICKI V. on 08/23/2017
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"Super friendly and honest"
I want to own a Ford for the rest of my life so I never have to change mechanics [although they do work on other cars like Toyota :-) ]. These guys are super friendly, honest, great communicators and treat each client as if they are the most important customer to them. I never plan to take my car anywhere else!
Vehicle: Ford Fusion
Service Date: 08/17/2017
Review Created: 08/23/2017 09:08 PM
Joe A. on 08/23/2017
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Joe said this business provided excellent customer service. They explained things well and went over the top to inform him on what he was paying for. They are good people.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
BARB V. on 08/22/2017
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"honest, friendly, great work"
confidence that
Vehicle: Chrysler Town & Country SWB
Service Date: 08/22/2017
Review Created: 08/22/2017 09:02 PM
Ralph P. on 08/14/2017
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Ralph said the customer service and the repairs met his expectations.
Vehicle: GMC Safari Passenger
Category: Service
Service Date: 07/28/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Michael L. on 08/14/2017
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Michael said the staff was very personable and they got everything done.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 07/27/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 08/12/2017
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Mike said he has used the business for 25 years, and they are top notch. The service is the best, the work is good, and they are fair.
Vehicle: Ford Focus
Category: Service
Service Date: 08/01/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Dane A. on 08/11/2017
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Dane said this business fixed the problems and they were quick.
Vehicle: Mitsubishi Lancer
Category: Service
Service Date: 07/31/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
David G. on 08/07/2017
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David said he was very satisfied with the service this business provided. They were outstanding.
Vehicle: Ford F-150
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
ANTHONY S. on 08/04/2017
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"Oil Change and Install"
Took my old 2001 Ford Explorer 4.0 in for a routine oil change and inspection. Mechanic team did an excellent job taking note of every single thing that caught their eye and then rated it on 1-10 scale. I've never seen this done before and was very pleased with some of the things they found.

Asked them, if time permitted, to replace the rear shocks with some I had already purchased and they were more then happy to accommodate!

Friendly staff and very detailed orientated mechanics/techs.

Very pleased to say I will be a repeat customer!
Vehicle: Ford Explorer
Service Date: 08/03/2017
Review Created: 08/04/2017 09:14 PM
Jason W. on 07/28/2017
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Jason said this business had good communication. They were convenient and they met all of his expectations. They did a great job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 84 in total