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O'Neill's Transmission Service, Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(590 Reviews)
0

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
3.7
ReScore Average
0
Net Promoter Score ®

Business Details

About

O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means
O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means more than maintaining superior technical skills; it means genuinely caring for each customer, whether an individual car owner or an automobile dealer. And it means showing and backing that care with a meaningful guarantee.
...more

Categories
Auto Maintenance, Transmission Repair, Auto Repair
Contact
(616) 949-1230

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6749 Old 28th St SE Grand Rapids, MI 49546-6923
O'Neill's Transmission Service, Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(590 Reviews)

FK
gravatar
Fred K.
Comstock Park, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2013
verified customerVerified Customer
Customer Service & Reputation
Tom was very thorough in explaining my options for the trans repair. The repair was completed in the time requested, and the best customer service I have had in quite some time. I have worked in the customer service field for a number of years, and O'Neills is at the top hands down! Your pride & reputation shows.
Recommended
Lisa O. from O'Neill's Transmission Service, Inc. responded on 12/12/2013 11:44 AM

Fred,
All our staff is very thorough in explaining to each customer what is going on with their transmission or any other issue their car may be having. Tom is awesome at that as well as keeping the customer in the loop during the time we have their car. We do take pride in our work and strive to keep the good reputation we have. Thank you for your kind words and taking the time to do the survey.

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