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O'Neill's Transmission Service, Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(590 Reviews)
0
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Score Details

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores™
3.7
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means O'Neill's guarantees every transmission it repairs or rebuilds and also guarantees courteous, professional service, or your money back.
We are not only a Transmissions shop we are also a Full Service Repair shop with State the Art Equipment and highly trained Technicians.
Being professional means more than maintaining superior technical skills; it means genuinely caring for each customer, whether an individual car owner or an automobile dealer. And it means showing and backing that care with a meaningful guarantee. ...more

Categories
Auto Maintenance, Transmission Repair, Auto Repair
Contact
(616) 949-1230
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
6749 Old 28th St SE Grand Rapids, MI 49546-6923
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O'Neill's Transmission Service, Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(590 Reviews)
Write a Review
Recent Reviews
KE
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Katrina E.
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2014
verified customerVerified Customer
Honest, trustworthy
I've been here twice. The first time, I was told that my van's transmission was in need of repair (and more information about how transmissions work than I will ever remember). It needed several other repairs, and they were willing to work within my available budget to do the most urgent repairs. Because of the age and condition of the vehicle, we decided not to do the repairs, and they were proved right when the transmission failed several months later. Once we replaced that vehicle, I was surprised to find that the newer van felt like it had some transmission issues, as well. I brought it in to be sure. They test drove it and looked for the issues that I had described. I have a warranty, so I was ready to go ahead with repairs. However, they said that my transmission was working fine, told me that some of the things I was experiencing were normal for this particular vehicle's transmission, and that the road conditions, combined with tired that needed to be replaced, were likely responsible for some of the other issues. I would recommend that anyone who has issues with their transmission come to O'Neils. They are honest and competent.
Recommended
Lisa O. from O'Neill's Transmission Service, Inc. responded on 02/04/2014 08:15 AM

Katrina,

Thank you so very much for your response. Everything that you said is exactly what we stand for. I am glad your expierence was what we strive to give. Please think of us for all your vans service and maintenance needs.

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