ReScore Reviews™ (1)
I am glad to hear that you were happy with the service. Our repair center is growing and we have gone through several personnel changes to ensure that our customers are getting our very best.
Thanks for the kind review John! We always strive to treat our customers like family.Marty Johnston | Service Manager
Stavros Auto Services | Pacific Auto Doctor
357 11th Ave SE | Albany OR 97321
Tel (541) 926-7248 | Mobile (541) 220-8875
It is always a delicate matter if something breaks while a customer's vehicle is in our care. In this situation, a bracket broke under the steering column for the PRNDL cable and the gearshift indicator was off. We replaced a couple coolant sensors in the engine compartment but performed no work around the steering column. We found a YouTube video with almost 500,000 views for this particular problem and informed the customer. Unfortunately, the customer did not give us a chance to look at the problem and fixed it himself. For future reference, if something like this happens while a vehicle is at our shop we will do everything we can to resolve the problem. Our relationships with our customers are invaluable and worth far more than the cost of a repair.
Stavro's Auto Services