Stavros Auto Services


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

558 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 1 day ago
Frank P. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2002 Honda"
They did what I needed done. They took me home and picked me up. So it was all great.
Vehicle: Honda Accord
Service Date: 04/19/2017
Review Created: 04/24/2017 09:05 PM
Jack M. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing chrysler 200 Jack Miller"
Great service--- very pleased
Vehicle: Chrysler 200
Service Date: 04/19/2017
Review Created: 04/24/2017 10:34 AM
Forrest B. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
They are great people
Vehicle: Ford Expedition
Service Date: 04/20/2017
Review Created: 04/21/2017 09:16 PM
Janet S. on 04/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Janet said someone told her if she got an oil change at this business, they would also wash the vehicle and vacuum it out. She got the oil change, but the wash and vacuum did not happen.
Vehicle: Hyundai Santa Fe Sport
Category: Service
Service Date: 04/14/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Marty J., Service Manager at Stavros Auto Services responded on 04/18/2017

You are correct Janet, our goal is to wash every vehicle after any service we perform. I apologize that your vehicle was missed. There are a few times during the day that we get busy or behind. Please feel free to stop by any time that is convenient and we will get your car washed and vacuumed for you.

Marty Johnston
Service Manager

Marty Johnston | Service Manager
Stavros Auto Services | Pacific Auto Doctor
357 11th Ave SE | Albany OR 97321
Tel (541) 926-7248 | Mobile (541) 220-8875
mailto:marty@pacautobody.com
Richard W. on 04/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Richard said this business usually provides good service. The most recent service cost $700 but they did not solve the problem. It was not correctly diagnosed. She mentioned that past experiences have been very good. He suggested they keep up the good service. He appreciated them.
Vehicle: Hyundai Accent
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Marty J., Service Manager at Stavros Auto Services responded on 04/12/2017

I am sorry to hear that you are still having problems with your car. At Stavros Auto Services we will never continue to bill you if the problem isn't fixed right the first time. Please bring your car back in as soon as possible and we will get this resolved.

Marty Johnston | Service Manager
mailto:marty@pacautobody.com
Kenneth S. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kenneth said they were fast and at a good price.
Vehicle: Dodge Neon
Category: Service
Service Date: 04/06/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Michael M. on 04/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall Satisfied"
Second time coming here for work on my Jetta. Great communication the whole time with Marty. Work was done well, though a new issue did arise while doing work on my car and I had to come back in so they could fix it. Would have been a bigget inconvenience, but I work close by. Overall happy and I will continueto bring my car here.
Vehicle: Volkswagen Jetta
Service Date: 04/03/2017
Review Created: 04/07/2017 04:37 PM
Chandler P. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expert workmanship and extraordinary knowledgeable staff/ customer service. "
During the month of March, we had two vehicles at Stavros Auto Services-- one for auto body repair and another for tire rotation and oil change.
We have lived in the Albany area since 1974 and they have been our "go to place" when we needed auto repairs, etc.. We continue to recommend Stavros Auto Services to all who are in need of quality dependable workmanship...
Vehicle: Nissan Altima
Service Date: 03/30/2017
Review Created: 04/03/2017 11:29 AM
Sheldon G. on 03/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sheldon said this business worked with him and it was a good experience. He received a good value for the work being performed.
Vehicle: Acura Integra
Category: Service
Service Date: 03/24/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Steve L. on 03/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Steve said the business is good, but his vehicle is still making a squeaking noise. He doesn't have time to take it back.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 03/21/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Trellis R. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trellis said this business is the best at what they do, and because of this she has already recommended them to others.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 03/21/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Erin W. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erin said the staff at this business was really nice and helpful. She appreciates the work they did on her vehicle.
Vehicle: Cadillac Seville
Category: Service
Service Date: 03/23/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Bonnie B. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bonnie said this business always does an excellent job and she trusts them. She is pleased with all of the employees, they are very nice and trustworthy.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 03/20/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Brian F. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Angela. She said the customer service is great. They take her to work after she drops the vehicle off and they pick her up when its finished.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 03/20/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Kayla N. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kayla said she likes the service provided. She would like to thank them.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/16/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Ashley J. on 03/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ashley said this business provided excellent service.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/15/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Karla J. on 03/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karla said the business always does what they say they will do and she has no problems with them. She expressed she is very happy with them and she would recommend them for service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/23/2017
Review Created: 03/01/2017
This review was collected via phone interview by Customer Research Inc.
Bob D. on 02/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I have used Stavros Auto Services for years. They have taken good care of my car since new. They have never done anything without my ok. They even wash your car when it's raining. Wouldn't hesitate to take my vehicles there. Thank you.
Vehicle: Ford C-Max
Service Date: 02/22/2017
Review Created: 02/24/2017 09:01 AM
Ashleigh H. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashleigh said they are a great family business.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/21/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Jean B. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jean said the business takes care of her, If she needs a ride somewhere, they will give her a ride. She really appreciates them and the way they take care of her.
Vehicle: Nissan Versa
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 558 in total