business image

Pacifico Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,153 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
86
Total ReScores
4.7
ReScore Average
76
Net Promoter Score ®

Business Details

About

Pacifico Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance service. Pacifico Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(215) 710-0069

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
6715 Essington Ave. Philadelphia, PA 19153
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,153 Reviews)

AH
gravatar
A H.
Philadelphia, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2024
0
Category: Service
STAY AWAY - car needed $1000+ of repairs and they covered it up
STAY AWAY. I almost bought a car that needed $1000+ worth of repairs that they covered up.

This dealership sold me a car that they claimed had no engine lights or any issues. I believed them until I took it to my own mechanic, and the mechanic said that there were engine errors but they were recently cleared - meaning Pacifico Hyundai knew that this car had engine misfire issues and faulty evaporation system, but they tried to cover it up. It also needed new brakes.

I would have bought the car, driven it fine for a while, then the engine light would have come back on after the system reset. My mechanic said this would have cost me at least a thousand dollars.

The dealership even falsified the state inspection shortly before selling it to me. It would not have passed legitimately with these issues.

To give the dealer a small amount of credit, I had already bought the car, and it was still within their five-day return window; they didn't hassle me about the refund. But it seems that they attempted to cover up the issue long enough to wait out the five-day window.

STAY AWAY.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.