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Palmetto Auto Service

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(116 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

We are a full-service preventative maintenance and automotive repair center.We offer excellent and reliable services at a reasonable prices to the residents of Columbia, SC. We are a family owned and operated business.Our technicians are required to meet our highest standards and always use the best parts and tools available for your We are a full-service preventative maintenance and automotive repair center.We offer excellent and reliable services at a reasonable prices to the residents of Columbia, SC. We are a family owned and operated business.Our technicians are required to meet our highest standards and always use the best parts and tools available for your vehicle. All of our technicians have over 10 years of automobile experience. We like to think that we are assisting the community through our business with our excellent service and affordable prices. ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(803) 798-1192

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1201 Broad River Rd Columbia, SC 29210
Palmetto Auto Service's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(116 Reviews)

CT
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C T.
West Columbia, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2020
Overcharging!!
I was having issues with my A/C. I came in and I got an estimate of about $779 because I apparently needed a new air compressor since Robert explained to me that little pieces of metal were going through it. I signed some document (which he never gave me a copy of) and just thought I was agreeing that the price was an estimate and not what I would pay in the end. We agreed I would come in at 8am the next morning to start repairing my A/C, however I didn't think I was binded in a contract saying I would be paying for everything. I thought it was a free estimated price and that I would go think about it. I decided I wasn't going to come in and at 11 in the morning I wake up to TEN MISSED CALLS FROM THE SHOP. I picked up the phone and Robert was basically threatening me saying he would take it up to court if I didn't come in and pay for the compressor. This was very unprofessional and I will never come back here because. UNACCEPTABLE!! Who talks to a young lady like that?
I will be honest, this was my first time going to a repair shop to have work done on my car (I just bought the car, used), so I knew very little about pricing and labor. I have been doing some research (which I should have done before) and I also have some friends who are telling me I got ripped off! I sat in the shop for maybe 2.5 hours (about 11:30am-2pm) and I was surprised they had done it so quickly. However, when I went to pay he still charged me for the estimates 3.6 hours of labor!! I should've only been charged for the amount of time they took and I want my money back
Not Recommended
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