Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
Verified Customer
In the two years that I have leased my Elantra, I have put over $2000, not including routine maintenance, in this “brand new car”. My recent experience with the service department cost me over $1100. With only about 25,000 miles on my car I had to replace the rear brake pad and rotors. When I questioned how the brakes and rotors could break so quickly, I was told I must not be a good driver because I ride my brakes too hard or I continuously drive with the emergency brake down. Needless to say this was not the best way to speak to a costumer. I paid to have the brake pads and rotors replaces because the breaks are not covered under “America’s Best Warranty”. Four days later my brakes sounded worse than when I originally brought the car in to be serviced. I was told as long as the problem was with the brakes there would be no additional charges to fix the problem. Naturally this time the problem was with my front brakes which were not covered under the service I had done less than a week ago. I questioned why when I brought in the car the first time and the car was inspected the problem with the front breaks was not detected. I was given a lot of excuses but no answer as to why they did not check the front brakes when they inspected the car. In total I was physically I at the service department 3 times in a week, without a car for 5 days and was never offered a rental, and paid over $1100. Speaking with the customer service representative, the service manager, and the sales manager is worthless and a waste of time because they do not want to hear anything but the sound of your credit card being swiped. I have filed a formal complaint with Hyundai and I am awaiting a response.