Park Place Bodywerks Auto Body and Collision Repair Center


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2460 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 3 days ago
Jennifer L. on 02/24/2017
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Jennifer said the employee was on it and responded to her everyday with vehicle updates. She buys all her vehicles from the associated dealership. This is the only business where they are repaired.
Category: Collision
Service Date: 02/17/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Marcus W. on 02/24/2017
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Marcus said his vehicle was a week late due to parts.
Category: Collision
Service Date: 02/14/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Howard F. on 02/24/2017
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Howard said this business performed all of the promised work. They fought to get him better parts than what the insurance company had approved and they did a great job. His vehicle was delayed because they had to ship a part from Japan. He understood they did not have any control over how fast it arrived. He visited this business because they were the only ones able to get him in the day after he called. He hopes they keep up the good work.
Category: Collision
Service Date: 02/17/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Cortney V. on 02/24/2017
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Cortney said everything went smoothly at this business. She had no complaints. She wishes they would have kept her more informed. Besides not being kept updated she was satisfied with their communication.
Category: Collision
Service Date: 02/17/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Malcolm C. on 02/24/2017
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Malcolm said their customer service was excellent.
Category: Collision
Service Date: 02/16/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Loretta B. on 02/24/2017
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Loretta said there was a little trouble with the business as far as communication went. Her vehicle was delayed but she was not told the reason for the delay. She had to reach out to them to get information a few times. She did not communicate with anyone except her point of contact.
Category: Collision
Service Date: 02/17/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Jesse J. on 02/24/2017
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Jesse said the quality of work was good.
Category: Collision
Service Date: 02/20/2017
Review Created: 02/24/2017
This review was collected via phone interview by Customer Research Inc.
Beth G. on 02/22/2017
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Beth said the staff at this business was really helpful. They where good and easy to deal with.
Category: Collision
Service Date: 02/08/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Ben on 02/22/2017
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Ben said the business kept his vehicle for 4 or 5 weeks because there was a delay ordering parts.
Category: Collision
Service Date: 02/08/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Steven M. on 02/21/2017
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Spoke with Barbara. She said the staff at this business was really nice and they took the time to explain the repairs in detail. They had good customer service.
Category: Collision
Service Date: 02/14/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Farrellin P. on 02/21/2017
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Farrellin said the business is very detailed. Trevor came out and helped her transition her stuff from the rental vehicle to her vehicle. They took care of the insurance process and everything went very smoothly. She chose them because she purchased her vehicle from the associated dealershiop.
Category: Collision
Service Date: 02/10/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
Kettly H. on 02/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kettly said she was very satisfied with this business' service and how they handled things.
Category: Collision
Service Date: 02/15/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Mert G. on 02/18/2017
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Mert said they helped him out with the insurance company and they called with updates.
Category: Collision
Service Date: 02/15/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Grant T. on 02/18/2017
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Spoke with Jennifer. She said she was not given a promise of time. She liked the email updates. Israel, an employee, was easy to work with. The person who prepared her estimate was an insurance adjuster and it was way lower than expected.
Category: Collision
Service Date: 02/14/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Wendy T. on 02/18/2017
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Wendy said the work at this business was great and they kept her informed. She chose them because her vehicle is a Mercedes-Benz. She wanted to take it to a facility that she knew would fix her vehicle properly and use original parts instead of aftermarket parts.
Category: Collision
Service Date: 02/03/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Daniel P. on 02/18/2017
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Daniel said there were no issues with the business. His vehicle was ready when promised but he felt he had to wait a long time for it. He was not kept adequately informed during the repair process.
Category: Collision
Service Date: 02/14/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Steven G. on 02/18/2017
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Steven said everything with this business went well. They had his vehicle ready by the time they promised and he found their follow up to be good.
Category: Collision
Service Date: 02/08/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Grant C. on 02/17/2017
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Grant said they were quick and the quote never changed. The job was done very well.
Category: Collision
Service Date: 02/13/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Thomas H. on 02/17/2017
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Thomas said it was incredible. They went above and beyond from what he experienced in the past. His vehicle was ready earlier. He would like to congratulate everyone for doing phenomenal work and a great job.
Category: Collision
Service Date: 02/06/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Darrell A. on 02/17/2017
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Spoke with Annette. She said the service she received from this business was outstanding and her overall experience with this business was outstanding. She went to a few other facilities and she was impressed with this facility right off, which is why she chose them.
Category: Collision
Service Date: 02/13/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
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