Park Place Bodywerks Auto Body and Collision Repair Center


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2654 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
95% Would Recommend
Latest Review 5 days ago
Steven L. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said there was no promise of time given and he didn't get an estimate. He chose the facility because it's the only one that could do the work that was necessary.
Category: Collision
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
William W. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kelly. She said the staff was very responsive and kept her well informed throughout the whole process. Her vehicle looks great and it was very clean. The staff was very kind and professional.
Category: Collision
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
David W. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business does a good job.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Chukwuemeka O. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chukwuemeka said he had a good experience with this business.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie R. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stephanie said she is a repeat customer because they are very good. She was not given a promise of time. She received text messages but was unable to login in to access them. She would prefer another means of service updates. She never saw the estimate.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Jimmy B. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jimmy said the employees did a great job.
Category: Collision
Service Date: 07/13/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Steve H. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the quality of work this business did was good and they kept him informed throughout the repair process. They told him in advance it was going to take 6 to 8 weeks to have his vehicle repaired but it only took 5 weeks. They did a good job.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Tabitha K. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tabitha said the employees did a good job. They were prompt and took good care of her vehicle. Brock is a great manager.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Supajee S. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bo. He said he enjoyed the experience he had during his visit to this business. Everything went smoothly and he liked both the follow up and the status updates on his vehicle that this business provided him. He appreciated the extra wash they did on his vehicle and he would use them again.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
James H. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said they have an excellent reputation and Thomas did a great job.
Category: Collision
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Todd B. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Todd said this business did everything as promised.
Category: Collision
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Nancy W. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nancy said this business did a good job and the cost met his expectations.
Category: Collision
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Bryan H. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bryan said he didn't have any problems during his visit to this business. They delivered exactly what they said they were going to. They were quick and they provided good communication.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Shawnda R. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawnda said the vehicle was delayed because dditional damage was found.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Trevor B. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trevor said the staff at this business is awesome.
Category: Collision
Service Date: 06/30/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Kristofer K. on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kristofer said the business did a good job on the repairs.
Category: Collision
Service Date: 06/16/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Nathan N. on 07/01/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Nathan said this business provided good quality work. The communication was terrible. The vehicle was delayed by a couple of weeks because they continued to find new issues. He thought they might have been reall busy, which also caused the delay. They had to wait to order the parts. The only time he received updates was when he called them.
Category: Collision
Service Date: 06/27/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Sam R. on 06/30/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Sam said this business took a little bit longer than he expected. When he dropped his vehicle off, they made it seem like it was only going to take a couple of days to have the repairs done. They told him if they needed to keep his vehicle longer, then they would call him to let him know. He was never really given a time frame on how long they would be keeping his vehicle but they had it for a total of 18 days due to them having to paint his bumper.
Category: Collision
Service Date: 06/27/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Alan S. on 06/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Sharon. She said she had a hard time getting in touch with her representative and she never had the opportunity to meet with him. When she had an appointment to meet with him, he never got there. When she picked up her vehicle, he had already left.
Category: Collision
Service Date: 06/15/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Chad E. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said everything was fine. They were convenient.
Category: Collision
Service Date: 06/23/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 2654 in total