business image

Park Place LTD

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,581 Reviews)
83

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
10
Total ReScores
4.7
ReScore Average
83
Net Promoter Score ®

Business Details

About

Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority. Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority.

Categories
New Car Dealer, Used Car Dealer, European Auto Repair
Contact
(425) 562-1000

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1880 136th Place NE Bellevue, WA 98005

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
5
Total ReScores
4.8
ReScore Average
83
Net Promoter Score ®

Business Details

About

Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority. Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority.

Categories
New Car Dealer, Used Car Dealer, European Auto Repair
Contact
(425) 562-1000

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1880 136th Place NE Bellevue, WA 98005

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.5
ReScore Average
83
Net Promoter Score ®

Business Details

About

Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority. Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority.

Categories
New Car Dealer, Used Car Dealer, European Auto Repair
Contact
(425) 562-1000

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1880 136th Place NE Bellevue, WA 98005
All Departments' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,581 Reviews)

DW
gravatar
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2013
verified customerVerified Customer
Category: Service
Annual car Service
The actual service was good as usual. What irks me about Park Place Service is that employee social skills are somewhat lacking. Cheryl and I have been Porsche club members for over 20 years. Park Place has advertised a 10% discount to members for as long as I can remember. However, it is typically not applied even though I bring it up unless I mention it at the time of payment. At my last service I asked if it had been applied and Brandie said, "I don't have anything to do with that!". Then Doug chirped in, "You can stop beating up on Brandie!". Please guys, I just asked a question. It is not necessary to berate a customer over a simple question. A proper response should have been, I don't know Mr. Wood, but I would be happy to check on that for you. Social skills are everything guys. Your service department could use a training seminar on this very important skill. My wife and I own three companies. We are especially sensitive to a lack of cheerful customer service. I have given it some thought as to using Bellevue Porsche and Bellevue Audi in the future rather than Park Place to due this recent distasteful encounter.
Not Recommended
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