business image

Park Place LTD

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,581 Reviews)
83

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
10
Total ReScores
4.7
ReScore Average
83
Net Promoter Score ®

Business Details

About

Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority. Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority.

Categories
New Car Dealer, Used Car Dealer, European Auto Repair
Contact
(425) 562-1000

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1880 136th Place NE Bellevue, WA 98005

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
5
Total ReScores
4.8
ReScore Average
83
Net Promoter Score ®

Business Details

About

Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority. Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority.

Categories
New Car Dealer, Used Car Dealer, European Auto Repair
Contact
(425) 562-1000

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1880 136th Place NE Bellevue, WA 98005

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.5
ReScore Average
83
Net Promoter Score ®

Business Details

About

Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority. Park Place LTD is a full service speciailty dealership and has over two decades of experience. Our highly trained staff is here to serve you and customer satisfaction is our priority.

Categories
New Car Dealer, Used Car Dealer, European Auto Repair
Contact
(425) 562-1000

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 7:00 PM
Sun
10:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
1880 136th Place NE Bellevue, WA 98005
All Departments' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,581 Reviews)

RB
gravatar
RANDY B.
Kirkland, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2014
verified customerVerified Customer
Category: Service
It sure isn't the customer service
I brought my car in on a Thursday. On Monday I had to call to find out the status and know what the repair would be...I was told, 'We'll have to get back to you as we haven't diagnosed the problem yet." I called back on Tuesday (your phone system sucks by the way) and got voice mail as there wasn't a service person avail when I called. On Thursday when I called again, I was told it would be ready by 4pm. I arrived @ 5 and was told it would be another 10 min's or so as Adam hadn't finished up the paperwork and then it had to be handed off to the service manager...Needless to say, I was extremely dissatisfied with the level of customer service as in it was non existent. If it were my company, I'd fire the entire bunch and get some professionals on board. If it weren't for my history with Adam, I would have left and never looked back...I may still. Not sure but this was the worst car repair experience I've had in a very long time. I highly recommend you get your act together or you'll be drinking a lot of coffee looking @ each other and not repairing cars...oh wait, you didn't have any coffee for your customers. Scratch that...maybe put in a big screen TV.
Not Recommended
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