Parker Subaru

Reviews (2643)

rating 4.7643684rating 4.7643684rating 4.7643684rating 4.7643684rating 4.7643684

Recommend?
97%

ReScore (1) Help16

rating 4.0rating 4.0rating 4.0rating 4.0rating 4.0
New
Improvement
rating 3.0rating 3.0rating 3.0rating 3.0rating 3.0
Original

Hours of Operation

Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 8:30 AM - 7:00 PM
Sun 11:00 AM - 5:00 PM
314 W. Clayton Ave
Coeur d'Alene, ID 83815
(208) 415-0555
About Parker Subaru is dedicated to providing award winning customer service to our customers. We aim to carry the best availability of all Subaru models and our service department is capable of servicing every make and model.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
JOANNE E. in Hayden, ID on 07/01/2015
Parker Subaru a good place to do business
No-pressure salesman. Knowledgeable and helpful. Subaru is a great product.
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 06/29/2015
Review Created: 07/01/2015 07:21 AM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Fast friendly service
Always happy with the service I get.
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 06/27/2015
Review Created: 06/30/2015 06:25 PM
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
fast and friendly
Thank you
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/29/2015
Review Created: 06/30/2015 04:00 PM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
The people. Everyone is so helpful and nice.
Everything was taken care of so well. Your people are exceptional.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/29/2015
Review Created: 06/30/2015 03:49 PM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
JEANNE E. in Hayden, ID on 06/30/2015
A Painless Fix
Brent helped me navigate a tire issue and quickly arranged a car for me to use while mine was being fixed. He was fast, organized and energetic. Thank You!
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/29/2015
Review Created: 06/30/2015 03:05 PM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
RUSSELL T. in Athol, ID on 06/30/2015
Fast friendly service
They treat the customers like guest! It's always a friendly place to be. We have brought 2 Subaru Forrester's from them in the past and loved each one.
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 06/29/2015
Review Created: 06/30/2015 02:23 PM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Honest no pressure guys
My wife and I really liked all the help we got at Parker Subaru. We were going to go through the Costco buying program. Stopped at Parker Subaru and decided to buy on the spot.
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 06/25/2015
Review Created: 06/30/2015 11:40 AM
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
team is ready to work with you
went in just to test drive, liked the car but was very short on time, the salesman and his manager were very on point with no pressure. there was no back and forth and we left with a new legacy.
Vehicle: SUBARU LEGACY
Category: Service
Service Date: 06/26/2015
Review Created: 06/29/2015 10:03 AM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Kirk,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
They were good and got it done quickly. The only problem I had is the last couple times I came in they couldn't find my appt on line
It was fast and efficient.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/25/2015
Review Created: 06/29/2015 08:48 AM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Denise,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Service Visit - 6/27/15
As usual, car ready when promised and well-taken care of on a very hot day ... ice-cold water in the color and comfortable temperature in the waiting lounge.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/27/2015
Review Created: 06/29/2015 08:01 AM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Robert,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Great Service
Brought my Outback in for Oil Change and other minor issues. There were delays due to miscommunication, however the service technician did a great job getting things back on track. We met a new salesman "Jason" and he was very personable.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/26/2015
Review Created: 06/28/2015 08:05 PM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Francis,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Oil Change
I experienced my first oil change at Parker this week. Convenience was critical, as I live 200 miles away. I made the appointment online, drove right up to the maintenance desk, and was off to a golf match 60 seconds later. When I returned after golf, the service personnel went over what they had done and sent me on my way with a bottle of ice cold water on a 100 degree day. Nice touch.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/27/2015
Review Created: 06/28/2015 06:49 PM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Peter,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
friendly, very helpful
On time with appointment, fast and reliable
Vehicle: GMC TERRAIN
Category: Service
Service Date: 06/26/2015
Review Created: 06/28/2015 04:46 PM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Diana,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Great Personnel
The people that we met were all very friendly and personable. Particularly our salesman, Steve Novack. He was VERY helpful and patient. He was willing to help us in any way he could. We thoroughly enjoyed dealing with him. This was such a change from our last experience dealing with a car salesman, like night and day. (Trite but true) The financial person, Matt, was also great to deal with. No pressure, hard sell tactics, just a very informative presentation.
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 06/26/2015
Review Created: 06/28/2015 03:07 PM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Ronald,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Great and friendly service. Thanks
Great and friendly service. Thanks
Vehicle: SUBARU B9 TRIBECA
Category: Service
Service Date: 06/26/2015
Review Created: 06/28/2015 11:43 AM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Karen,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
PAUL B. in Cheney, WA on 06/28/2015
Trust
Trustworthy and fair. All served up at a sensible price and with a business-like attitude. A no-nonsense experience.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/26/2015
Review Created: 06/28/2015 11:34 AM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Paul,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Friendly, fast service.
Was immediately greeted by friendly staff. Car taken in promptly and service finished in less time than predicted.
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 06/26/2015
Review Created: 06/28/2015 09:15 AM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Vickie,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
good service
Tell me how to delete stations on the radio of my 15 outback.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 06/25/2015
Review Created: 06/27/2015 07:05 PM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Paul,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Service department
On the whole my experience with the service department was positive. The main thing that concerned me was that the TV was so loud that when the serviceman announced that my car was done I didn't hear him. Next time I'll be sure to sit closer to the door to the service department so I don't miss my name being called.
Vehicle: JEEP PATRIOT
Category: Service
Service Date: 06/23/2015
Review Created: 06/27/2015 03:52 PM
Elizabeth H. at Parker Subaru responded on 06/29/2015

Dear Pamela,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Elizabeth Henderson
Parker Subaru
(208)415-0539

rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
NUHA M. in Hayden, ID on 06/27/2015
friendly staff
good service except when my son took his car in it was there almost a week before we went to check on it. They should have moved faster or given us a loaner from the 2nd day when it was obvious that the part they ordered was gonna take a while to get to CDA.
Vehicle: SUBARU LEGACY WAGON
Category: Service
Service Date: 06/23/2015
Review Created: 06/27/2015 09:22 AM
Displaying Review 1 - 20 of 2643 in total
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