Parker Subaru


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

4319 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 1 day ago
SUSAN P. on 07/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, great service!"
Really appreciate the people who work in the service department.
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 07/20/2016
Review Created: 07/22/2016 11:41 PM
JUDY D. on 07/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Excellent service! Great communication about service options!
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 07/14/2016
Review Created: 07/22/2016 06:28 PM
MICHAEL V. on 07/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy process"
Everybody was very friendly and made it very easy to find what I was looking for.
Vehicle: SUBARU LEGACY
Category: Service
Service Date: 07/13/2016
Review Created: 07/22/2016 09:25 AM
Kaylee J. at Parker Subaru responded on 07/22/2016

Dear Michael,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

CORALEE P. on 07/22/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Tyler"
We were greeted by Austin, and we had specifics we needed in a car so he handed us over to Tyler who knew all the cars with my specifications, took us for a test drive and gave me lessons on tall the great technology. My husband and I wanted to think about it over night before we purchased and unfortunetly the car we wanted sold... Tyler found and had one delivered for us that day... what a hard working young man, who cares about his clients specifications and wants.
Vehicle: SUBARU OUTBACK
Category: Sales
Sales Date: 07/19/2016
Review Created: 07/22/2016 08:29 AM
Kaylee J. at Parker Subaru responded on 07/22/2016

Dear Coralee,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

PATRICK T. on 07/21/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"50k check up"
Friendly, efficient, accomodating, informing an satisfying!
Vehicle: SUBARU IMPREZA WAGON
Category: Service
Service Date: 07/20/2016
Review Created: 07/21/2016 10:58 PM
Kaylee J. at Parker Subaru responded on 07/22/2016

Dear Patrick,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

MICHAEL K. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and easy check-in"
Friendly and helpful staff
Vehicle: SUBARU LEGACY WAGON
Category: Service
Service Date: 07/20/2016
Review Created: 07/21/2016 05:28 PM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Michael,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

AMANDA T. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire pressure"
The new Guy was honest and upfront about being the new guy and resolved it with a minimum charge for fixing my tire
Vehicle: SUBARU XV CROSSTREK
Category: Service
Service Date: 07/20/2016
Review Created: 07/21/2016 02:34 PM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Amanda,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

TARA G. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient."
The work was done very quickly and proffessionaly.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 07/20/2016
Review Created: 07/21/2016 02:31 PM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Tara,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

JANET C. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, don't try to sell what isn't needed."
I like that they explain what I don't understand, and offer advice when asked for.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 07/20/2016
Review Created: 07/21/2016 02:26 PM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Janet,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

VALENTINA B. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is awesome! "
Thankyou for always being so professional!
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 07/19/2016
Review Created: 07/21/2016 07:53 AM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Valentina,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

AARON S. on 07/21/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is excellent!"
I bought my Subaru Outback almost 2 years ago and still travel from Spokane to get my oil change. I like the ability to schedule my appointments online and the service is always good from beginning to end. All of the service guys are personable, kind and professional. This past week, Brent took care me and he is the best!
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 07/19/2016
Review Created: 07/21/2016 05:55 AM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Aaron,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

MARTHA K. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpfulness"
Everyone was very helpful.
Vehicle: SUBARU CROSSTREK
Category: Sales
Sales Date: 07/16/2016
Review Created: 07/20/2016 05:38 PM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Martha,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

RONALD H. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
yes
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 07/18/2016
Review Created: 07/20/2016 02:43 PM
Kaylee J. at Parker Subaru responded on 07/21/2016

Dear Ronald,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

KAREN M. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgable and friendly people "
Quickly identified the noise and fixed it. Yah.
Vehicle: SUBARU FORESTER
Category: Service
Service Date: 07/19/2016
Review Created: 07/20/2016 02:29 PM
Kaylee J. at Parker Subaru responded on 07/20/2016

Dear Karen,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

STEVE A. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"These Guys Rock!"
This was our second oil change for our first Subaru. Love the car! Love the service! A year after our purchase our salesman Steve Yost still remembered us by name. When the time comes for another car, it will be from Parker Subaru.
Vehicle: SUBARU IMPREZA SEDAN
Category: Service
Service Date: 07/15/2016
Review Created: 07/20/2016 11:17 AM
Kaylee J. at Parker Subaru responded on 07/20/2016

Dear Steve,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

MARITOM P. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"To close the deal I was in the dealership less than one hour."
That I met Doug Parker and he took care of me.
Vehicle: SUBARU CROSSTREK
Category: Sales
Sales Date: 07/16/2016
Review Created: 07/20/2016 09:42 AM
Kaylee J. at Parker Subaru responded on 07/20/2016

Dear Maritom,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

REBECCA M. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super easy!"
I'm very happy with my visit to Parker Suburu. It was fast and easy and I love my new car!
Vehicle: SUBARU IMPREZA SEDAN
Category: Sales
Sales Date: 07/16/2016
Review Created: 07/20/2016 09:26 AM
Kaylee J. at Parker Subaru responded on 07/20/2016

Dear Rebecca,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

ROGER F. on 07/20/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people were waiting for me when i arrived early."
Everything was completed in a timely manner.
Vehicle: SUBARU LEGACY
Category: Service
Service Date: 07/14/2016
Review Created: 07/20/2016 08:46 AM
Kaylee J. at Parker Subaru responded on 07/20/2016

Dear Roger,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

JENNIFER W. on 07/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service & assistance"
Went in for a 90,000 mile service. They found several lights were not working and fixed them at the same time. Loaned us a car during service as we lived so far away. Also really appreciate the car wash. Everyone always courteous and helpful.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 07/15/2016
Review Created: 07/19/2016 11:09 PM
Kaylee J. at Parker Subaru responded on 07/20/2016

Dear Jennifer,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

DALE K. on 07/19/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
excellent
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 07/18/2016
Review Created: 07/19/2016 06:11 PM
Kaylee J. at Parker Subaru responded on 07/20/2016

Dear Dale,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Kaylee Jahns
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

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