Parker Subaru


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

5492 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
75% Business Response
Latest Review about 1 hour ago
ROGER B B. on 03/23/2017
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"clean, relaxed, organized and comfortable"
I spent years in the car "biz" and have been away from it for more than a decade--what I thought I was going to encounter was something from the past--quite the contrary--there was no rush, no pressure or urgency to make a decision--they (the sales staff) let the product sell itself and were nothing but helpful in allowing the process to go forward in a most professional manner--special "shout outs" to general manager "chris" and marketing expert mike vickhammer--love my Subaru--roger bonney
Vehicle: SUBARU OUTBACK
Category: Sales
Sales Date: 02/28/2017
Review Created: 03/23/2017 06:38 PM
ROBERT BRIAN T. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Parker sales reps were helpful and nice to work with, but not pushy"
From the time I first stopped in to look at and test drive a vehicle to several months later when I bought a car there they did call me and email me every couple weeks to see if I was still interested and let me know about other vehicles that I might be interested in. They were glad to work with me other the phone and through email to quote a price for the vehicle I was interested in, and they stuck to it when I purchased the vehicle. One of the extras they included was a year of free oil changes. I was happy with their service and would recommend them.
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 03/22/2017
Review Created: 03/23/2017 05:35 PM
STEPHEN WESLEY B. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit on March 22, 2017"
Excellent Service, Timely and Professional personnel. Parker Subaru rates a 10
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 03/21/2017
Review Created: 03/23/2017 04:12 PM
FRANCIS ANDREW G. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hassle-free lease of a Forrester"
Friendly and informed sales staff easily answered questions and provided a good test drive environment in which to make vehicle purchase decisions.
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 03/16/2017
Review Created: 03/23/2017 03:36 PM
STEVEN GENE M. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change 3-22-17"
Got the job done in an hour, including car wash. Nice waiting room.
Vehicle: SUBARU LEGACY
Category: Service
Service Date: 03/22/2017
Review Created: 03/23/2017 03:35 PM
DEBBIE A J. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Always great to work with and the service is always tops! Friendly staff and willing to help with any of my needs.
Vehicle: SUBARU
Category: Service
Service Date: 03/21/2017
Review Created: 03/23/2017 02:40 PM
DIANNE LOUISE K. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dianne Kotaska"
I am an older lady buying a new car for the first time in many years, so I needed a lot of support. I had a great experience. Tomas and Tyler answered all my questions and my financial adviser's questions. I was excited and apprehensive at the same time. Tomas took his time, explained each step, coached me through the test drive. He brought me cookies! Tyler was equally helpful and gave me a Cliff bar when I was getting shaky from low blood sugar. (Seems like food factored here.) They laughed at my attempts at old lady humor. And I got to meet Lucky! I love the car.
Vehicle: SUBARU LEGACY
Category: Sales
Sales Date: 03/20/2017
Review Created: 03/23/2017 10:46 AM
Amanda D. at Parker Subaru responded on 03/23/2017

Dear Dianne,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

GILLIAN CAROL S. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great atmosphere, friendly people and very helpful "
Same as above
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 03/19/2017
Review Created: 03/23/2017 09:39 AM
Amanda D. at Parker Subaru responded on 03/23/2017

Dear Gillian,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

KURT THOMAS H. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good employees "
Friendly
Vehicle: SUBARU LEGACY
Category: Service
Service Date: 03/17/2017
Review Created: 03/23/2017 07:51 AM
Amanda D. at Parker Subaru responded on 03/23/2017

Dear Kurt,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

NAOMI FAITH S. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time in"
Took the car in for oil, filter, tire rotation. Work completed as expected, in a timely manner. Complimentary car wash​ included.
Vehicle: SUBARU XV CROSSTREK
Category: Service
Service Date: 03/20/2017
Review Created: 03/23/2017 07:26 AM
Amanda D. at Parker Subaru responded on 03/23/2017

Dear Naomi,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

CHRISTIANA M C. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, knocking noise under car."
Listened and took care of my needs.
Vehicle: SUBARU LEGACY
Category: Service
Service Date: 03/21/2017
Review Created: 03/22/2017 03:40 PM
Amanda D. at Parker Subaru responded on 03/23/2017

Dear Christiana,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

RODNEY DEAN P. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great visit"
Parker always makes me feel like I'm the only one there!
Vehicle: SUBARU LEGACY
Category: Service
Service Date: 03/21/2017
Review Created: 03/22/2017 02:17 PM
Amanda D. at Parker Subaru responded on 03/22/2017

Dear Rodney,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

SUSAN COLLEEN G. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
I took my car in for a oil change and they rotated my tires on the house. It is my 2nd new Subaru I've bought from Parker from Jason White.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 03/20/2017
Review Created: 03/21/2017 08:22 PM
Amanda D. at Parker Subaru responded on 03/22/2017

Dear Susan,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

JEANNE L R. on 03/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service is great. All the people are helpful and nice."
I feel like they always look for something wrong with my car and I am not always certain how urgent the problems are. If a repair can be made with cheaper alternatives I would like to be informed of that. I am on a budget and of course want my car in good working condition but don't have a ton of money for constant repairs. Have considered switching repair shops to see if I could get work done less expensively.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 03/07/2017
Review Created: 03/21/2017 12:49 PM
Amanda D. at Parker Subaru responded on 03/22/2017

Dear Jeanne,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

GWEN DIANNE S. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No pressure"
We never felt any pressure from Austin to buy a car. He was very patient with us and answered all our questions.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 03/16/2017
Review Created: 03/20/2017 10:22 PM
Amanda D. at Parker Subaru responded on 03/21/2017

Dear Gwen,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

DANIEL LOPEZ T. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and personable sales rep!"
Mr. Yost was awesome!
Vehicle: SUBARU LEGACY
Category: Sales
Sales Date: 03/19/2017
Review Created: 03/20/2017 07:40 PM
Amanda D. at Parker Subaru responded on 03/21/2017

Dear Daniel,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

CHRISTOPHER D S. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great experience"
Thomas was great and very helpful
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 03/18/2017
Review Created: 03/20/2017 07:27 PM
Amanda D. at Parker Subaru responded on 03/21/2017

Dear Christopher,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

KOTTAYAM V. N. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and reliable service. "
They always provide excellent service on time and for the price quoted. They are also very friendly and helpful.
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 03/18/2017
Review Created: 03/20/2017 06:16 PM
Amanda D. at Parker Subaru responded on 03/21/2017

Dear Kottayam,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

ARTHUR LLOYD G. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Parker subaru great place"
Did a great job and even a car wash
Vehicle: SUBARU OUTBACK
Category: Service
Service Date: 03/20/2017
Review Created: 03/20/2017 05:33 PM
Amanda D. at Parker Subaru responded on 03/21/2017

Dear Arthur,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

LORI Z. on 03/20/2017
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"we were treated with respect and not pressure"
Thanks
Vehicle: SUBARU FORESTER
Category: Sales
Sales Date: 03/18/2017
Review Created: 03/20/2017 04:30 PM
Amanda D. at Parker Subaru responded on 03/21/2017

Dear Lori,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Amanda Denney
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

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