Parkway Hyundai of Wilmington


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1232 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
96% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Lewis P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people and the sevice"
great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 08:09 PM
Andrea A. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Parkway dealership"
I like the friendly service with a personal touch. They make you feel right at home. Great mechanics and honest repairs. Not a "pushy" dealership, which is what I like and you will too.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:51 PM
Antonia M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Xxx"
Great service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:24 PM
John S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, friendly people"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/19/2017 06:40 AM
Barbara Gail S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
My car was serviced to my satisfaction while I sat in a very comfortable waiting room. The customer service personnel were very friendly and efficient. My overall experience was impressive.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/19/2017 05:41 AM
Ernest C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service"
yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 10:16 AM
James B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Why not
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 08:21 AM
Steven H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, friendly people"
Wonderful, timely service, with a smile!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 03:13 AM
Ellen M. on 09/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great People"
Took the time needed to understand my problem & then made the repair quickly.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 09:54 AM
GERARD B. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well run service center....also, clean and comfortable."
Yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 06:57 AM
Edward R. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 01:19 AM
Julius W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"FRIENDLY PROFESSIONAL SERVICE ENJOY MARY MARGARET TIME AND FRIENDSHIP "
WHEN SITING WAITING FOR SERVICE IT WOULD BE NICE TO HAVE TEA OR COFFEE AND EVEN A DONUT TO ENJOY THE WAIT OR EVEN WATER
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:32 PM
Audrey T. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and beyond"
Everyone is very knowledgeable and friendly. They really make sure all your service needs are met.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 03:13 PM
Teresa C. ReScore Review on 09/19/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you Josh!"
Please see review on 9/15/17
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:32 AM

Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"unorganized mess....."
I am NOT satisfied with how my service was handled. The Only saving grace was Josh! He truly helped me by speaking with me and explaining what was going on. 6 hours!!!!! of waiting and not being able to go home!!!!!!!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:32 AM
Mary M L., General Manager at Parkway Hyundai of Wilmington responded on 09/15/2017

Thank you for your feedback on your recent service at Parkway Hyundai.  I am very sorry your service took so long and we kept you waiting.  I am looking into how/why that happened.  Please call me directly if you would like to discuss further. 
Again, I am very sorry.  Mary Margaret Vann
General Manager
Parkway Hyundai
910.202.8706
mlatham@parkwayofwilmington.com

Elizabeth S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowledgeable and on time."
Great service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:18 AM
Randy C. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"recalls on 2014 sonata"
service was very good and timely
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 07:00 AM
Maria V. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service Work gets done on time and as promised.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/14/2017 07:22 PM
RICHARD M. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Dealer"
No games, no added charges, just a straight on good deal.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 01:30 PM
Wayne P. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, on time and delivered everything as promised"
Service was performed as promised. Wait time was less than scheduled. All service departments should operate like Parkway Hyundai.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 12:45 PM
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent. Friendly, professional "
Excellent service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/13/2017 10:53 AM
Displaying Review 1 - 20 of 1232 in total