Parsippany Automotive


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

105 Reviews

99% Would Recommend
Latest Review 6 days ago
Alistair L. on 04/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alistair said this business provided very good service and they are good at following up.
Vehicle: Honda Fit
Category: Service
Service Date: 04/25/2015
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 04/29/2015

Alistair, thank you so much for taking the time to respond. It was my pleasure meeting you and helping you with your engine replacement.  I'm so glad your vehicle is running well and you are happy. Call if you need us. Thanks again. 

John B. on 04/20/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he likes the service. They have a good track record.
Vehicle: Dodge Caliber
Category: Service
Service Date: 04/02/2015
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Chelsea T. on 03/31/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chelsea said the mechanic went above and beyond. She had a flat tire, so he drove all the way to her and brought her back to the business, but he only charged her for the tire. He was great and really cares about his customers.
Vehicle: Nissan Versa
Category: Service
Service Date: 03/04/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Cody I. on 03/30/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cody said this business had overall great service, the communication was clear, there were no games being played, everything was done in a timely manner and they took care of him. He would absolutely recommend them to others.
Vehicle: Saturn SL1
Category: Service
Service Date: 02/20/2015
Review Created: 03/30/2015
This review was collected via phone interview by Customer Research Inc.
Melissa B. on 03/28/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melissa said this business has been excellent. They have been very good about getting things done on time, as well as picking her up and dropping her off.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/21/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Stella Z. on 03/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dan. He said the business found the problem quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/19/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Joseph W. on 03/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said the business was available when he needed them. They did the work quickly and efficiently. He is satisfied with their service.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 02/23/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 03/30/2015

Joe , it was our pleasure to serve you as usual . We appreciate the opportunity to repair your vehicles.  Anything, anytime you need us we are  at your disposal. 

Ralph P. on 03/26/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Carol. She said they are very good.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 02/27/2015
Review Created: 03/26/2015
This review was collected via phone interview by Customer Research Inc.
Scott A. on 03/26/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said the service was very good.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/27/2015
Review Created: 03/26/2015
This review was collected via phone interview by Customer Research Inc.
Dan L. on 03/24/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the service provided by the business was completed quickly. They even dropped his vehicle off at his house.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/19/2015
Review Created: 03/24/2015
This review was collected via phone interview by Customer Research Inc.
Anne S. on 02/28/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Patsy. She said this business had very good service. They were very nice. They asked if she had any questions and they answered them.
Vehicle: Ford Fusion
Category: Service
Service Date: 02/18/2015
Review Created: 02/28/2015
This review was collected via phone interview by Customer Research Inc.
Erik B. on 02/26/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erik said the owner is very skilled and accommodating. Their prices are reasonable.
Vehicle: Acura MDX
Category: Service
Service Date: 02/25/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Lindsay M. on 02/26/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lindsay said they serviced his vehicle promptly and efficiently. He stated he always knows the job will be done correctly at this business.
Vehicle: Infiniti G35
Category: Service
Service Date: 02/24/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 03/06/2015

Lindsay,  thank you so much for taking the time to respond to the survey.  It has been my pleasure to take care of you and yours for so many years. It's also very special when customers become dear friends. 

Paul V. on 02/26/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said this business has excellent customer service. They did a great job with the diagnostic and they have reasonable costs for the repairs.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/23/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Arnold L. on 02/12/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Arnold said he was satisfied with the business. They did a good job and finished on time.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/07/2015
Review Created: 02/12/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 02/19/2015

 Thank you so much for the positive review . We are at your service whatever you may need!

George G. on 01/27/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said he received good, courteous, prompt service. The job was done right.
Vehicle: Honda Accord
Category: Service
Service Date: 01/19/2015
Review Created: 01/27/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 02/19/2015

George , thank you so much for taking the time to respond to our survey, customer satisfaction is priority number one with us. Customer input is a most valuable tool for us to use to keep us on our toes !

Robert H. on 01/14/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said this business is excellent. They have very reasonable pricing and always providing fantastic customer service. His mom has an older vehicle with about 99,000 miles on it, but due to the care provided by the business, anyone would think it was new. All he has to do is bring it to them and Armando parks it in the driveway with the bill inside. It is almost like a valet service, except better.
Vehicle: Saturn SL1
Category: Service
Service Date: 12/14/2014
Review Created: 01/14/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 02/19/2015

Rob, its always a pleasure to serve great customers such as yourself!  Nice people like you make customer service a breeze!

AL P. on 01/02/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent communication; great service ; honesty "
As always, every area of auto service is the best. Very accommodating, always honest evaluations, Ubaldo stands behind his work,
Vehicle: Toyota Venza
Service Date: 12/31/2014
Review Created: 01/02/2015 05:06 AM
UBALDO C. at Parsippany Automotive responded on 01/03/2015
Mr Pressman, thank you so much for the review and your continued loyalty and support.  It was my pleasure  to serve you . Anything youmay need we are only a phonecall away!

Joe C. on 12/30/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the business provides excellent service. He would like to thank them for everything.
Vehicle: Honda Accord
Category: Service
Service Date: 12/23/2014
Review Created: 12/30/2014
This review was collected via phone interview by Customer Research Inc.
Erik B. on 12/22/2014
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erik said this business takes good care of his vehicle. They suggest what needs to be done and are very prompt. They are a local business he likes dealing with, and he always gets good advice from them.
Vehicle: Lexus ES 350
Category: Service
Service Date: 11/25/2014
Review Created: 12/22/2014
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 01/03/2015

Mr Bodow, thank you so much for taking the time to write a review for my establishment. Its been a pleasure serving you and your family for so many years (longer than i care to remember).  Have a healthy and properous new year in 2015!

Displaying Review 81 - 100 of 105 in total