Parsippany Automotive


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

110 Reviews

99% Would Recommend
Latest Review 22 days ago
Phyllis R. on 05/23/2015
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Phyllis said this business is wonderful and she has a good experience every time she goes to their facility.
Vehicle: Nissan Sentra
Category: Service
Service Date: 05/07/2015
Review Created: 05/23/2015
This review was collected via phone interview by Customer Research Inc.
Donald G. on 05/18/2015
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Donald said he has been going to this business for 30 years, long before Jim was the owner of it. They get the job done right.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 05/06/2015
Review Created: 05/18/2015
This review was collected via phone interview by Customer Research Inc.
Steve L. on 05/14/2015
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"friendly and honest and fair service"
I had a great experience. They are very upfront and no hidden fees. Very impressive!
Vehicle: Ford Pickup
Service Date: 05/13/2015
Review Created: 05/14/2015 06:27 AM
Lindsay M. on 05/07/2015
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Lindsay said every time he needs something done to his vehicle, this business is responsive and does not hesitate to get the job done properly. He has faith in their services and they are the best business he has ever worked with. He appreciates how they are always there when he needs them and are always ready to get done what is necessary. The management along with the rest of the staff is friendly, cooperative, and easy to interact with. He is very happy every time he visits this facility, even though it means he needs work done on his vehicle.
Vehicle: Infiniti G35
Category: Service
Service Date: 05/06/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.
Leigh A. on 05/01/2015
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"Knowledgable team & great service!"
I had a great experience at Ubaldo's Automotive. They provide terrific service, have a friendly team and are knowledgable. I feel comfortable & trust Ubaldo and his team to take care of my families cars. A good friend of mine referred me and I am so glad they did! I highly recommend.
Vehicle: Infiniti G37
Service Date: 05/01/2015
Review Created: 05/01/2015 08:29 PM
Alistair L. on 04/27/2015
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Alistair said this business provided very good service and they are good at following up.
Vehicle: Honda Fit
Category: Service
Service Date: 04/25/2015
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 04/29/2015

Alistair, thank you so much for taking the time to respond. It was my pleasure meeting you and helping you with your engine replacement.  I'm so glad your vehicle is running well and you are happy. Call if you need us. Thanks again. 

John B. on 04/20/2015
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John said he likes the service. They have a good track record.
Vehicle: Dodge Caliber
Category: Service
Service Date: 04/02/2015
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Chelsea T. on 03/31/2015
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Chelsea said the mechanic went above and beyond. She had a flat tire, so he drove all the way to her and brought her back to the business, but he only charged her for the tire. He was great and really cares about his customers.
Vehicle: Nissan Versa
Category: Service
Service Date: 03/04/2015
Review Created: 03/31/2015
This review was collected via phone interview by Customer Research Inc.
Cody I. on 03/30/2015
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Cody said this business had overall great service, the communication was clear, there were no games being played, everything was done in a timely manner and they took care of him. He would absolutely recommend them to others.
Vehicle: Saturn SL1
Category: Service
Service Date: 02/20/2015
Review Created: 03/30/2015
This review was collected via phone interview by Customer Research Inc.
Melissa B. on 03/28/2015
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Melissa said this business has been excellent. They have been very good about getting things done on time, as well as picking her up and dropping her off.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/21/2015
Review Created: 03/28/2015
This review was collected via phone interview by Customer Research Inc.
Stella Z. on 03/27/2015
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Spoke with Dan. He said the business found the problem quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/19/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Joseph W. on 03/27/2015
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Joseph said the business was available when he needed them. They did the work quickly and efficiently. He is satisfied with their service.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 02/23/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 03/30/2015

Joe , it was our pleasure to serve you as usual . We appreciate the opportunity to repair your vehicles.  Anything, anytime you need us we are  at your disposal. 

Ralph P. on 03/26/2015
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Spoke with Carol. She said they are very good.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 02/27/2015
Review Created: 03/26/2015
This review was collected via phone interview by Customer Research Inc.
Scott A. on 03/26/2015
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Scott said the service was very good.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/27/2015
Review Created: 03/26/2015
This review was collected via phone interview by Customer Research Inc.
Dan L. on 03/24/2015
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Dan said the service provided by the business was completed quickly. They even dropped his vehicle off at his house.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 03/19/2015
Review Created: 03/24/2015
This review was collected via phone interview by Customer Research Inc.
Anne S. on 02/28/2015
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Spoke with Patsy. She said this business had very good service. They were very nice. They asked if she had any questions and they answered them.
Vehicle: Ford Fusion
Category: Service
Service Date: 02/18/2015
Review Created: 02/28/2015
This review was collected via phone interview by Customer Research Inc.
Erik B. on 02/26/2015
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Erik said the owner is very skilled and accommodating. Their prices are reasonable.
Vehicle: Acura MDX
Category: Service
Service Date: 02/25/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Lindsay M. on 02/26/2015
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Lindsay said they serviced his vehicle promptly and efficiently. He stated he always knows the job will be done correctly at this business.
Vehicle: Infiniti G35
Category: Service
Service Date: 02/24/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 03/06/2015

Lindsay,  thank you so much for taking the time to respond to the survey.  It has been my pleasure to take care of you and yours for so many years. It's also very special when customers become dear friends. 

Paul V. on 02/26/2015
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Paul said this business has excellent customer service. They did a great job with the diagnostic and they have reasonable costs for the repairs.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/23/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Arnold L. on 02/12/2015
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Arnold said he was satisfied with the business. They did a good job and finished on time.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/07/2015
Review Created: 02/12/2015
This review was collected via phone interview by Customer Research Inc.
UBALDO C. at Parsippany Automotive responded on 02/19/2015

 Thank you so much for the positive review . We are at your service whatever you may need!

Displaying Review 81 - 100 of 110 in total