98% Would Recommend
94% Business Response
Latest Review 14 days ago
Leslie P. on 09/07/2017
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Leslie said the staff offered a lower price than other businesses. They did a good job and her vehicle was ready when they told her it would be. They are very honest. They are fantastic and everything was great. She really liked John.
Vehicle: Saab 9-3
Category: Service
Service Date: 09/02/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 09/13/2017

Thank you!!  It was a pleasure doing business with you!

Jim S. on 09/07/2017
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Jim said the business did a good job. They fixed the problem and the owner was a very nice guy.
Category: Service
Service Date: 09/04/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 09/13/2017

Thank you!  It was a pleasure working on your Vixen!  Safe travels!  Take care!

Alainia A. on 08/30/2017
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"Honest and Fast"
I never have to worry about taking my car, paying too much, or it taking too long.
Vehicle: Nissan Versa
Service Date: 08/30/2017
Review Created: 08/30/2017 10:43 PM
Michelle N. at Pauls Auto Service responded on 09/05/2017

Alainia, thank you!  We appreciate your business!

Daniel C. on 08/29/2017
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Daniel said he got prompt service from this business.
Vehicle: Saturn SL
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Warren C. on 08/28/2017
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Warren said the service has always been very good. The employees stand behind their work.
Vehicle: Toyota Avalon
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Isabell S. on 08/28/2017
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Isabell said her experience was great. It was quick and she was informed of everything that was done to her vehicle.
Vehicle: Jeep Liberty
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 09/05/2017

Thank you Isabell!!  

Marc C. on 08/21/2017
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Marc said the employees completed the service they promised. His vehicle was ready on time and at their quoted price.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 08/27/2017

Thank you Marc!  We appreciate you!!

Daniele F. on 08/02/2017
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"very professional "
very good job
Vehicle: Chevrolet Metro
Service Date: 08/01/2017
Review Created: 08/02/2017 01:11 PM
Michelle N. at Pauls Auto Service responded on 08/03/2017

Thank you!

Jose F. on 07/27/2017
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Jose said the business is really nice to him
Vehicle: GMC Pickup
Category: Service
Service Date: 07/24/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 07/30/2017

Thank you Jose!

Alyce B. on 07/23/2017
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Alyce said the service is always good.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/30/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 07/28/2017

Alyce, we thank you for your continued business!

Blanche W. on 07/23/2017
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Blanche said the staff is very knowledgeable and personable. They get her in and out quickly. They tell her what she is going to need and let her make her own decisions. They have reasonable service charges and she has never had any problems. Her vehicle is running great now and they are just wonderful. She had a great experience.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 07/14/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 07/28/2017

Blanche, we appreciate your business!  Thank you!

Donna S. on 07/21/2017
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Donna said the service at this business was fantastic. She will be back. The person that helped her was honest. The service was timely and the price was good.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 07/17/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 07/28/2017

Donna, thank you for your business!

NIKISHA P. on 07/11/2017
Recommended badge inactive Recommended
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"Repeat customer for the same problems"
I had several issues with my car immediately after it was in this shop. And currently, a new issue has come up. My check engine light came back on yesterday.
Vehicle: Cadillac CTS
Service Date: 07/07/2017
Review Created: 07/11/2017 10:32 AM
John W., Manager at Pauls Auto Service responded on 07/11/2017

We are sorry that the part was defective.  We did warranty the work and did pay for the tow bill.  

Daniel B. on 07/09/2017
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"your service"
Excellent as always. Am happy I found you yeas ago.
Vehicle: Toyota Camry
Service Date: 07/07/2017
Review Created: 07/09/2017 09:34 AM
Michelle N. at Pauls Auto Service responded on 07/10/2017

Daniel, we're so lucky to have you as a client.  Thank you!

Kyle M. on 06/28/2017
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"Amazing Service"
They were able to find the problem and fix it all within an hour. Amazing experience all around. As someone who is new to the area and was worried about finding a shop, I couldn't be more relieved that this place exists.
Vehicle: Mercury Sable
Service Date: 06/28/2017
Review Created: 06/28/2017 11:10 PM
John W., Manager at Pauls Auto Service responded on 06/29/2017

Kyle, thank you!  It was a pleasure meeting you!  We appreciate your kind words! 

Victor R. on 06/28/2017
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Victor said their prices are a little high.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Mark C. on 06/27/2017
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Mark said they got it done quickly and correctly.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/28/2017

Thank you Marc!  We appreciate your business and loyalty!

Kashayla R. on 06/24/2017
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Kashayla said everyone at this business treated him very well.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/27/2017

Thank you Kashayla!!

Warren C. on 06/23/2017
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Warren said this business did an excellent job.
Vehicle: Toyota Avalon
Category: Service
Service Date: 06/09/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/27/2017

Warren, thank you!  We appreciate your business!

Jennean S. on 06/23/2017
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Jennean said this business did good work. John was great.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/10/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/27/2017

Thank you so much!  

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