98% Would Recommend
96% Business Response
Latest Review 15 days ago
NIKISHA P. on 07/11/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Repeat customer for the same problems"
I had several issues with my car immediately after it was in this shop. And currently, a new issue has come up. My check engine light came back on yesterday.
Vehicle: Cadillac CTS
Service Date: 07/07/2017
Review Created: 07/11/2017 10:32 AM
John W., Manager at Pauls Auto Service responded on 07/11/2017

We are sorry that the part was defective.  We did warranty the work and did pay for the tow bill.  

Daniel B. on 07/09/2017
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"your service"
Excellent as always. Am happy I found you yeas ago.
Vehicle: Toyota Camry
Service Date: 07/07/2017
Review Created: 07/09/2017 09:34 AM
Michelle N. at Pauls Auto Service responded on 07/10/2017

Daniel, we're so lucky to have you as a client.  Thank you!

Kyle M. on 06/28/2017
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"Amazing Service"
They were able to find the problem and fix it all within an hour. Amazing experience all around. As someone who is new to the area and was worried about finding a shop, I couldn't be more relieved that this place exists.
Vehicle: Mercury Sable
Service Date: 06/28/2017
Review Created: 06/28/2017 11:10 PM
John W., Manager at Pauls Auto Service responded on 06/29/2017

Kyle, thank you!  It was a pleasure meeting you!  We appreciate your kind words! 

Victor R. on 06/28/2017
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Victor said their prices are a little high.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Mark C. on 06/27/2017
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Mark said they got it done quickly and correctly.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 06/26/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/28/2017

Thank you Marc!  We appreciate your business and loyalty!

Kashayla R. on 06/24/2017
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Kashayla said everyone at this business treated him very well.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/27/2017

Thank you Kashayla!!

Warren C. on 06/23/2017
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Warren said this business did an excellent job.
Vehicle: Toyota Avalon
Category: Service
Service Date: 06/09/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/27/2017

Warren, thank you!  We appreciate your business!

Jennean S. on 06/23/2017
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Jennean said this business did good work. John was great.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/10/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
John W., Manager at Pauls Auto Service responded on 06/27/2017

Thank you so much!  

Michelle M. on 06/20/2017
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Michelle said they have helped her 4 or 5 times. She has never had an issue with them. They actually treat her with respect and she likes that. It has been a good experience.
Vehicle: Toyota Sienna
Category: Service
Service Date: 06/19/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 06/21/2017

Michelle, thank you for your kind words!  We appreciate your business!

Alan O. on 06/12/2017
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Alan said this business is accommodating and the service is quick.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 06/14/2017

Thank you, Alan!  We appreciate your business!

Kim E. on 06/12/2017
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Kim said the staff always repairs his vehicle very well, and they are friendly.
Vehicle: Dodge Stratus
Category: Service
Service Date: 06/08/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 06/14/2017

Kim, thank you!  We appreciate your business!

Daniel B. on 06/03/2017
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"2006 Toyota repair "
As usual I received excellent and fast service. thank you.
Vehicle: Toyota Camry
Service Date: 06/02/2017
Review Created: 06/03/2017 05:02 AM
Michelle N. at Pauls Auto Service responded on 06/12/2017

Daniel, we appreciate your business!!  Thank you!

William H. on 06/03/2017
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William said he was pleased and they did well.
Vehicle: Mercedes-Benz CLS500
Category: Service
Service Date: 06/02/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 06/12/2017

Thank you William!

Mark A. on 05/26/2017
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Mark said his vehicle shut down after he got it repaired.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 05/22/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Bud L. on 05/23/2017
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Bud said this business was nice and they did a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/12/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 05/25/2017

Bud, thank you!  We appreciatey your business!

Jocelyn C. on 05/23/2017
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Jocelyn said her overall experience at this business was good and she would recommend them for service.
Vehicle: Mercedes-Benz ML320
Category: Service
Service Date: 05/18/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 05/25/2017

Thank you Jocelyn!  We appreciate all your recommendations!  

Molley K. on 05/23/2017
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Molley said this business was very helpful. They explained things to her. They were done in an orderly and timely fashion.
Vehicle: Jeep Liberty
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 05/25/2017

Molley, thank you!  We appreciate your business!

Mike S. on 05/18/2017
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Mike said the price was a bit high.
Vehicle: GMC Savana
Category: Service
Service Date: 05/04/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 05/25/2017

Thank you!

Vandelayo M. on 05/08/2017
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Vandelayo said she loves everyone that works at this business. They are all so nice and wonderful.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 05/05/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Michelle N. at Pauls Auto Service responded on 05/09/2017

Vandelayo, thank you for your kind words!  So happy we were able to help!
Thank you!

Lance F. on 04/29/2017
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Lance said Paul is awesome and John is the man. He said this is the only place he can go to get his vehicle fixed because they do it right and they don't rip him off.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/26/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 105 in total