business image

Performance Tire & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(433 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Established 1989, Performance Tire & Auto Service remains the trusted choice in automotive care and repair for motorists in Burlington, WI, Waterford, WI, Lake Geneva, WI, and surrounding areas. Our complete car and light truck shop is your source for tires and wheels, regular maintenance, and automotive repair services. See us today for Established 1989, Performance Tire & Auto Service remains the trusted choice in automotive care and repair for motorists in Burlington, WI, Waterford, WI, Lake Geneva, WI, and surrounding areas. Our complete car and light truck shop is your source for tires and wheels, regular maintenance, and automotive repair services. See us today for an oil change and tire rotation, brake repair, engine diagnostic, transmission repair, and any other service your car needs to provide reliable transportation. ...more

Categories
Auto Repair, Tires, Firestone Repair Shop
Contact
(262) 763-7606

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1051 Milwaukee Ave Burlington, WI 53105-1363
Performance Tire & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(433 Reviews)

KB
gravatar
Kristin B.
Union Grove, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2016
verified customer Verified Customer
The staff does NOT take advantage of it's customers by fixing anything that does not need to be fixed.
I brought my 2002 Olds Alero in for service this past Monday 11/7/16. I choose Performance Tire and Auto b/c I had bought my tires and the extended warranty from them back in 2011. I had requested to have my tires rotated, balanced if necessary, front end alignment, if necessary, along w/ mentioned that I thought my front drivers side CV boot might be going bad b/c of 'clunking' noise I heard when backing up and turning the steering wheel. I also requested to have an oil change done. After inspecting my car, the repair man came and talked to me in the waiting room. He told me that the tires did need to be rotated, but he saw no need for them to be balanced, nor for a front end alignment. He also said that the CV boots all look fine. He did mention that I have a lot of rust on one of my rotors, but it is nothing to worry about and the car is completely safe. He went on to say that my car is in really good shape, under the hood, and has VERY low mileage. The rust problem on my rotor is b/c I simply do not drive the car enough. I am permanently disabled so I really don't drive very often. Now, the repair man COULD HAVE easily told me that all the problems I mentioned needed to be fixed, but he didn't. I SO VERY MUCH appreciate that! This type of situation always brings worry and fear to me being a single woman that doesn't know much about cars. So, I walked out of the 'shop' only owing around $30 for the oil change, which was a HUGE relief to me. I will MOST DEFINITELY continue getting my car repairs done at Performance Tire and Auto along w/ refer my family and friends to Performance Tire and Auto! The fact that I was treated fairly and honestly is a HUGE 'selling point' in my book! Thank you SO VERY MUCH for the HONEST service!
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.