Pfefferle Tire & Automotive Service Inc.


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1339 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.9230769/5Overall Rating 3.9230769/5Overall Rating 3.9230769/5rating 3.9230769rating 3.9230769
Original
Overall Rating 2.3846154/5Overall Rating 2.3846154/5rating 2.3846154rating 2.3846154rating 2.3846154
97% Would Recommend
Latest Review 1 day ago
Jeff S. on 03/27/2017
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"Quick and convenient at a good price."
Quick and convenient at a good price. Plus they didn't try to upsell every other possible service.
Vehicle: Honda Accord
Service Date: 03/25/2017
Review Created: 03/27/2017 06:23 AM
Ed C. on 03/27/2017
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Ed said he has been dealing with this business for 20 years. They have always treated him well.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/23/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Thomas D. on 03/27/2017
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Spoke with Patricia. She said every time they go there they receive really good service.
Vehicle: Mercury Milan
Category: Service
Service Date: 03/14/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Trina J. on 03/21/2017
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"quick and easy"
the guys were friendly and efficient
Vehicle: Chrysler Town & Country
Service Date: 03/20/2017
Review Created: 03/21/2017 08:14 AM
DAVID W. on 03/19/2017
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"Oil change"
People were friendly. Service was top notch. I was in and out in 15 minutes.
Vehicle: Kia Soul
Service Date: 03/18/2017
Review Created: 03/19/2017 08:59 AM
Steve P. at Pfefferle Tire & Automotive Service Inc. responded on 03/20/2017

THANK YOU SO MUCH. WE APPRECIATE THE BUSINESS AND THE LOYALTY.

Carl W. on 03/19/2017
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"Power Steering Service"
Excellent job guys. Pfefferle does a great job and is reasonable. They treated my son like family.
Vehicle: Chevrolet TrailBlazer
Service Date: 03/13/2017
Review Created: 03/19/2017 08:06 AM
Sabrina C. on 03/18/2017
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Sabrina said she goes to them a lot and they take the time to answer any questions that she has.
Vehicle: Jeep Patriot
Category: Service
Service Date: 03/17/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
BRENDA B. on 03/17/2017
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"Quick in, Quick out"
I recently visited Pfefferle for an oil change and tire rotation. While I did not have an appointment, the staff immediately went to work on my vehicle and I was out of there in no time! I found the staff to be professional, knowledgeable, and efficient.
Vehicle: Toyota Camry
Service Date: 03/16/2017
Review Created: 03/17/2017 01:39 PM
John C. on 03/16/2017
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"Everyone very helpful"
Had requested the preventive service check to be done on my vehicle. After they did the check, they got everything done in one day. Would never go anywhere else to get my vehicle serviced. I would recommend this business to anyone.
Vehicle: Cadillac Escalade
Service Date: 03/14/2017
Review Created: 03/16/2017 08:51 AM
Alex R. on 03/14/2017
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Alex said this business was quick to let him know what was wrong with his vehicle and to fix it.
Vehicle: Acura RSX
Category: Service
Service Date: 03/13/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Gary D. on 03/13/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Will not be back"
1hr 20 minute wait, didn't reset oil message, had lots of engine noise when I left, went back the next day, told me the skid plate was loose, I knew that wasn't it, drove home still engine noise, checked everything I could, turns out the air filter cover was not latched.
Vehicle: Honda CR-V
Service Date: 03/06/2017
Review Created: 03/13/2017 08:10 AM
Steve P. at Pfefferle Tire & Automotive Service Inc. responded on 03/14/2017

Gary,

Sorry about your experience.  Please give me a call, Chris Pfefferle, at 513-894-0025.  I want to try and get you some satisfaction.  Please call, thanks!

Mike S. on 03/13/2017
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"Acommodating & trustworthy."
Long time customer.Always trustworthy consistent good service. Even though I do not live close anymore I use them every chance I can for my service.
Vehicle: Toyota Corolla
Service Date: 03/11/2017
Review Created: 03/13/2017 05:42 AM
Mike S. on 03/13/2017
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Spoke with Kay. She said the business is close to them and they have been going there for years.
Vehicle: Jeep Liberty
Category: Service
Service Date: 03/10/2017
Review Created: 03/13/2017
This review was collected via phone interview by Customer Research Inc.
Jory W. on 03/10/2017
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Jory said he got tires there and he would recommend this business for service.
Vehicle: Buick Electra
Category: Service
Service Date: 03/08/2017
Review Created: 03/10/2017
This review was collected via phone interview by Customer Research Inc.
Mitch R. on 03/09/2017
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Mitch said this business is good. Their computer was down on his last visit and he was told they would mail his receipt to him, but he has not received it.
Vehicle: GMC Yukon
Category: Service
Service Date: 03/07/2017
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Steve H. on 03/08/2017
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Steve said this business was having a computer problem when he arrived for service. He stated he was there longer than he had hoped to be, but he was pretty happy with them.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 03/07/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
BOB T. on 03/07/2017
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"Quick, professional service."
Another fine job. Repeat customer who enjoys the ease, professionalism, and quality service I receive.
Vehicle: Ford Taurus
Service Date: 03/06/2017
Review Created: 03/07/2017 04:06 AM
Rick E. on 03/06/2017
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Rick said the business provided good service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/02/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Diane T. on 03/02/2017
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"They take care of your car!!"
Always professional and friendly. It's really nice they keep your history of what and when you had service.
Vehicle: Hyundai Sonata
Service Date: 02/28/2017
Review Created: 03/02/2017 12:55 PM
debra k. on 03/02/2017
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"Staff"
I've been using your business for several years mostly west side
Your staff are friendly helpful and knowledgeable
Vehicle: Jeep Grand Cherokee
Service Date: 03/01/2017
Review Created: 03/02/2017 03:41 AM
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