A.T.C Auto Service


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

138 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review over 1 year ago

Amber A. on 03/30/2016
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Amber said the business provided good service.
Vehicle: Suzuki SX4
Category: Service
Service Date: 02/17/2016
Review Created: 03/30/2016
This review was collected via phone interview by Customer Research Inc.
Sonya T. on 03/28/2016
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"Excellent customer service"
I am a new driver and this is my second car. These guys have made me feel very comfortable and calm when it comes to issues that I THINK I may have with my car. They've never tried to take advantage of me. And gave the best advice when I purchased me second car. I will continue to do business with them. And refer others as well.
Vehicle: Honda Accord
Service Date: 03/25/2016
Review Created: 03/28/2016 03:53 AM
Sean N. on 03/24/2016
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Sean said they can be a little expensive sometimes.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/05/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Tiffany B. on 03/24/2016
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Tiffany said this business was excellent. They were very personable, provided good customer service, took care of her, and had reasonable pricing
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 02/20/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Toni W. on 03/24/2016
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Toni said the service was phenomenal.
Vehicle: Nissan Rogue
Category: Service
Service Date: 02/18/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
Barbara L. on 03/18/2016
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"your guys did a great job"
I felt they really care about their customers
Vehicle: Mazda 626
Service Date: 03/16/2016
Review Created: 03/18/2016 12:54 PM
Roman F. on 03/18/2016
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"Cordial and efficeint "
Good sevice
Vehicle: Toyota Camry
Service Date: 03/17/2016
Review Created: 03/18/2016 07:25 AM
Josh B. on 03/18/2016
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Josh said he was satisfied with this business.
Vehicle: Scion xB
Category: Service
Service Date: 03/09/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Audrey and Kristi S. on 03/15/2016
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"Great customer services "
guus there are great and have your car in and out of the shop!!
Vehicle: Chevrolet Equinox
Service Date: 03/09/2016
Review Created: 03/15/2016 10:50 AM
Trevor and James P. on 03/09/2016
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"Quick and friendly"
Was in and out in less than thirty minutes. Just make sure you know where you're going to park your car ahead of time.
Vehicle: Hyundai Elantra
Service Date: 03/08/2016
Review Created: 03/09/2016 07:05 AM
Erik B. on 03/09/2016
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"Location and Staff!"
Great discounts and friendly staff to assist us everytime - Jim is great and very helpful!
Vehicle: Ford Explorer
Service Date: 03/08/2016
Review Created: 03/09/2016 04:54 AM
Donna K. on 03/04/2016
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"The staff is the best!"
Convent location, never unexpected additional costs, service and tire staff are the best
Vehicle: Chrysler 200
Service Date: 03/03/2016
Review Created: 03/04/2016 09:09 AM
Chris C. on 03/03/2016
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Chris said this business is honest.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/01/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Samantha M. ReScore Review on 03/08/2016
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Samantha said her vehicle is running fine and she would recommend the business.
Vehicle: Volvo S60
Category: Service
Service Date: 02/26/2016
Review Created: 03/02/2016
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Samantha said the service was really expensive. She stated she feels she could have gotten it done cheaper elsewhere.
Vehicle: Volvo S60
Category: Service
Service Date: 02/26/2016
Review Created: 03/02/2016
This review was collected via phone interview by Customer Research Inc.
Zach L., Vice-President at A.T.C Auto Service responded on 03/04/2016

Samantha, 

First off, thank you for the feedback! We guarantee our repairs and we also guarantee that our prices are very competetive. If you can get a written estimate from a reputable competitor for the repairs completed with parts of a similiar quality (ours are guaranteed 2 years/24000 miles), I will gladly refund you the difference. Also, for your trouble, please contact Jim at the ATC office, he has a complimentary Maintenance Gift Certificate for you. Customer satisfaction is my number one priority so please, if you have any questions at all, please feel free to contact me directly. Thanks!!

Zach Luncinski
Vice-President
Pinnacle Auto Service/ATC Auto Service
412-884-4049
James B. on 03/01/2016
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James said this business is constantly good. He is always happy with their work. They are fantastic folks.
Vehicle: Lincoln Continental
Category: Service
Service Date: 02/29/2016
Review Created: 03/01/2016
This review was collected via phone interview by Customer Research Inc.
David B. on 02/24/2016
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"excellent scheduling"
all work done so far seems great, on both vehicles --- tires, as well the excellent mechanical service ... for many years now
Vehicle: Honda Accord
Service Date: 02/22/2016
Review Created: 02/24/2016 02:06 AM
Melvin W. on 02/20/2016
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Melvin said the service was good.
Vehicle: GMC Envoy
Category: Service
Service Date: 02/18/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Krishaun D. on 02/18/2016
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Krishaun said this business provided good service and he has had no problems with them.
Vehicle: Lincoln MKX
Category: Service
Service Date: 02/13/2016
Review Created: 02/18/2016
This review was collected via phone interview by Customer Research Inc.
William S. on 02/17/2016
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William said Jim and Joe are really good people. The customer service is very good at this business. Whenever he goes to this business he is always greeted nicely and they remember him from previous visits.
Vehicle: Dodge Stratus
Category: Service
Service Date: 02/15/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.
Kei G. on 02/16/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with John. He said he took the vehicle in for an inspection and they wanted to replace a lot of necessary parts to get more money.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/12/2016
Review Created: 02/16/2016
This review was collected via phone interview by Customer Research Inc.
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