ReScore Reviews™ (42)

ReScore
Overall Rating 4.6190471/5Overall Rating 4.6190471/5Overall Rating 4.6190471/5Overall Rating 4.6190471/5rating 4.6190471
Original
Overall Rating 2.35714/5Overall Rating 2.35714/5rating 2.35714rating 2.35714rating 2.35714
94% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Anthony W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything was great!"
Everything was done in the time they told us. They brought my husband home after dropping off the car and picked him up to get the car. Great Job!!!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/21/2017 11:28 AM
JEFF D. at Planet Hyundai responded on 09/21/2017

Glad to hear we were able to get you taken care of and thanks for the awesome review!

Regards,
Jeff

Verified Customer on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great experience "
Quick service!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 06:32 PM
JEFF D. at Planet Hyundai responded on 09/21/2017

Thanks for the business and the review.  We hope to be your 5 star dealer in the future.

Regards,
Jeff

Anna C. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome team, "
great coffee, wifi, and workspace while waiting for car being serviced.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 10:44 AM
JEFF D. at Planet Hyundai responded on 09/20/2017

Thanks for the awesome review!

Regards,
Jeff

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Fast service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 07:06 AM
JEFF D. at Planet Hyundai responded on 09/20/2017

Glad we got you in and out fast.  Thanks for the awesome review!

Regards,
Jeff

Bruce W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty recall work"
excellent staff and facility. great job and done on time
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 07:51 PM
JEFF D. at Planet Hyundai responded on 09/19/2017

Thanks for the excellent review!

Regards,
Jeff

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
A OK
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:32 PM
JEFF D. at Planet Hyundai responded on 09/19/2017

Thanks for the awesome review and the business.

Regards,
Jeff

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
great service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 12:04 PM
JEFF D. at Planet Hyundai responded on 09/18/2017

Thanks for the awesome review!

Regards,
Jeff

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 10:20 AM
JEFF D. at Planet Hyundai responded on 09/18/2017

Thanks for the business and the excellent review!

Regards,
Jeff

Damon R. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was friendly and attentive "
Absolutely!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/17/2017 07:18 AM
JEFF D. at Planet Hyundai responded on 09/18/2017

Thanks for the excellent review!

Regards,
Jeff

Richard C. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
We will be buying/leasing our next car here!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 08:31 PM
JEFF D. at Planet Hyundai responded on 09/18/2017

Thanks for the awesome review and glad to hear you will be buying from us in the future.

Regards,
Jeff

MARLENE S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are helpful , Professional and Friendly"
I had an appointment for an oil change and it took 1 1/2 hours , double the time it took the first time but am thinking it was lunchtime and won't make my appointment for that time again.
Waiting room is nice and clean and Bathrooms are nice and clean too.
People are helpful and don't seem to mind to take the time to explain things to you. I even got demonstration on easier way to get the Floor mats in and out. Really love them but have a hard time getting them out and then getting them back in.
Definitely would recommend Planet Hyundai for your Service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:54 PM
JEFF D. at Planet Hyundai responded on 09/18/2017

Thanks for the awesome review.  Sorry it took a bit longer than expected but I'm glad we were able to help you with the floor mats.

Regards,
Jeff

Jane B. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change experience"
Great customer service from Josh and mechanics
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 02:42 PM
JEFF D. at Planet Hyundai responded on 09/18/2017

Thanks for the awesome review!

Regards,
Jeff

Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite, prompt and Fair"
Took my car in for a shifting issue. The staff was very polite. Got the car back in the estimated time frame and the price was fair. Would definitely recommend them.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 01:20 PM
JEFF D. at Planet Hyundai responded on 09/18/2017

Glad we were able to help and thanks for the excellent review!

Regards,
Jeff

Tia M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"really appreciated the extra effort"
"My car smells like something died in it." Just what every dealer hates hearing! They were very understanding, took most of the car apart and cleaned it inside and out, kept me informed the entire way.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:43 AM
JEFF D. at Planet Hyundai responded on 09/15/2017

Thanks for the awesome review!

Regards,
Jeff

Mark A. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and great employees "
We are so happy with my car that my husband bought a new Hyundai in June from you!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:03 AM
JEFF D. at Planet Hyundai responded on 09/15/2017

Thanks for the excllent review!

Regards,
Jeff

Catherine I. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
Service was excellent
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 10:33 AM
JEFF D. at Planet Hyundai responded on 09/15/2017

Thanks for the excellent review!

Regards,
Jeff

Verified Customer on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service as always!"
Great Service as always, even fixed my sunroof seal with no charge.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 10:25 AM
JEFF D. at Planet Hyundai responded on 09/15/2017

Thanks for the business and the review.  We hope to be your 5 star dealer in the future.

Regards,
Jeff

Melissa J. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people. "
Only one concern... my last visit you recommend me getting my brakes done and said I should look at getting tires. This last visit you didn't recommend anything at all. I thought that was odd. So just was like so do I need brakes and tires or do I not.....
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 03:05 PM
JEFF D. at Planet Hyundai responded on 09/14/2017

Sorry for the confusion.  I will call you to clear this up and thanks for the review!

Regards,
Jeff

Audree R. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice waiting room"
.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/14/2017 03:01 PM
JEFF D. at Planet Hyundai responded on 09/14/2017

Thanks for the excellent review!

Regards,
Jeff

EDWARD L. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service and People"
Good Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/14/2017 02:28 PM
JEFF D. at Planet Hyundai responded on 09/14/2017

Thanks for the awesome review!


Regards,
Jeff

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