Portage Lakes Automotive


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

254 Reviews

99% Would Recommend
Latest Review 12 days ago
Lucy R. on 11/22/2016
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Spoke with Jeff. He said this business has polite people working for them. They do well.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/28/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Jim P. on 11/22/2016
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Jim said everything they did at this business, was done correctly. He stated he is a perfectionist.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 11/17/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Dawn D. on 11/19/2016
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Spoke with David. He said he has been going to this business for years and they have always done an excellent job.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 10/27/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
Chris B. on 11/18/2016
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Chris said they are really good with what they do.
Category: Service
Service Date: 10/31/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Art B. on 11/18/2016
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Art said he liked the service and the business was also honest.
Vehicle: Honda Accord
Category: Service
Service Date: 11/15/2016
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
MARK M. on 11/17/2016
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"Prompt service"
Excellent service, timely and good workmanship
Vehicle: Chevrolet Cavalier
Service Date: 11/14/2016
Review Created: 11/17/2016 04:36 AM
Marshall J. on 11/12/2016
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Marshall said the business has been providing service to his vehicle for the last 3 months. He explained he has had 4-5 emergencies with his vehicle, and they always take care of the problem thoroughly. They complete the work on time. He expressed they always provide a great, and pleasant experience.
Vehicle: Chrysler Town
Category: Service
Service Date: 11/04/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Mark H. on 11/12/2016
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Mark said they did what he asked. He needed a battery and they provided one.
Vehicle: Ford F450 Super Duty
Category: Service
Service Date: 11/01/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Maria B. on 11/12/2016
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Maria said they do a good job. She has recommended them and is happy.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/08/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Joe C. on 11/12/2016
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Joe said they did a great job.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/09/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
VIVIAN R. on 11/11/2016
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"Honest and reliable"
The owners of PLA are not the type of people that will get the most money out of you they can and they do not hire such employees either. If a something is discovered that could turn into a future problem Rob will state exactly what he would do if it were his own vehicle. Portage Lakes Auto and Rob Antulis will not tell customers repairs are needed if they are not. I once mistakenly left an extremely large amount of money in my vehicle I had to leave the vehicle for servicing two days. I was relieved to find that money enveloped was never even moved. And honest company that provides quality workmanship without trying to gouge customers that is Portage Lakes Automotive.
Vehicle: Ford Escape
Service Date: 11/10/2016
Review Created: 11/11/2016 11:09 PM
PEGGY W. on 11/03/2016
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"Kind and honest"
Rob and Nelly are the best! They are friendly, honest and really want you to be safely on your way. I have had them give me an estimate and the bill was actually lower! I have recommended Portage Lakes Automotive to many people. Thank you for keeping my old car on the road!
Vehicle: Honda CR-V
Service Date: 11/01/2016
Review Created: 11/03/2016 12:28 PM
Nancy H. on 11/01/2016
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Nancy said everything was good at this business. They did well.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 10/28/2016
Review Created: 11/01/2016
This review was collected via phone interview by Customer Research Inc.
Robert T. on 10/26/2016
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Robert said he has been a longtime customer. He always receives good service.
Vehicle: Buick Century
Category: Service
Service Date: 10/24/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Tim B. on 10/21/2016
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Tim said the business does the job on his vehicle correctly.
Category: Service
Service Date: 09/22/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Rudy S. on 10/21/2016
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Rudy said they did a great job.
Vehicle: Ford Fairmont
Category: Service
Service Date: 09/22/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
James G. on 10/20/2016
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James said the business always does a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/13/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
DAVE W. on 10/19/2016
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"Another great job by PLA"
Always friendly with great service! Been going there for over 30 years. Thank you
Vehicle: Toyota Camry
Service Date: 10/18/2016
Review Created: 10/19/2016 04:21 AM
Debbie B. on 10/14/2016
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Debbie said her experience was very good and she is very pleased with this facility.
Vehicle: Saturn Vue
Category: Service
Service Date: 10/07/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Sarah C. on 10/13/2016
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Sarah said she would recommend them to her friends.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/10/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 254 in total