Potamkin Hyundai New York


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

745 Reviews

ReScore Reviews™ (54)

ReScore
Overall Rating 4.5925944/5Overall Rating 4.5925944/5Overall Rating 4.5925944/5Overall Rating 4.5925944/5rating 4.5925944
Original
Overall Rating 2.18519/5Overall Rating 2.18519/5rating 2.18519rating 2.18519rating 2.18519
91% Would Recommend
100% Business Response
Latest Review 2 days ago
Thomas K. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust"
While not inexpensive, the service consultant seems very trustworthy such that work that is recommended is truly necessary. So I feel that I can trust the dealership and that I am not being sold work that my car doesn't need.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/24/2017 06:41 AM
Barry J P. at Potamkin Hyundai New York responded on 09/25/2017

Hello Thomas

Thank you for taking the time to send in your  very nice survey
the potamkin hyundai service team

Verified Customer on 09/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent Service"
Went out of their way to accommodate me and I am, therefore, loyal.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/24/2017 06:11 AM
Barry J P. at Potamkin Hyundai New York responded on 09/25/2017

Thank you for taking the time to send in your response
we appreciate your business

Potamkin Hyundai

Stacy R. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service on my 2017 Elantra"
First oil change completed in 1 hr. As a new car owner I had many questions on routine maintenance which they took the time to teach me what I needed to know! I would definitely recommend this dealership to anyone looking for a new car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/23/2017 07:14 AM
Barry J P. at Potamkin Hyundai New York responded on 09/25/2017

Thank you Stacy for sending in your survey with the very nice response

Potamkin Hyundai

Amy W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not just good - great!"
Everyone here is professional and friendly. I am always so pleased with the service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 05:56 PM
Barry J P. at Potamkin Hyundai New York responded on 09/25/2017

Hello Amy

Thank you from all of use at Potamkin Hyundai

Shelley Z. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Responsive service - they listen"
Great place to have car serviced9
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 04:55 PM
Barry J P. at Potamkin Hyundai New York responded on 09/22/2017

HELLO SHELLEY & MICHAEL

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE TEAM

Oussame D. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"always explain to you, and timing is very good too"
Oussmane D
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 04:32 PM
Barry J P. at Potamkin Hyundai New York responded on 09/22/2017

HELL OUSSAME

THANK YOU FOR TAKING THE TIME TO SEND IN YOUR NICE SURVEY FROM POTAMKIN HYUNDAI

Peter T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Availability on a Saturday "
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/20/2017 10:46 PM
Barry J P. at Potamkin Hyundai New York responded on 09/21/2017

HELLO PETER

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE TEAM AND TAKING THE TIME TO FILL OUT THE SURVEY

Brendan G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got my tune up in 6 hours"
I dropped off my car at Potemkin Hyundai and they performed routine maintenance on it
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:57 PM
Barry J P. at Potamkin Hyundai New York responded on 09/19/2017

THANK YOU BRENDAN FOR TAKING THE TIME TO SEND IN YOUR VERY NICE SURVEY WE APPRECIATE YOUR BUSINESS

POTAMKIN HYUNDAI

Douglas S. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's not to far from home."
Very Good Service
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 07:31 PM
Barry J P. at Potamkin Hyundai New York responded on 09/19/2017

Hello Douglas

Thank you for taking the time to fill out your survey.have a nice day

Potamkin Hyundai

Brenda S. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best staff"
Staff most accommodating
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/17/2017 02:06 PM
Barry J P. at Potamkin Hyundai New York responded on 09/18/2017

Hello Brenda

Thank you from the Potamkin Hyundai STAFF

Deborah P. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Full service was excellent"
Excellent
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 04:19 PM
Barry J P. at Potamkin Hyundai New York responded on 09/18/2017

Hello Deborah

Thank you for the very nice Response

Potamkin Hyundai

Hector M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's in a convenience location and the time is great in and out"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/16/2017 12:27 AM
Barry J P. at Potamkin Hyundai New York responded on 09/18/2017

Hello Hector

Thank you for taking the time to fill out your SURVEY WE APPRECIATE YOUR BUSINESS

Potamkin Hyundai

Teresa S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Friendly staff.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 11:27 AM
Barry J P. at Potamkin Hyundai New York responded on 09/15/2017

THANK YOU TERESA 

FROM POTAMKIN HYUNDAI HAVE A GEAT WEEKEND

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and personable"
The dealership provides good and reliable service on a consistent basis.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 01:01 PM
Barry J P. at Potamkin Hyundai New York responded on 09/14/2017

THANK YOU FROM THE POTAMKIN HYUNDAI SERVICE TEAM

Juan P. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the way as a customer we receive service, so familiar"
very good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/23/2017
Service Type: Repair
Review Created: 09/13/2017 11:34 AM
Barry J P. at Potamkin Hyundai New York responded on 09/13/2017

Hello Juan thank you for the very nice survey and your business


Potamkin Hyundai

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficienyt"
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:33 PM
Barry J P. at Potamkin Hyundai New York responded on 09/13/2017

Thank you from Potamkin Hyundai and taking the time  to fill out your survey

Steven G. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great and Ron made it a good experience!"
Overall a good experience with no surprises!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 02:03 PM
Barry J P. at Potamkin Hyundai New York responded on 09/12/2017

HELLO STEVEN

THANK YOU FOR THE NICE RESPONSE AND TAKING THE TIME TO WRITE YOUR COMMENTS WE APPRCIATE YOUR BUSINESS

POTAMKIN HYUNDAI

Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get the job done right"
Very friendly and accommodating staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 01:08 PM
Barry J P. at Potamkin Hyundai New York responded on 09/12/2017

THANK YOU FOR THE VERY NICE RESPONSE AND TAKING THE TIME TO FILL OUT THE SURVEY

POTAMKIN HYUNDAI

Jason B. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
Always a pleasure bringing my car back to Potamkin Hyundai for my regular service cycles. They get me in and out quickly, and the staff are friendly and attentive.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 08:34 PM
Barry J P. at Potamkin Hyundai New York responded on 09/11/2017

Hello Jason Potamkin Hyundai want to thak you for the very nice response

Potamkin hyundai

Campbell C. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very nice job"
Did what I asked. On time. Great service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/08/2017 08:04 PM
Barry J P. at Potamkin Hyundai New York responded on 09/11/2017

Thank you from Potamkin Hyundai for the very nice response

POTAMKIN HYUNDAI

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