Preferred Automotive, INC


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

344 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review about 3 hours ago
CHARLES C. on 09/21/2017
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"Fixed Right"
They always fix it right the first time no matter how complex the problem is. It takes a lot of experience to do that. I was amazed how quickly they did it too. I've been going there for many years and they never disappoint.
Vehicle: Chevrolet Tahoe
Service Date: 09/19/2017
Review Created: 09/21/2017 08:38 AM
John C. on 09/15/2017
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John said the staff was very cooperative, and they were able to work with him.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Meredith S. on 09/07/2017
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Meredith said the gentleman at this business provided good service.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/28/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Barry A. on 08/29/2017
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Barry said the business did a good job. The staff members make everything easy.
Vehicle: Ford Ranger
Category: Service
Service Date: 08/25/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
MARK C. on 08/26/2017
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"Great people, great work."
Excellent work as always.
Vehicle: Lexus ES 330
Service Date: 08/25/2017
Review Created: 08/26/2017 09:28 AM
Greg G. on 08/25/2017
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Greg said this business was courteous and they provided good service.
Vehicle: Acura TSX
Category: Service
Service Date: 08/24/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Brendan F. on 08/23/2017
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Brendan said Dean is very honest and he works with the customer if the bill is high. The mechanics are really good.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/22/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
John R. on 08/20/2017
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John said he knows and recommends them.
Vehicle: Pontiac G6
Category: Service
Service Date: 07/31/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Alyse J. on 08/18/2017
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Alyse said the staff did a great job and she was pleased.
Vehicle: Subaru Forester
Category: Service
Service Date: 08/14/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
DONNA C. on 08/13/2017
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"Trustworthy service "
I have been having my cars serviced at Preferred for the last 15 years or so. I always get a full exclamation of the charges and answers to all my questions. I would highly recommend Preferred!
Vehicle: Cadillac CTS Coupe
Service Date: 08/09/2017
Review Created: 08/13/2017 01:09 PM
Ed L. on 08/12/2017
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Ed said this business did a great job on his vehicle.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy M. on 08/04/2017
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Jeremy said this business handled his vehicle very well. They provided excellent customer service.
Vehicle: Hyundai Entourage
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL M. on 08/01/2017
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"Prepping Our Old Car to be Niece's First Car"
Preferred has worked with us for the past 16 years keeping our Toyota Camry in top shape. All along the way they have provided wise guidance and I have always trusted them as their word is as good as gold. Now the time has come to pass our old car along to our niece, who needs an auto for her new job. We took the Camry in one last time for a full assessment and they went over it in great detail and care.

We truly appreciate the extra effort. Thanks Preferred.
Vehicle: Toyota Camry
Service Date: 07/31/2017
Review Created: 08/01/2017 05:46 AM
Julie S. on 07/28/2017
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Julie said they have always done a great job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/13/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Jillian M. on 07/25/2017
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Jillian said she would recommend them.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 07/05/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Mark R. on 07/25/2017
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Mark said this business is very efficient and kind.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/16/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
GERRY M. on 07/23/2017
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"friendly, quick and great service."
I highly recommend Preferred automotive.
Vehicle: Toyota RAV4
Service Date: 07/19/2017
Review Created: 07/23/2017 04:05 AM
Margaret B. on 07/22/2017
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Margaret said she had gone to another business for a sticker and an oil change. They recommended that she go to the business across the street from this one. She noticed the sticker sign at this business and decided to give it a try. When she pulled in they took care of her immediately. They were wonderful. They gave her an oil change, a sticker, an oil filter and even cleaned out her air filter for a reasonable price.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/13/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Kevin F. on 07/19/2017
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Kevin said this business went above and beyond by finding a problem with his vehicle that he did not ask them about. He said nothing went wrong.
Vehicle: Honda Civic Si
Category: Service
Service Date: 07/18/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Trevor D. on 07/18/2017
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"Great customer service meets great mechanical skills "
I was blown away with the amazing customer service of everyone I talked to. Not only were they kind, but they were honest and helpful.

The repairs done to my car were done quickly and perfectly. My car runs like new!
Vehicle: Ford Focus
Service Date: 07/18/2017
Review Created: 07/18/2017 08:23 PM
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