Premium Automotive Service


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

271 Reviews

99% Would Recommend
Latest Review about 24 hours ago
Aaron V. on 09/20/2017
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"First timer, but definitely not the last!!!"
I called to make an appointment for my inspection. The guy on the phone was super nice. Arrived early and they took me right in. Upon completion of the inspection, the same guy (manager) informed me what NEEDED to be changed, what he recommended be changed and also gave me info on the services I might need in the future. Didn't push anything that I didn't need. I know my vehicle and I do my own work, but I am definitely going to recommend to my fam and friends. Excellent customer service the way it's suppose to be! Thank you!
Vehicle: Chevrolet Tahoe
Service Date: 09/19/2017
Review Created: 09/20/2017 07:42 AM
Jose O. on 09/08/2017
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"Service and benefits"
Those who work there really get on the level your at and try to help you out plus if u do need a ride home work or after work to get your vehicle they send someone. The only thing that got to me was that it was a bit pricy but more great overall.
Vehicle: Chevrolet Silverado 1500
Service Date: 09/06/2017
Review Created: 09/08/2017 08:19 PM
Ndukaku I. on 08/28/2017
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Ndukaku said he felt it was a bit overpriced for the headlight exchange.
Vehicle: Ford Escape
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Martha Z. on 08/16/2017
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"I trust them to work on my F150."
I moved here from Houston and needed to find a reliable mechanic that I could trust to keep my F150 on the road. After asking friends, searching the internet, and driving by several places, I decided to stop at Premium Automotive Service, it was close to home. Erik explained what the truck needed, how they were going to fix it, and was extremely patient in answering all my questions. They worked with me and my schedule. Lydia and Miguel drove me home and picked me up while my truck was being fixed. I drove off with a new truck but without the sticker price!!! It's ready for a road trip. I'm sooo glad I stopped in.
Vehicle: Ford Pickup
Service Date: 07/20/2017
Review Created: 08/16/2017 09:13 AM
Sonia G. on 08/13/2017
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"Excellent service"
The best customer service I have encountered at an automotive repair shop. The manager Erik who assisted me that day kept me informed on all repairs my vehicle needed via text and phone calls through out the day. Everthing was explained to me in detail regarding repairs and costs on parts and service. I was also able to finance the services provided which is AWESOME. I HIGHLY RECOMMEND THIS PLACE IF YOU NEED SERVICE ON YOUR VEHICLE.
Vehicle: Buick Verano
Service Date: 08/09/2017
Review Created: 08/13/2017 09:54 AM
CARLOS A. on 08/10/2017
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"Quick and friendly"
I just needed the yearly vehicle inspection to renew the registration. Very friendly and polite. Cold drinks and coffee are at your disposal while you wait. I was not able to finish a bottle of water by the time they were done with everything including paperwork and payment. Great and quick service
Vehicle: Porsche 911
Service Date: 08/08/2017
Review Created: 08/10/2017 04:51 AM
Steve B. on 08/10/2017
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Steve said this business was efficient and they did everything he asked them to do. It was done in a timely manner.
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Irma C. on 07/31/2017
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Irma said everything went well with the business and she had no problems. She was well attended to and they were courteous.
Vehicle: Ford Freestyle
Category: Service
Service Date: 06/30/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Aldo C. on 07/29/2017
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Aldo said his overall experience was perfect. Everyone involved was very helpful, from the service desk to the service itself. The courtesy was on point. This particular location is excellent, they run a tight ship. They are very fair and honest. He is very happy with them.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 06/29/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA F. on 07/28/2017
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"Had an appointment, service was done in a timely fashion, and great review for that."
I will be back for the next necessity. THANKS!!!
Vehicle: Lexus RX 450h
Service Date: 07/10/2017
Review Created: 07/28/2017 09:02 PM
Gregg M. on 07/12/2017
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Gregg said they are close to his house. They do a good job. He was there for an inspection.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/06/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Ed A. on 06/27/2017
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Ed said he knew when it was going to be done and what was going to be done. It worked out.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 06/23/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Ben C. on 06/26/2017
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Ben said the service was good.
Vehicle: Kia Rio5
Category: Service
Service Date: 06/20/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
David V. on 06/26/2017
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David said this business was very good at what they do. They did what they said they were going to do and it was a very good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/19/2017
Review Created: 06/26/2017
This review was collected via phone interview by Customer Research Inc.
Kristina Z. on 06/23/2017
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Kristina said this business was fast and helpful.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/09/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Armando C. on 06/19/2017
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Armando said he liked their customer service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/26/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Homer S. on 06/19/2017
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Homer said he would recommend this business for service and they fixed his vehicle.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 06/12/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Anne S. on 06/03/2017
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Anne said this business did a great job on the vehicle.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Jiamzhi L. on 05/26/2017
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Jiamzhi said this business has quick service and nice personnel. They are very close to his house.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/26/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Lizette R. on 05/24/2017
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Lizette said this business provided her with fast service.
Vehicle: Nissan Altima
Category: Service
Service Date: 04/14/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 271 in total