Prestige Automotive Group LLC


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

77 Reviews

100% Would Recommend
Latest Review 6 months ago

jim C. on 02/12/2017
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"excellent effort, every possible fix was tried"
in the end deposits in gas tank damaged new fuel pump so new pump and gas tank cleaned solved difficult problem.
Review Created: 02/12/2017 08:01 PM
Zak K. on 12/28/2016
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Zak said he always has good experiences with this business.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 12/22/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Danny D. on 12/27/2016
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Danny said the business does a good job and he does not have to worry about his vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/20/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
David H. on 12/23/2016
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David said the business did everything they could do to help him. He was happy with them.
Vehicle: Volvo 245
Category: Service
Service Date: 12/12/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner at Prestige Automotive Group LLC responded on 12/24/2016

Brad Starr
Owner
520-888-4700

David,
Thank you for taking the time to review my business. Your kindess is appreciated. Please stay in touch. You were so kind to work with.
Thank You agian,
Brad
Lee T. on 12/20/2016
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Lee said he took his vehicle to this business to get one issue fixed and they told him of other issues with his vehicle. He appreciated it, but he said he felt like the business was pressuring him to get additional work done.
Vehicle: Volvo S80
Category: Service
Service Date: 12/13/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner at Prestige Automotive Group LLC responded on 12/21/2016

Lee,
Thank you for taking the time to review my business. I'm troubled that you felt pressured. Our concern for any of my customers is safety first. Your tires were going flat as they sat in my parking lot, the side wall was weak and the steel wires were showing on the tread. You also had a leak at the brake vacuum pump. We also recommended a breather box because of the severity of the oil leaks. You wanted a transmission service , but after examining your car that was way down on the list of priorities. Thank you again for using us, I hope you get the safety issues corrected soon.
Brad

Brad Starr
Owner
520-888-4700
Erik P. on 12/16/2016
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Erik said he had a great experience from start to finish. The owner was nice and they gave him a quote. The repair didn't take long and they did well.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/06/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Diana E. on 12/16/2016
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Diana said they were busy. An older gentleman seemed to be a little stressed, but she understands they get busy during this time of the year.
Vehicle: Honda Civic
Category: Service
Service Date: 12/06/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Patti S. on 12/03/2016
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Patti said she was very pleased. They were prompt and great.
Vehicle: Lexus ES 350
Category: Service
Service Date: 11/30/2016
Review Created: 12/03/2016
This review was collected via phone interview by Customer Research Inc.
Mark C. on 11/26/2016
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Mark said the business provides good customer service and they kept him posted on the status of his vehicle. He is satisfied with their service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/23/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Marian W. on 11/16/2016
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Marian said the business is very honest, very reputable and he would recommend them to anyone who needs vehicle care.
Vehicle: Nissan Maxima
Category: Service
Service Date: 11/11/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
Menelik B. on 11/16/2016
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Menelik said he thought the service he got from this business was good.
Vehicle: BMW 328i
Category: Service
Service Date: 11/11/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
Trenton T. on 11/16/2016
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Trenton said he had no problems with the business.
Vehicle: Audi A3
Category: Service
Service Date: 11/11/2016
Review Created: 11/16/2016
This review was collected via phone interview by Customer Research Inc.
TOMMI JEAN T. on 11/09/2016
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"Experience, Competitve, Quality, Thorough"
This service required extensive investigation and diagnosis to determine the repairs required. Brad Starr and his staff were thorough, considerate, and effective. Brad is conscientious, honest, and personable.
Vehicle: BMW 650i
Service Date: 10/31/2016
Review Created: 11/09/2016 06:34 AM
FORD B. on 10/29/2016
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"Good overall tune up"
Very confident that they did everything that was needed and nothing unnecessary.
Vehicle: Volvo S40
Service Date: 10/27/2016
Review Created: 10/29/2016 11:17 AM
Erik O. on 10/29/2016
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Erik said everything was good and the staff was nice. They called him when the vehicle was done.
Vehicle: Toyota Prius C
Category: Service
Service Date: 10/26/2016
Review Created: 10/29/2016
This review was collected via phone interview by Customer Research Inc.
Pat B. on 10/26/2016
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Pat said he was honest, he showed her what was needed to be fixed and it's done at a fair price. She appreciates it. They took care of it in a timely manner and she's impressed.
Vehicle: Mercedes-Benz ML500
Category: Service
Service Date: 10/21/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner at Prestige Automotive Group LLC responded on 10/28/2016

Brad Starr
Owner
520-888-4700

Pat,
Thank you for taking the time to review my business. My staff works hard to provide the best service possible.

Brad
REBECCA B. on 10/17/2016
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"car maintance...."
Brad & his staff have always maintained a friendly atmosphere....completely trust him with the upkeep of my car ,always completed in a timely manner...sure hope he's around for a loooong time...
Vehicle: Lexus ES 300
Service Date: 10/15/2016
Review Created: 10/17/2016 08:02 AM
Brad S., Owner at Prestige Automotive Group LLC responded on 10/18/2016

Brad Starr
Owner
520-888-4700

Becky,
Thanks for taking the time to review my business.I always enjoy helping people that care about the quality of their car.

Brad
Dennis P. on 10/13/2016
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Spoke with Duane. He said the service provided by the business was good and he was happy with them.
Vehicle: Isuzu Trooper
Category: Service
Service Date: 10/08/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner at Prestige Automotive Group LLC responded on 10/18/2016

Brad Starr
Owner
520-888-4700

Dennis,
Thanks for your continued support.I appreciate you taking the time to review my business.

Brad
Nick F. on 10/12/2016
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Nick said he was satisfied with the service provided by this business.
Vehicle: Volvo S70
Category: Service
Service Date: 10/05/2016
Review Created: 10/12/2016
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner at Prestige Automotive Group LLC responded on 10/13/2016

Brad Starr
Owner
520-888-4700

Nick,
Thank you for taking the time to review my business. We will work hard to earn your trust.
Brad
Maria A. on 10/12/2016
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Maria said she really trusts this business and she believes they give her good service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/05/2016
Review Created: 10/12/2016
This review was collected via phone interview by Customer Research Inc.
Brad S., Owner at Prestige Automotive Group LLC responded on 10/13/2016

Brad Starr
Owner
520-888-4700

Maria,
Thank you for taking the time to review my business. I appreciate the fact that you have allowed us the time to earn your trust.
Brad
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