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Pritchard's Exxon

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(281 Reviews)
85
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

Contact
(757) 420-2964

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
5684 Indian River Rd Virginia Beach, VA 23464

Affiliations

Exxon
Pritchard's Exxon's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(281 Reviews)

RE
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Robin E.
Virginia Beach, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2014
verified customer Verified Customer
My car is running better.. its a 1993
overall I am happy- the oil is not leaking- but I requested that the engine be checked meaning call me when a result came back and discuss with me what was going on .. instead ... a call to my parents (I am 36) talking to my Mother giving her information on what I owe... No call to me to ask if it was okay to do the needed work??? I also asked for the antifreeze system to be looked over, no mention until I brought it up-not noted on the computer history- with summer coming I don't need my car in the shop in another 2 months---due to over heating and the issue not being taken care of at this visit?? Also, my car just turns off while I am driving- I was hoping the oil pressure that was just fixed would fix this problem..nope.. in the church parking lot on Sunday-it turned off- while trying to find a parking spot-I am suppose to drive my newborn baby around in the car soon very soon, end of this month. I am worried.--I will make sure I star and note.. Do Not do any repairs until you speak with ME, the owner of this Car on all paperwork from now on-I end up paying the bill wheather it is on my credit card or I owe my parents on their credit card-don't assume cause they flashed their plastic.. I am not ulitmatley paying this money, it is coming out of my limited pocket.. Robbie-seems to get along with my father, nice, and he did apply a discount, nice-speaking with me would be nice.. I guess I need to be abit more pro-active.
Thank You for taking care of many vechiles over the years.. This is were my father likes to refer me to with all service repairs.
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Offers and Posts
Thanks for the kind words! We're thrilled to hear that Tim provided you with top-notch service. We'll make sure to pass along the appreciation. 🚗😊 #CustomerSatisfaction #ProfessionalService
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Thanks, Gomer! We aim to please and keep it real 🚗💯 Your support means the world to us. Stop by anytime! #CustomerSatisfaction #NoBSAllowed
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We're thrilled to have been your go-to for so long! Thanks for being part of the Pritchard's family 🚗 We look forward to serving you for many more years! #CustomerAppreciation #PritchardsExxon
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Thanks for the 5-star review, Mark! We're delighted to hear that you had an amazing experience with us. Your support means the world to us! 🚗💫 #CustomerAppreciation #PritchardsExxon
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