Prospect Foreign Car Center


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

470 Reviews

98% Would Recommend
Latest Review 3 days ago
MARY G. on 06/20/2017
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"Great service, Price and Turnaround!!"
Franco does a great job diagnosing and fixing whatever needs doing. I can always feel good knowing he is not going to rip me off on things I don't need. Reliable and friendly, and I always have a feeling of safety knowing their work is dependable. Thanks again!
Vehicle: Volkswagen Eos
Service Date: 06/16/2017
Review Created: 06/20/2017 08:14 AM
Robert P. on 06/16/2017
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Spoke with Angela. She said she likes the service at this business.
Vehicle: Infiniti JX35
Category: Service
Service Date: 06/05/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Bert M. on 06/15/2017
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Bert said he trusts this business. Their customer service is great.
Vehicle: Lexus ES 350
Category: Service
Service Date: 06/06/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
DAVID G. on 06/14/2017
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"Honest, knowledgeable service. "
Great service. Great people.
Vehicle: Audi A4
Service Date: 06/08/2017
Review Created: 06/14/2017 04:16 PM
David R. on 06/14/2017
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David said the business consistently does good work.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 05/26/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
DAVID G. on 06/04/2017
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"Honest, knowledgeable service. "
I appreciate everything Franco and crew does for me.
Vehicle: Audi A4
Service Date: 05/17/2017
Review Created: 06/04/2017 03:16 AM
Carlos T. on 06/02/2017
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Carlos said the service was nice.
Vehicle: Audi A4
Category: Service
Service Date: 05/23/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Jessica C. on 06/02/2017
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Jessica said they did the work properly and they did well, but they did not provide an estimate. They forgot it. They said they would call back, but they did not call back. She decided to go back and try to restart the program. It was rather confusing.
Vehicle: Volvo V70
Category: Service
Service Date: 05/22/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Erica N. at Prospect Foreign Car Center responded on 06/08/2017

The customer stopped by and inquired how much labor it would be to put in tail lamp assemblies if they provided their own parts.  The owner did inform the customer it usually takes couple hours to install.   

Yvette S. on 05/24/2017
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Yvette said she had a great experience with the business. They were very professional and courteous. They called before doing the work, and they finished quickly.
Vehicle: Honda Accord
Category: Service
Service Date: 05/19/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
MELINDA A. on 05/23/2017
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"Very friendly people and reliable service"
Always get great service when I go there
Vehicle: Ford Taurus
Service Date: 05/19/2017
Review Created: 05/23/2017 11:49 AM
David C. on 05/23/2017
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David said he has been dealing with Franco for years. He likes his courtesy and honesty.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Nancy E. on 05/16/2017
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Nancy said the service was not perfect and she still has a question about an issue with her vehicle.
Vehicle: Subaru Outback
Category: Service
Service Date: 05/08/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
William T. on 05/06/2017
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William said this business was nice. They were able to accommodate him and they finished his vehicle in a timely manner.
Vehicle: BMW 325i
Category: Service
Service Date: 04/28/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
MYLES H. on 05/04/2017
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"Appeared to have solved existing problems."
Greeted by friendly receptionist who took my concerns. Professional mechanics who followed -up on concerns and solved them. Updated me on the progress being made by the mechanics as the truck was being repaired.
Vehicle: Ford Ranger
Service Date: 04/27/2017
Review Created: 05/04/2017 04:08 AM
JUDY J. on 04/26/2017
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"i wish you had called me to tell me about the high cost before fixing my brakes. I would have changed my payment method, and put it on a card.."
The brakes now work well, and I feel safe and confident that I will get to my destination safely
Vehicle: Toyota Corolla
Service Date: 04/12/2017
Review Created: 04/26/2017 02:25 PM
Christian S. on 04/26/2017
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Christian said the service was not done in the time frame he expected. It was inconvenient because he had to go back a second time to have the work completed. He mentioned the work was not that complicated.
Vehicle: BMW X5
Category: Service
Service Date: 04/17/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
DAVID G. on 04/25/2017
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"Knowledge, profesonalism, great customer service "
Work done as promised wI think time frame as promised.
Vehicle: Audi A4
Service Date: 04/20/2017
Review Created: 04/25/2017 08:35 AM
DAVID K. on 04/25/2017
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"a job well done"
Need to have my power steering repair and the team did it on time as as quoted. They also fixed some minor body damage.
I'll be back
Vehicle: Acura TL
Service Date: 04/21/2017
Review Created: 04/25/2017 04:38 AM
Renaud R. on 04/24/2017
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Renaud said this business did exactly what he asked them to do and it was done on time. There were no surprises and the customer service was great.
Vehicle: Audi A4
Category: Service
Service Date: 04/12/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Emmanual A. on 04/15/2017
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Emmanual said this business accommodated him well. The service was quick and the price was not bad.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/06/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
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