97% Would Recommend
Latest Review 5 days ago
ERNESTINE H. on 04/28/2016
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"Experience with 2003 Lexus - having been serviced for several years now at Purrfect Auto. "
Every time I have had my car serviced at Purrfect Auto - it has been a perfect experience! Necessary work was explained fully and in detail. My time and any inconvenience was considered and worked around. Work was done promptly, and within estimate. - & it is still getting me where I need to go! I would recommend Purrfect Auto without reservation!
Vehicle: Lexus LS 430
Service Date: 04/27/2016
Review Created: 04/28/2016 10:51 PM
BARBARA V. on 04/26/2016
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"45.000 mile maintenance"
Outstanding, exceptional service on the car .... and for the owner (being driven home and picked up after the service was done). FABULOUS.
Vehicle: Toyota Prius
Service Date: 04/25/2016
Review Created: 04/26/2016 10:01 PM
MYRNA M. on 04/26/2016
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"They deliver as promised and pro-active of informing me if the delivery of my car is going to be late."
Very honest.
Vehicle: Lexus ES 300
Service Date: 04/22/2016
Review Created: 04/26/2016 01:52 PM
GARY W. on 04/23/2016
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"auto check up"
Had a good experience as usual at perfect auto. They changed my oil and did a complete check up of my car. Couldn't be happierr. Been going there for years and even bring my classic Mustang there for service
Vehicle: Mercury Milan
Service Date: 04/21/2016
Review Created: 04/23/2016 06:47 AM
DEBORAH T. on 04/21/2016
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"New Battery"
Great service- quick diagnosis and quick battery replacement!
Vehicle: Lexus RX 300
Service Date: 04/21/2016
Review Created: 04/21/2016 08:22 PM
Robert B. on 04/18/2016
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"unexpected car troubles while out of town"
they gave prompt and reliable service
Vehicle: Hyundai Elantra
Service Date: 04/14/2016
Review Created: 04/18/2016 05:53 PM
Gene M. on 04/16/2016
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"great Service"
great Service
Vehicle: Lexus RX 300
Service Date: 04/14/2016
Review Created: 04/16/2016 10:58 PM
Uday K. on 04/14/2016
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Uday said the service provided by this business was fantastic and it was completed the same day.
Vehicle: Honda Accord
Category: Service
Service Date: 04/11/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Rosita J. on 04/13/2016
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Rosita said this business was very good.
Vehicle: Honda CR-V
Category: Service
Service Date: 03/28/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
Melina A. on 04/13/2016
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Melina said she has been to this business many times and they always take care of her vehicle.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 04/11/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
PERRY S. on 04/12/2016
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"Very satisfied"
I was really happy with the great service and kindness of the customer support staff. They were kind, courteous, and informative. I will definitely come back when further repair needs arise.
Vehicle: Honda Civic
Service Date: 04/11/2016
Review Created: 04/12/2016 10:52 PM
Fernando F. on 04/12/2016
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Fernando said the business did a good job and had good service.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 04/07/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
JARRYD V. on 04/11/2016
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"Fair prices and great customer service"
Jim, the guy at the front desk, is always super helpful. Even if he can't squeeze you in or help with whatever you're asking for he'll point you in the right direction. It always feels like they genuinely care about you there.
Vehicle: Toyota Tundra
Service Date: 04/09/2016
Review Created: 04/11/2016 09:06 PM
Wendy S. on 04/11/2016
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Wendy said this business is good.
Vehicle: Saturn L300
Category: Service
Service Date: 03/28/2016
Review Created: 04/11/2016
This review was collected via phone interview by Customer Research Inc.
MARILYN C. on 04/09/2016
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"Affordable, Effecient,Professional "
Jim is friendly, honest and knowledgeable, as well as Andrew and the auto mechanics.
Vehicle: Toyota Camry
Service Date: 04/09/2016
Review Created: 04/09/2016 08:14 PM
MARTY W. on 04/08/2016
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"Overheating"
Making repairs at home can be easy and sometimes frustrating. After flushing and refilling my radiator on our 2001 Toyota Highlander I notice it was overheating. I had visions of needing a new water pump or thermostat. Luckily it turned out to be a bubble or multiple bubbles interfering with the thermostat and fan. I was very happy nothing needed to be taken apart as I'm sure other shops would have done to jack up the cost of repair. I've found that Purrfect Auto in Tustin is above average in telling me the truth on what is wrong with my vehicles and doesn't make un-needed repairs.
Vehicle: Toyota Highlander
Service Date: 04/06/2016
Review Created: 04/08/2016 07:38 AM
Maria K. on 04/08/2016
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Maria said the service is quick and they are very personable.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/04/2016
Review Created: 04/08/2016
This review was collected via phone interview by Customer Research Inc.
ROBERT N. on 04/07/2016
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"check up"
friendly, courteous, on time
Vehicle: Hyundai Santa Fe
Service Date: 04/05/2016
Review Created: 04/07/2016 07:58 AM
KARIN B. on 04/06/2016
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"Efficient service and high standards~~~"
Always a pleasure to see Jim and the guys again. Feel as though I can trust this company. I brought my car 67 miles in to Purrfect Auto because you have never failed to ensure that trust. Jim's expertise seems limitless, plus he is direct and up front about exactly what is happening.~ I will remain a loyal customer. Thank you, Purrfect Auto~~~ Karin L. Benson
Vehicle: Honda Civic
Service Date: 04/04/2016
Review Created: 04/06/2016 10:11 AM
DEB S. on 04/06/2016
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"Local place turns out great!"
Nice, hard-working, knowledgeable, honest guys- what's not to like??
Vehicle: Saturn Vue
Service Date: 04/01/2016
Review Created: 04/06/2016 07:10 AM
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