97% Would Recommend
Latest Review 5 days ago
JOHNNY L. on 03/22/2017
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"Highly trusted. Always great service."
Purrfect Auto is definitely a trusted auto shop for my vehicles. They provide great, dependable, and honest service at a fair price.
Vehicle: Volvo S80
Service Date: 03/21/2017
Review Created: 03/22/2017 10:01 PM
BARBARA L. on 03/18/2017
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"pleasant, friendly, honest, professional "
Went in for a car service, they were finished when they said they would be. Didn't try to sell me on anything I didn't need. Heard one of the gentlemen on the phone talking to a customer, professional, courteous and told him he didn't need something that a another company had recommended. To many times auto repair places try to sell you something you do not need.
Vehicle: Ford Edge
Service Date: 03/17/2017
Review Created: 03/18/2017 04:06 PM
David H. at Purrfect Auto responded on 03/20/2017

Hi Barbara,

Thanks for taking time out of your day to post a review. We take pride in being an honest shop where you'll get an accurate assessment of your vehicle's needs and I'm glad you had a good experience. We look forward to seeing you again the next time your car needs servicing.

Wei L. on 03/15/2017
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Wei said the business is good, and pretty friendly. They promised him a free check up and an inspection but they charged him for it.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
Srinivasa K. on 03/14/2017
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Srinivasa said this business is honest and prompt.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/10/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Brad E. on 03/14/2017
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Brad said he likes the business a lot, as they are trustworthy and affordable. However there were a couple of things that went unresolved. There were a few things they talked about doing that they never did and some things that they disagreed upon.
Vehicle: Nissan Quest
Category: Service
Service Date: 03/11/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Selena L. on 03/13/2017
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"Quick and Efficient"
It didn't take long, I got to use a coupon, they were friendly, didn't unnecessarily charge me, and let me know when I should come back! Also they sent useful reminders, but only a couple and I was able to make an appointment online. One last thing is that they didn't refuse service because my car is older than 2000, which has happened at many other locations.
Vehicle: Toyota Corolla
Service Date: 03/10/2017
Review Created: 03/13/2017 06:10 PM
EDWARD H K. on 03/12/2017
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"Very happy for the service."
Manager David was very professional. Hassle free and speedy service. I was impressed.
Vehicle: Toyota Camry
Service Date: 03/10/2017
Review Created: 03/12/2017 10:46 PM
Kathy H. on 03/11/2017
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"Honest Mechanics"
How often does a mechanic say, "I don't want to take your money"? Well, my car was dying, and David at Purrfect Auto made it clear it wouldn't be worth it for me to have him fix it.
I bought a new car instead, and I will be taking it to Purrfecf Auto when it needs work.
Vehicle: Volvo S40
Service Date: 03/10/2017
Review Created: 03/11/2017 09:39 PM
STEVEN B. on 03/10/2017
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"THE place to take your car. "
Excellent timely affordable service by friendly personnel
Vehicle: Infiniti G37
Service Date: 03/08/2017
Review Created: 03/10/2017 01:30 PM
William O. on 03/10/2017
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Spoke with Lynne. She said this business was quick and courteous. She has been going to them for the past six years and has never had a problem.
Vehicle: Honda Element
Category: Service
Service Date: 03/07/2017
Review Created: 03/10/2017
This review was collected via phone interview by Customer Research Inc.
James Q. on 03/08/2017
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"Very small waiting room "
Need a workout room
Vehicle: Toyota Prius
Service Date: 03/07/2017
Review Created: 03/08/2017 11:04 PM
Heeyeon L. on 03/07/2017
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"Great customer service. Fast repair. "
The staff were friendly. And the auto shop quickly repaired my car.
Vehicle: Toyota Corolla
Service Date: 03/06/2017
Review Created: 03/07/2017 10:14 PM
Darlene D. on 03/07/2017
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Darlene said this business provided good customer service. She returns to them whenever she has issues with her vehicle.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/04/2017
Review Created: 03/07/2017
This review was collected via phone interview by Customer Research Inc.
Can D. on 03/06/2017
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Can said they are nice and the service is on time and fast.
Vehicle: Lexus RX 350
Category: Service
Service Date: 03/02/2017
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Jackie N. on 03/05/2017
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"Great customer service!"
The staff were super friendly and helpful. They don't offer shuttle service but will gladly call you a Lyft to get you where you need to go, as long as it isn't too far away.
Vehicle: Honda Fit
Service Date: 02/24/2017
Review Created: 03/05/2017 08:37 PM
R.J. N. on 02/23/2017
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R.J. said they went above and beyond when he needed help.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 02/21/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Dane F. on 02/22/2017
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Dane said this business is trustworthy and they charge fair prices.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 01/24/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 02/21/2017
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John said this business completed the work in a timely manner and it was done when they said it would be. He does not live in the area but he appreciates them taking care of him when he needed them.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/18/2017
Review Created: 02/21/2017
This review was collected via phone interview by Customer Research Inc.
KUNAL B. on 02/16/2017
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"Excellent service"
I sincerely admit that this place is the best service center for your automobile.
Vehicle: Dodge Grand Caravan
Service Date: 02/11/2017
Review Created: 02/16/2017 02:32 PM
Ellen J. on 02/16/2017
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"Needed to have my radiator checked."
I found out that my hoses that lead to the radiator housing needed replacing. It took awhile to get the correct part for the mechanic to fix my car. But they did get it fixed. Took about three hours. I am planning to get ride of this car so I hated to spend any more money on it. However it now runs and is no longer over heating, so I can go look for another auto. David, who runs the desk and communicates with the staff and calls for the parts, was very good at keeping me informed of the status of my repairs. Was satisfied and would refer others.
Vehicle: Chrysler PT Cruiser
Service Date: 02/14/2017
Review Created: 02/16/2017 12:47 PM
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