Pyle Wheel and Brake Service is conveniently located in Salt Lake City, UT.
Services offered: oil change, Brakes, Flushes, Maintenance, Fluids, etc.
Pyle Wheel and Brake Service is conveniently located in Salt Lake City, UT.
Services offered: oil change, Brakes, Flushes, Maintenance, Fluids, etc.
Verified Customer
Kathy Bryan has been a valued customer for a lot of years and I feel bad that she felt taken advantage of. When I quoted her the price for the part it was an estimate. The part was a dealer part only and came with a wiring harness and valves - it ended up costing more than I had thought. This also meant that the labor was much more as there were additional parts that needed to be installed. I charged her the same labor that I quoted her and gave her my COST on the part. In addition we didnt charge her anything for the diagnosis. I hope all the good we have done over the years outweighs my error in misquoting the job. Thanks Kathy for letting us know how to improve.
