Quality Auto Service


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

602 Reviews

ReScore Reviews™ (2)

ReScore
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Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago
Debbie B. on 01/15/2017
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"Mikes Place"
Always great to wotk with and talk to
Vehicle: Ford Edge
Service Date: 01/13/2017
Review Created: 01/15/2017 08:56 AM
Maria G. on 01/05/2017
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Maria said the service was very good. They took her home.
Vehicle: Dodge Caravan
Category: Service
Service Date: 01/03/2017
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Mary M. on 12/28/2016
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"I had a weird noise I'd heard only once when pulling into a tight spot in a parking lot while steering wheel was turned hard."
The guys took a test dive attempting to reproduce problem, only heard a weird noise once, saw no sign of strange wearing. Charged me for only a half hour diagnostics and said all seemed OK,
Vehicle: Toyota Tacoma
Service Date: 12/27/2016
Review Created: 12/28/2016 08:46 PM
Nancy V. on 12/28/2016
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Nancy said this business was great, they took her right away and they diagnosed her vehicle. They were concerned and they explained things to her. They are one of the best facilities she has ever been to and they provide quality service. They even offered her a ride home.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 12/21/2016
Review Created: 12/28/2016
This review was collected via phone interview by Customer Research Inc.
Scott T. on 12/27/2016
Recommended badge inactive Recommended
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Scott said the business left the vehicle dirty underneath the hood.
Vehicle: Dodge Ram 50
Category: Service
Service Date: 12/22/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Jeffery G. on 12/26/2016
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"No nonsense"
Great shop, fast. Mike is a straight shooter, and his price points are fair. So glad I found the place.
Vehicle: GMC Yukon
Service Date: 12/06/2016
Review Created: 12/26/2016 09:36 AM
Sharon J. on 12/26/2016
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Sharon said the business did a good job. They have reasonable prices and whenever you have a problem they get it done quick.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/01/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Michele M. on 12/26/2016
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Michele says she was recommended this business by her sister.
Vehicle: GMC Envoy
Category: Service
Service Date: 12/12/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Harriette T. on 12/23/2016
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Harriette said the business was fantastic for her. They gave her a break on the price.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/16/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Adam H. on 12/23/2016
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Adam said he takes all his vehicles to this business because he trusts their service.
Vehicle: Nissan Rogue
Category: Service
Service Date: 12/16/2016
Review Created: 12/23/2016
This review was collected via phone interview by Customer Research Inc.
Kelsey P. on 12/16/2016
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Kelsey said she felt like this business diagnosed the problems properly and they were really nice to her.
Vehicle: Ford Mustang
Category: Service
Service Date: 12/09/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Nick S. on 12/15/2016
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Nick said the service was efficient and well done. The staff were very helpful and very friendly. They knew exactly what was wrong with his vehicle in no time at all. They did not try to charge him for anything extra.
Vehicle: Scion tC
Category: Service
Service Date: 12/06/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Tamara W. on 12/14/2016
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Tamara said this business gives her reliably good service every time. She told an employee about rats nesting on her engine block and he suggested putting moth balls in there overnight. It worked and no more rats. She would recommend them for service.
Vehicle: Dodge Neon
Category: Service
Service Date: 12/07/2016
Review Created: 12/14/2016
This review was collected via phone interview by Customer Research Inc.
Ruth T. on 12/10/2016
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"Honesty"
Extremely trustworthy
Vehicle: Chevrolet Venture
Service Date: 11/23/2016
Review Created: 12/10/2016 11:33 AM
Kenneth C. on 12/10/2016
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Kenneth said he was pleased in general with the service provided by the business.
Vehicle: GMC Suburban
Category: Service
Service Date: 12/05/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Nicholle H. on 11/29/2016
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Nicholle said this business was punctual, helpful and they drove her home after she dropped her vehicle off.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/23/2016
Review Created: 11/29/2016
This review was collected via phone interview by Customer Research Inc.
Richard K. on 11/29/2016
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Richard said the service was really fast. It was done the same day.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/11/2016
Review Created: 11/29/2016
This review was collected via phone interview by Customer Research Inc.
Jason S. on 11/26/2016
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Jason said they've always been great to work with and the job is done right the first time.
Vehicle: Ford Flex
Category: Service
Service Date: 11/23/2016
Review Created: 11/26/2016
This review was collected via phone interview by Customer Research Inc.
Barbara S. on 11/20/2016
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Barbara said the staff was very personable and everything was fine until they couldn't deliver her vehicle. She is 88 years old and lives in a senior park that is only three blocks away from this business but it is too far for her to walk. It is 5 minutes there and 5 minutes back so she feels like there was no reason they could not have delivered her vehicle. She was hoping to have her vehicle so that she could be where she needed to be and she had to wait until a neighbor returned from work for her to get her errands done.
Vehicle: Buick Century
Category: Service
Service Date: 11/11/2016
Review Created: 11/20/2016
This review was collected via phone interview by Customer Research Inc.
Michael G. at Quality Auto Service responded on 11/22/2016

Barbara, I am so glad we were able to repair your car so quickly but when I saw this I was suprised as was Joe because we give rides 4-5 times a day to customers. I spoke to him and we both do not remember ever being asked to give a ride. It is typically never a problem. Sorry for the inconveinience and I hope we can make it up to you in the future. Mike- Owner

Sandra N. on 11/12/2016
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Sandra said she has had good luck with the business. They are awesome.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/08/2016
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
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