ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
86% Would Recommend
100% Business Response
Latest Review 2 days ago
James C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
From the minute I walked in the door, felt welcome. Was given an estimated time for service and was completed before estimate
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 08:29 AM
Jerry W. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with a small town feel."
Best dealer service we have ever received.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/20/2017 10:11 AM
Anita C. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick turnaround"
Got A/C in new car checked & filled in 2hrs 15 minutes.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/18/2017 12:53 PM
Scott E. at Randall Noe Hyundai responded on 04/18/2017

Thank you for your business and your feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Pamela S. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pam S"
Been dealing with Randall Noe since 1993, convenient location (my hometown) and friendly folks.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:58 AM
Scott E. at Randall Noe Hyundai responded on 04/18/2017

Thank you for your business and your feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Verified Customer on 04/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Easy in and out
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 04/04/2017
Service Type: Maintenance
Review Created: 04/10/2017 10:19 AM
Scott E. at Randall Noe Hyundai responded on 04/11/2017

Thank you for your feedback and your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Gene L. ReScore Review on 04/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"resolved"
Met with Scott. He was very understanding of our complaints and was able to resolve them. Thanks
Vehicle: 2010 HYUNDAI GENESIS
Category: Service
Service Date: 03/23/2017
Service Type:
Review Created: 03/31/2017 01:51 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very bad"
I will not buy another car from Randall Noe because of its Service Dept
Vehicle: 2010 HYUNDAI GENESIS
Category: Service
Service Date: 03/23/2017
Service Type:
Review Created: 03/31/2017 01:51 PM
Scott E. at Randall Noe Hyundai responded on 04/03/2017

I am sorry that you were not completely satisified with your service visit. Please feel free to contact me at randallnoeservice@yahoo.com

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Michael C. on 03/25/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Duane Ellis gave me the best customer service I have ever had. A valued employee
Service Date: 03/14/2017
Service Type:
Review Created: 03/25/2017 06:09 PM
Scott E. at Randall Noe Hyundai responded on 03/30/2017

Thank you for your business and feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Lakeisha G. on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were nice an very informative"
Keisha
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/14/2017
Service Type: Maintenance
Review Created: 03/16/2017 03:29 PM
Scott E. at Randall Noe Hyundai responded on 03/20/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Verified Customer on 03/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly dept"
Great Service
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/15/2017 10:06 PM
Scott E. at Randall Noe Hyundai responded on 03/20/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Catherine S. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Thanks
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/09/2017
Service Type: Maintenance
Review Created: 03/13/2017 11:32 AM
Scott E. at Randall Noe Hyundai responded on 03/20/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
MICHAEL L. on 03/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"oil change tire rotate"
everything ok
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/13/2017 11:00 AM
Scott E. at Randall Noe Hyundai responded on 03/20/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Latrenda M. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Friendly courteous staff
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 03/07/2017
Service Type: Repair
Review Created: 03/09/2017 10:44 AM
Scott E. at Randall Noe Hyundai responded on 03/20/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Ladonna L. on 02/20/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"I do not trust the service center here"
I will never visit this service center or dealership again.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/11/2017
Service Type: Maintenance
Review Created: 02/20/2017 01:36 PM
Scott E. at Randall Noe Hyundai responded on 02/22/2017

I am sorry that your service visit was less than satisfactory. If you would like to discuss further please feel free to contact me at your convenience.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Donita E. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service you receive"
Great customer service, to me that is the key to any job.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/08/2017
Service Type: Maintenance
Review Created: 02/15/2017 08:27 AM
Scott E. at Randall Noe Hyundai responded on 02/20/2017

Thank you for your business

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Adam M. on 02/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Serviced my 2013 Sonata"
Randall Noe Hyundai did a great job for me and were very nice and professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/10/2017
Service Type: Repair
Review Created: 02/15/2017 07:26 AM
Scott E. at Randall Noe Hyundai responded on 02/20/2017

Thank you very much for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Kristie M. on 02/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Calvin Borders was amazing to work with!!"
This wasn't the car buying experience I'm used to. They were friendly and very accommodating. We didn't leave with a payment that broke the bank!!!
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 02/04/2017
Service Type: Maintenance
Review Created: 02/08/2017 06:41 AM
Scott E. at Randall Noe Hyundai responded on 02/09/2017

Thank you so much.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Penny F. on 02/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Quality Service"
I heard nothing but horror stories about Randall Noe Service Dept after I bought my car over a year ago. Needless to say I was nervous, but honestly each time I've had my car serviced its been nothing but a pleasant experience. Everyone in the service department is super friendly and not the fake "nice" either....its genuine. Kane is typically the service technician who assists me with my car and he always goes above and beyond. Its not just the service in general - its the quality of service. I'm treated as though I'm the most important customer to the dealership. It is for these reasons I will continue to bring my car to Randall Noe for servicing. Kane you rock!!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 02/02/2017
Service Type: Maintenance
Review Created: 02/07/2017 07:27 AM
Scott E. at Randall Noe Hyundai responded on 02/09/2017

Thank you for your business and your feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
MICHAEL R. on 02/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"took care of my issue in a timely manner"
thanks
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/31/2017
Service Type: Maintenance
Review Created: 02/05/2017 09:59 AM
Scott E. at Randall Noe Hyundai responded on 02/06/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Marcia H. on 02/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean and very nice DC let me know what was going on with my car"
service great my rating 5 stars
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/01/2017
Service Type: Repair
Review Created: 02/04/2017 10:47 AM
Scott E. at Randall Noe Hyundai responded on 02/06/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Rebecca S. on 02/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone was friendly and helpful"
Good experience overall
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/30/2017
Service Type: Maintenance
Review Created: 02/02/2017 09:55 AM
Scott E. at Randall Noe Hyundai responded on 02/06/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
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