ReScore Reviews™ (4)

ReScore
Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5rating 4.4999975
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
86% Would Recommend
100% Business Response
Latest Review 7 days ago
Scherry H. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service."
Always kind and courteous techs.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 07/08/2017
Service Type: Maintenance
Review Created: 07/13/2017 06:19 AM
Scott E. at Randall Noe Hyundai responded on 07/13/2017

Thank you for your feedback and your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Constance K. ReScore Review on 07/14/2017
ReScore
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Surecritic checkman logo Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Same as last time. No explanation, just thanks for your business???"
See above
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 07/02/2017 03:47 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Slow, unorganized"
see initial comment summary firat section.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/26/2017
Service Type: Maintenance
Review Created: 07/02/2017 03:47 PM
Scott E. at Randall Noe Hyundai responded on 07/13/2017

We appreciate your feedback and your business

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Olivia B. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Customer Service"
N/A
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/24/2017
Service Type: Maintenance
Review Created: 06/30/2017 07:29 PM
Scott E. at Randall Noe Hyundai responded on 07/03/2017

Thank you for your busniess.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Verified Customer on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenient to home and has a friendly informative staff."
Had to come in because my Check Engine light came on at 106,000 miles. Computer scan indicated it was a recirculating valve had gone bad. Part was replaced, but within a day, the Check Engine light came back on... Turned out the replaced part was defective. The defective part was replaced and so far, so good. Staff was sympathetic regarding the issue and the wait & number of times I had to return to the dealer to get the situation resolved.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/09/2017
Service Type: Maintenance
Review Created: 06/23/2017 09:45 AM
Scott E. at Randall Noe Hyundai responded on 06/29/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Anne W. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional service."
We came in for a routine oil change. Employees were very nice and helpful and the maintenance was completed 20 minutes earlier that I expected it to be.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/22/2017 12:46 PM
Scott E. at Randall Noe Hyundai responded on 06/29/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Jonathan L. on 06/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleased with customer care"
After a few attempts to locate a rattle noise, it was taken care of resulting with a satisfied customer.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/05/2017 05:56 AM
Scott E. at Randall Noe Hyundai responded on 06/06/2017

Thank you for your patience and your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Ladonna H. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service!"
I receive great service every time I visit Randal Noe!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 10:38 AM
Scott E. at Randall Noe Hyundai responded on 05/24/2017

Thank you very much.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Abigayl L. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Anthony Biddle"
A1 service! Thank you for your help!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 01:21 PM
Scott E. at Randall Noe Hyundai responded on 05/24/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Phyllis V. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service."
Phyllis V.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 06:52 PM
Scott E. at Randall Noe Hyundai responded on 05/24/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast fix"
A/C works a couple weeks after dealer fixed it. Good reair.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 11:22 AM
Scott E. at Randall Noe Hyundai responded on 05/24/2017

Thank you so much

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Verified Customer on 05/02/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Poor First Impression"
Customer service needs work
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/02/2017 03:59 PM
Scott E. at Randall Noe Hyundai responded on 05/04/2017

I apologize for the delay in your recent service visit. We are making positive changes to our process in which you will see a difference on your next visit. I look forward to making your next visit pleasant and timely.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Latrenda M. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
Yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/29/2017 07:19 PM
Scott E. at Randall Noe Hyundai responded on 05/03/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Mary J. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Everyone is friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 04:24 PM
Scott E. at Randall Noe Hyundai responded on 05/03/2017

Thank you for your business

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
James C. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
From the minute I walked in the door, felt welcome. Was given an estimated time for service and was completed before estimate
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 08:29 AM
Scott E. at Randall Noe Hyundai responded on 04/24/2017

Thank you for your business and your feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Jerry W. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service with a small town feel."
Best dealer service we have ever received.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/20/2017 10:11 AM
Scott E. at Randall Noe Hyundai responded on 04/24/2017

Thank you for your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Anita C. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick turnaround"
Got A/C in new car checked & filled in 2hrs 15 minutes.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/18/2017 12:53 PM
Scott E. at Randall Noe Hyundai responded on 04/18/2017

Thank you for your business and your feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Pamela S. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pam S"
Been dealing with Randall Noe since 1993, convenient location (my hometown) and friendly folks.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:58 AM
Scott E. at Randall Noe Hyundai responded on 04/18/2017

Thank you for your business and your feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Verified Customer on 04/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Easy in and out
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 04/04/2017
Service Type: Maintenance
Review Created: 04/10/2017 10:19 AM
Scott E. at Randall Noe Hyundai responded on 04/11/2017

Thank you for your feedback and your business.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Gene L. ReScore Review on 04/18/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"resolved"
Met with Scott. He was very understanding of our complaints and was able to resolve them. Thanks
Vehicle: 2010 HYUNDAI GENESIS
Category: Service
Service Date: 03/23/2017
Service Type:
Review Created: 03/31/2017 01:51 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very bad"
I will not buy another car from Randall Noe because of its Service Dept
Vehicle: 2010 HYUNDAI GENESIS
Category: Service
Service Date: 03/23/2017
Service Type:
Review Created: 03/31/2017 01:51 PM
Scott E. at Randall Noe Hyundai responded on 04/03/2017

I am sorry that you were not completely satisified with your service visit. Please feel free to contact me at randallnoeservice@yahoo.com

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
Michael C. on 03/25/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Duane Ellis gave me the best customer service I have ever had. A valued employee
Service Date: 03/14/2017
Service Type:
Review Created: 03/25/2017 06:09 PM
Scott E. at Randall Noe Hyundai responded on 03/30/2017

Thank you for your business and feedback.

Scott Etheridge
Service Mananger
Randall Noe Hyundai
972-524-3775
randallnoeservice@yahoo.com
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