Ray Brandt Hyundai of Harvey


Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

305 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.3076923/5Overall Rating 4.3076923/5Overall Rating 4.3076923/5Overall Rating 4.3076923/5rating 4.3076923
Original
Overall Rating 2.38462/5Overall Rating 2.38462/5rating 2.38462rating 2.38462rating 2.38462
91% Would Recommend
100% Business Response
Latest Review 1 day ago
Shirley M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Received"
Friendly service not long wait time and they do try to charge you for things you don't need.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:05 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/22/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
great service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 02:39 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/21/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Peter R. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall experience"
They were friendly and very helpful taking care of my needs.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 05:52 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/20/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Geraldine P. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Maintenance Good @ Hyandai"
Very satisfied with the service. Thanksđź‘Ť
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/18/2017 03:30 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/18/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Jennifer W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy people!"
Yes!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 03:29 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/18/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Melvin B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
excellent service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 12:35 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/18/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

 

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service"
Very satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 11:09 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/18/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Melissa L. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Everything went good I will be back
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/15/2017 07:27 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/15/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

 

Verified Customer on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly service. "
I had to bring my vehicle in for a recall. The staff was friendly and my vehicle was fixed in less than 30 minutes.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/03/2017 09:27 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 09/05/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Faster service"
Quicker service. Very helpful. Nice people.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/30/2017 11:52 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/30/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Bionca D. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"AAA Service"
Awesome!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/30/2017 11:51 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/30/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

 

Verified Customer on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Even though i was concerned about the 3 recalls on my vehicle, they quickly and easily got me in and even completed my oil change with no issue. Great service from everyone I encountered!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/25/2017
Service Type: Repair
Review Created: 08/29/2017 07:40 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/30/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff"
Friendly and with everyone I came in contact with.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 08/29/2017 02:12 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/30/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Alexis R. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service "
Even though I took my car in on a busy Saturday morning, the service was very timely and the associate that helped me was great.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/26/2017
Service Type: Maintenance
Review Created: 08/29/2017 01:08 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/29/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Paul D. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Courteous service reps and timely service.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 08/22/2017
Service Type: Maintenance
Review Created: 08/24/2017 02:44 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/24/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Candy E. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service always!"
Every time I deal with this center, I am treated with respect, dignity, and honesty. These guys take care of you and give you a fair deal and the true lowdown about what's happening with your car. I really appreciate this great service as a customer, and even more so as a female customer. Thanks, Derek and company, for being excellent at car service AND customer service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/21/2017
Service Type: Repair
Review Created: 08/23/2017 12:50 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/23/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Thomas D. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
Very pleased with overall experience.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/23/2017 10:03 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/23/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

WILLIE J. on 08/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Like of customer apprecation"
I am a returning customer, I have purchase three cars from Ray Brandt. The last two were a 2009 Hyundai and a 2015 Hyundai. Your Sales Team is great. But you need to improve in your after sale service. The effort made to show appreciation for returning customer service fall a short of the effort made for the sale.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/22/2017 06:57 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/22/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
excellent service
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 06:32 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/22/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.Thanks for being one of our long time valued customers.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Manager"
Hyundai Service Manager pulled up my vehicle information; scheduled my recall part replacement immediately; dropped me off at work at 8am; repair was completed by 12pm
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 10:12 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/21/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

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