Ray Brandt Hyundai of Harvey


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

280 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.3076923/5Overall Rating 4.3076923/5Overall Rating 4.3076923/5Overall Rating 4.3076923/5rating 4.3076923
Original
Overall Rating 2.38462/5Overall Rating 2.38462/5rating 2.38462rating 2.38462rating 2.38462
91% Would Recommend
100% Business Response
Latest Review 1 day ago
Christopher B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
The service staff was excellent as always!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 06:35 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/16/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Kecia R. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Great customer service and great staff members
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/11/2017 05:03 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/12/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.We truly value you as one of our long time customers.


Ronnie Williams Jr.
Service Manager
504-913-6586

MARGARET B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Service manager customer service is 5 stars
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/11/2017 01:46 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/12/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.We truly value you as one of our long time customers.


Ronnie Williams Jr.
Service Manager
504-913-6586

Kristine R. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent great customer service "
So friendly and so helpful!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/04/2017 08:57 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/07/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 08/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Z"
Z
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/03/2017 04:30 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 08/04/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

George T. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees"
Great employees
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 07/28/2017 08:19 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/29/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Tamara W. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brake job"
It didn't take long for the problem to be found!
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 07/26/2017 03:49 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/26/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Charlotte M. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Na
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/24/2017 10:32 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/24/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

David L. on 07/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"westbank's finesss"
who dat
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/22/2017 07:12 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/24/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
It was good
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/20/2017 04:55 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/24/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Robbin B. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The kindness the employees show to the customers."
The employees make sure you are taken care of. This means a lot to a customer when getting your car service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 11:13 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/20/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Don H. on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Shuttle driver"
Part was slow
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 10:52 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/20/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Paul D. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service rep LISTENED to my complaints and completed the recommended updates/upgrade (per my own online research) which seems to have improved the car's performance. I am pleased with the results.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/19/2017 06:09 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/20/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Jennie M. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to set up"
Easy to set up, spend the amount of time told it would be and was satisfied
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/19/2017 02:10 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/19/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Verified Customer on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional service"
Excellent
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/19/2017 07:41 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/19/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Clem G. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional profess8at Ray Brandt Hyundai Service "
Ronnie Williams may be the best Service Manager I've ever worked with! The dealership's Courtesy Van driver -- Poppa -- is a marvelous gentleman and this is an outstanding service they provide.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/15/2017 09:06 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/15/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs. Thank you for your loyalty and kindness. It is always a pleasure when you come in.
 
 
Ronnie Williams Jr.
Service Manager
504-913-6586

Krystle B. on 07/15/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Overpriced Service"
I was not given a rental car while it was in the shop for starters. They said I could come pick it up and then drop it off again a day later. Sorry but my time $. The part was covered under warranty. I also asked to have a nail removed from a tire(also covered under warranty). They forgot to remove so when I had to go pick the car up there was a delay. They also tried to sell me windshield wipers for $140, which is insulting.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/15/2017 12:33 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/18/2017

Thank you very much for your response, I would like to apologize for your unsatisfactory experience. We strive to deliver  excellent customer service to all of our customers. Once again please accept my sincere apology.
 
 
Ronnie Williams Jr.
Service Manager
504-913-6586

Deirdra L. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 11:12 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/11/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Samuel W. on 07/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very Professional Service!"
Yes, I would recommend to a friend
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 06/30/2017
Service Type: Maintenance
Review Created: 07/06/2017 08:47 AM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/06/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.


Ronnie Williams Jr.
Service Manager
504-913-6586

Leslie M. on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and friendly staff!"
I've always had my 2009 Sonata serviced at Ray Brandt. I totally trust that the work will be done correctly. I wouldn't go anywhere else!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 07/03/2017
Service Type: Maintenance
Review Created: 07/05/2017 05:19 PM
Ronnie M W. at Ray Brandt Hyundai of Harvey responded on 07/06/2017

Thank you very much for your response, please feel free to contact us anytime for all of your service needs.Thank you so much for choosing us to take care of your vehicle.
 
 
Ronnie Williams Jr.
Service Manager
504-913-6586

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