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Red Hoagland Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,687 Reviews)
72
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Score Details

5 stars
86%
4 stars
7%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
274
Total ReScores™
4.8
ReScore™ Average
72
Net Promoter Score ®

Business Details

About

Red Hoagland Hyundai in Winter Haven, FL. Our service center is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead. Red Hoagland Hyundai in Winter Haven, FL. Our service center is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(863) 326-6999
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6375 Cypress Gardens Blvd Winter Haven, FL 33884
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,687 Reviews)
Write a Review
Recent Reviews
JO
gravatar
John O.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2024
0
Category: Service
Oil change.
My appointment was for 10.30 Friday morning. I checked in with Manny, service advisor and told him I only wanted the oil and filter change. He agreed and said we will get your car in soon and have a seat. I waited outside and was surprised that my car was not taken into the shop 40 minutes later at 11.10. Having worked in dealerships for 25 years, I can understand you get behind sometimes . When the car was finally done at 11.40, Manny presented me with the bill. To my shock and dismay Manny said they did the oil and filter change and rotated the tires. I told Manny that I did not ask for the tires to be rotated and he told me that he did mention it to me. I argued with him that he did not tell me and he basically called me a liar to my face. He finally agreed to not charge me for the tire rotation and took it off the bill. I will never go back to this dealership and would never recommend it. Horrible experience with Manny.
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