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Redford Auto Repair

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(36 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(313) 537-5544

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
7666 N Wayne Rd Westland, MI 48185
Redford Auto Repair's Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(36 Reviews)

AJ
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April J.
Westland, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/14/2023
0
Almost had to file a police report on the manager
The manger JAY gave me the poorest most worst unprofessional uncomfortable experience I’ve ever had at an auto shop. He was upset about me questioning my $1140 bill for just a brake job. Refused to let me speak to the mechanics or let me view the work done on my vehicle. Told me he’s keeping my car, and quote “ show me a law that says I have to let you see your car”. Accused me of being too poor to pay for repairs. And at one point locked me in the garage with the doors closed. After finally speaking to the owner and telling him I wanted all the work stripped and the the car towed he offered a $290 discount. This is just a small summary of JAY’S threatening actions.
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