Reeves Tire & Automotive Joplin


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

183 Reviews

97% Would Recommend
Latest Review 9 days ago
DEREK J. on 11/25/2016
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"good as always"
Great service from manager Oran Baker.
Vehicle: Dodge Sprinter
Service Date: 11/23/2016
Review Created: 11/25/2016 02:22 PM
Kristen C., President at Reeves Tire & Automotive Joplin responded on 12/01/2016

Thank you for your compliment!  Have a great day!

LAUREL S. on 11/24/2016
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".."
Good
Vehicle: Ford Ranger
Service Date: 11/22/2016
Review Created: 11/24/2016 04:51 AM
GEORGE L L. on 11/18/2016
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"These folks are very professional and care about their customers."
They will get my business.
Vehicle: Dodge Caravan
Service Date: 11/16/2016
Review Created: 11/18/2016 03:36 PM
RON D. on 11/17/2016
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"As promised, when promised."
Always dependable
Vehicle: Chevrolet Suburban
Service Date: 11/07/2016
Review Created: 11/17/2016 04:49 PM
YURI T. on 11/11/2016
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"Great place 5"
Fast
Vehicle: BMW 525xi
Service Date: 11/09/2016
Review Created: 11/11/2016 05:56 AM
LESLIE S. on 11/02/2016
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"Great work and prices."
They helped me choose the right tires and wheels to fit my vehicle with a great price.
Vehicle: Chevrolet Avalanche
Service Date: 10/07/2016
Review Created: 11/02/2016 04:48 AM
RANDY B. on 10/31/2016
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"Customer Service and integrity"
Delivered ahead of time
Vehicle: Toyota Highlander
Service Date: 10/27/2016
Review Created: 10/31/2016 06:31 AM
DOUG B. on 10/30/2016
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"Have always gone there for brakes and tires"
Glad you kept me informed. You said who ever had changed the brakes in the past should have turned the rotors, that was you. Then the larger tires were put on the front. But otherwise great fast service
Vehicle: Nissan Frontier
Service Date: 10/28/2016
Review Created: 10/30/2016 04:29 PM
BARRY W. on 10/30/2016
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"Great Place for REAL service !!!!!"
How very refreshing to receive a great level of customer service!! Thank you Reeves !!!!!!!
Vehicle: Toyota Highlander
Service Date: 10/24/2016
Review Created: 10/30/2016 08:14 AM
DOUG J. on 10/26/2016
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"oil change subura"
Timely, friendly, best free coffee in the world....
Vehicle: Subaru Outback
Service Date: 10/25/2016
Review Created: 10/26/2016 05:33 AM
ALAN H. on 10/23/2016
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"Fixed flat tire"
Discovered a tire going flat. We were able to drive the truck to Reeves and get fast service.
Vehicle: Ford Ranger
Service Date: 10/13/2016
Review Created: 10/23/2016 02:25 PM
SHARON S. on 10/22/2016
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"Perfect once again!"
My brake light was on and I needed an oil change. The guys at Reeves were able to diagnose the brake issue while they were changing the oil. I had my truck back and ready to go 30 minutes after I got there. Thanks to the team for getting things done!
Vehicle: Ford Pickup
Service Date: 10/19/2016
Review Created: 10/22/2016 08:21 PM
PAUL J. on 10/22/2016
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"prompt, courteous service"
Stopped in for OLF without an appointment. Was taken right in and was out in less than 30 minutes.
Vehicle: Dodge Dakota
Service Date: 10/20/2016
Review Created: 10/22/2016 06:38 PM
SHANNON C. on 10/22/2016
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"Professional courteous staff."
Easily scheduled appointments, worked completed in a timely manner.
Vehicle: Chevrolet Silverado
Service Date: 10/19/2016
Review Created: 10/22/2016 10:00 AM
WILLIAM P. on 10/16/2016
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"Unprofessional "
At the 7th St location service person told me what the problem was ( top ball joint) I replaced it myself. Took my truck to Web city to get front end aligned and they told me the bottom ball joint on both sides needed replaced. I asked them to go ahead and align it and that I needed the specs of the alignment. and when I picked my truck up after work the person at the register told me he could not find my paper work. I have bought tires from them 1 year ago and had to take my truck in to see why it was shaking so bad. The lug nuts were loose and ruined my rim. Gave them anow egg shape to them. Friends also have had this problem. In the past before I have never had a problem with them. Something must change or I will not be going back. Nor will anyone I know. Very Unprofessional.
Vehicle: Chevrolet Avalanche
Service Date: 10/14/2016
Review Created: 10/16/2016 07:30 AM
Kristen C., President at Reeves Tire & Automotive Joplin responded on 10/16/2016

Your feedback is very important to us.  My word to you still stands just as we discussed on the phone last week.  As discussed with you then, we apologize for the misplacement of your print out.  We also said we will set up on your alignment again to produce a duplicate print out for you.  We further stated we were also happy to recheck and show you your vehicle's suspension while up on the rack.  I will further investigate your tire purchase from a previous year.  I appreciated the opportunity to speak with you on the phone after your service at our store.  I had the understanding that we had reached a plan with you to seek your satisfaction.  I'm sorry if you feel that was not enough to help rectify your concerns.  I will be contacting you to again reach out to provide professional service to you.  Kristen Cristy, President, Reeves Tire and Automotive 

FLOYD E. on 10/13/2016
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"Rotating tires"
Do not have to wait long. Don't need an apt.
Vehicle: Ford Taurus
Service Date: 10/12/2016
Review Created: 10/13/2016 07:51 PM
JULIE B. on 10/13/2016
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"Great service "
Friendly people and great service
Vehicle: Infiniti FX35
Service Date: 10/12/2016
Review Created: 10/13/2016 06:15 AM
LESLIE S. on 10/01/2016
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"Great customer service"
Very helpful deciding which rims for my Avalanche. Great work from the shop as well.
Vehicle: Chevrolet Avalanche
Service Date: 09/30/2016
Review Created: 10/01/2016 10:06 PM
ALAN H. on 09/22/2016
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"Back on the road"
Work was finished quickly and we were able to get our truck back a day earlier than promised.
Vehicle: Ford Ranger
Service Date: 09/20/2016
Review Created: 09/22/2016 10:07 AM
RON D. on 09/21/2016
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"Fast and accurate service every time and they are really customer oriented."
Excellent as always!
Vehicle: Chevrolet Suburban
Service Date: 09/19/2016
Review Created: 09/21/2016 06:37 AM
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