99% Would Recommend
Latest Review 2 days ago
Greg M. on 08/17/2017
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"Fair and friendly"
Very happy with the service. No attempts to upsell other services and the car was taken into the shop right away. Just a great independent business that I will patronize again.
Vehicle: Mercedes-Benz C300
Service Date: 08/11/2017
Review Created: 08/17/2017 10:20 AM
Marshalle S. on 08/17/2017
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"Excellent Service"
Staff are awesome and I feel safe and trust what services are recommended re actually what is needed.
Vehicle: BMW 3 Series
Service Date: 08/16/2017
Review Created: 08/17/2017 05:58 AM
Kelley R. on 08/13/2017
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"BMW 3 series"
I have been a client of Rennen for 10+ years! I wouldn't choose any other shop to do anything to my prized possession! Steve and Audra are the bomb! Don't pass go, don't collect $200, go straight to Rennen! Just sayin!!
Vehicle: BMW 3 Series
Service Date: 08/11/2017
Review Created: 08/13/2017 04:02 AM
Victor A. on 08/09/2017
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"5 Star Service"
Again, I was extremely pleased by the team at Rennen Imports and the services they provide. Over the last 26 years my experience with vehicle service centers has been from good to terrible. When I connected with Steve, Audra and the rest of the Rennen Team my experience and expectations were elevated to a best ever level.

It's with great pleasure and enthusiasm that I recommend Team Rennen for your automotive service needs!

Best,
VA
Vehicle: BMW 5 Series
Service Date: 08/07/2017
Review Created: 08/09/2017 07:30 AM
David G. on 08/08/2017
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David said this business did a good job.
Vehicle: Volkswagen Jetta Wagon
Category: Service
Service Date: 07/20/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Nesat S. on 08/07/2017
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Nesat said this business was very helpful with the repair work on his vehicle.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Gordon M. on 08/06/2017
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"Awesome service"
Timely, efficient, clean and on the road, this place take care of the customer!
Vehicle: Chevrolet Silverado 2500HD
Service Date: 08/04/2017
Review Created: 08/06/2017 09:37 AM
Don M. on 08/04/2017
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"Friendly and courteous service at a reasonable price."
Repair costs came in at the lower of the three estimates. Rare indeed and much appreciated...
Vehicle: BMW X3
Service Date: 08/02/2017
Review Created: 08/04/2017 07:15 AM
Jeromy W. on 07/29/2017
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"Personal and Professional 5 Star Service"
Honest shop with professional class mechanics who have a passion for the vehicles they are working on.
Vehicle: Porsche 911
Service Date: 07/28/2017
Review Created: 07/29/2017 07:18 AM
O.c O. on 07/19/2017
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O.C said his questions were answered and the price was reasonable.
Vehicle: Mercedes-Benz CLS-Class
Category: Service
Service Date: 06/15/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Andrew G. on 07/19/2017
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Andrew said they were fast, courteous and also reliable.
Vehicle: Toyota Highlander
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Melissa P. on 07/18/2017
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Melissa said everybody at this business was super hospitable, they were great with their follow ups and she had a trusting feeling when she left her vehicle with them. They were honest about everything and while she was leaving they were not trying to push additional services on her. They explained their observations and provided her with quotes so she was able to take it home and look over things. Overall she liked the way they went about everything. She also said she plans on using them again in the future and she is glad she found them.
Vehicle: Mercedes-Benz E-Class
Category: Service
Service Date: 06/16/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Anna S. on 07/15/2017
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Anna said this business was very personable and welcoming. The staff was nice and honest.
Vehicle: Ford Escape
Category: Service
Service Date: 06/23/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Kari B. on 07/15/2017
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Spoke with Tim. He said he had a great experience with this business. Steve has always been honest and fair, which is why they keep going back.
Vehicle: Volvo S80
Category: Service
Service Date: 07/13/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Bruce L. on 07/11/2017
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Bruce said this business normally does a good job, but he does have a recurring problem that he needs them to look at again.
Vehicle: Porsche Cayman
Category: Service
Service Date: 07/05/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Derek P. on 07/11/2017
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Derek said his overall experience was very good.
Vehicle: Land Rover Range Rover Sport
Category: Service
Service Date: 06/26/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Dave T. on 07/07/2017
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Dave said the business did a great job.
Vehicle: BMW 525i
Category: Service
Service Date: 06/28/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
Charles M. on 06/30/2017
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"honors his parts warranty"
Rennen replaced the ignition on my 1983 Porsche 944 in January 2017. The replacement shorted out on the way home and the cockpit filled with smoke from burning insulation. Rennen replaced several instruments and switches, the relevant wiring harness (40 pounds of rats'-nest wiring) the fuel tank ending unit, the steering wheel (it broke in their care), and assorted other parts. Waiting for a wiring harness that would fit, and troubleshooting ("when one device started working another would fail"). The process took until the end of the next June. Rennen provided over $500 in parts at no charge to me and charged a modest amount for labor. Steve is truly a man of honor.
Vehicle: Porsche 944
Service Date: 06/28/2017
Review Created: 06/30/2017 10:35 AM
Brieanna C. on 06/19/2017
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"Best repair shop EVER"
This is the ONLY shop I have taken my Audi to that seems to know what they're doing and gives my car back in better condition than it arrived. Steve is excellent at communicating the issues and solutions, whatever the situation. I will never take my car anywhere else.
Vehicle: Audi A4
Service Date: 06/01/2017
Review Created: 06/19/2017 05:59 PM
Jason B. on 06/16/2017
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Jason said he went to the business to have a brake light changed and he didn't have an appointment. He said they were able to do this for him in 30 minutes.
Vehicle: Porsche 911
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
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