Review for Renton Collision Center
Arnique B. on 10/08/2013
Spoke with Erwin. He said the body work is fabulous and he cannot even tell the vehicle was in an accident. This business called him a week after he dropped his vehicle off to ask him for his deductible payment, which he already paid. There was a mix up and his payment did not post on their records. He said he was not kept informed during the repair process because when he called the business the secretary would tell him someone would call him back, but no one ever did. His steering wheel, the arm rest, and the handle on the door were covered with dirty fingerprints. It would have been nice if they had cleaned them off. It would be helpful it they stayed on top of their phone calls and cleaning.
Service Date: 09/10/2013
Review Created: 10/08/2013
This review was collected via phone interview by Customer Research Inc.