Review for Renton Collision Center
Emile A. on 09/16/2014
Emile said he did not understand why the business was not able to get the right parts for his vehicle. He was not satisfied with the quality of the repair because they were not able to find the right part to fix his vehicle. There was a delay because the factory part did not fit his vehicle. He was not satisfied with the communication for the reasons mentioned. There was a part of the vehicle that was caused by the accident. The person who did the estimate did not mark it on his first walkthrough of the vehicle. He said he felt the staff was trying to tell him what he wanted to hear and not the actual problem. He will not recommend the business because of this issue.
Service Date: 08/23/2014
Review Created: 09/16/2014
This review was collected via phone interview by Customer Research Inc.