business image

Renton Kia

Average Score
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(5 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service. Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 775-6752

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (Us & Canada)
200 SW Grady Way Renton, WA 98057

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service. Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 775-6752

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (Us & Canada)
200 SW Grady Way Renton, WA 98057

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service. Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 775-6752

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (Us & Canada)
200 SW Grady Way Renton, WA 98057
All Departments' Reviews
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
2.6
(5 Reviews)

DB
gravatar
DEIRDRE B.
Sea Tac, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2014
verified customerVerified Customer
Category: Service
Good customer service
Everyone I spoke to, both on the phone and in person, was very helpful and nice. There was somehow a mix up and no loaner car was available for me, but that was remedied within 10 mins. The only minor negative was that a bulb was changed and a charge put on my itemized list but they didn't check with me before replacing it. Granted it was a $2.50 bulb so it disnt really matter, but it makes me wonder if they slip these kind of things in often without telling clients.
Recommended
Angela M., Senior Customer Care Specialist from Renton Kia responded on 03/24/2014 01:31 PM


Hi Deirdre!

Thank you for your feedback!  We sincerely apologize about replacing your bulb without checking with you first; it is definitely not something we practice.  We take all feedback seriously, and will use this going forward for training purposes.

Please let us know if there is anything else we can do for you.

Kind regards,


Angela McKenzie
Senior Customer Care Specialist
Phone:  (425) 277-4217
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