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Richard's Accurate Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,024 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

Categories
Contact
(805) 962-1741

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
401 Santa Barbara St Santa Barbara, CA 93101-2348
Richard's Accurate Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,024 Reviews)


AS
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ANDREW S.
Santa Barbara, CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/13/2014
verified customerVerified Customer
Things have changed
My work was done correctly--however it was obvious that the service writer is a novice at what he does, took over 20 minutes to get the service ticket written. I am not 100% happy with the changes which have been made at Richard's--for example I had to go to Lexus to fight for warranty repairs for a problem you found---before, you fought the battle for me, and won! So will be watching but perhaps the changes are not for the better
Not Recommended
Michael B. from Richard's Accurate Automotive responded on 03/24/2014 05:24 PM

We contacted the customer and in reponse to the initial write up delay we went over the fact that time was spent (before the customer left) on his transmitter battery concern and reviewing the history of services. The write was thorough and therefore took the proper amount of time needed. There was no mention of any kind regarding the brakes so they were only measured on lining thickness left. We have spoken with Mr. Seybold at length regarding this visit and the initial score so that it can be modified.

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