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Richard's Accurate Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,024 Reviews)
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Score Details

5 stars
84%
4 stars
10%
3 stars
2%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

Categories
Contact
(805) 962-1741
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
401 Santa Barbara St Santa Barbara, CA 93101-2348
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Richard's Accurate Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,024 Reviews)
Write a Review
Recent Reviews
WS
gravatar
WILLIAM S.
Santa Barbara, CA
Acura 3.2CL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/26/2015
verified customerVerified Customer
Unacceptable threat to safety
In the midst of driving home from my last repair, I became aware that the "SRS" warming light was continually showing.
On arriving home, we had an emergency message that a relative in Santa Monica had been hospitalized with a life-threatening injury.

I felt I could not endanger my and my wife's safety by driving a car 100 miles with the "SRS" warning displayed.
It was past your business hours with no way to correct the problem.
How is it possible that your staff did not discover and solve this problem before delivering the car to me, so that in any emergency I could not safely put in on the road?
Not Recommended
Michael B. from Richard's Accurate Automotive responded on 02/03/2015 04:01 PM

Mr Smithers had a worn out seat belt clip that was an intermittent contact for the SRS system> We explained To Mr Smithers and he went ballistic on us shouting that we Broke it while it was here. To calm him down we ordered the part and told him we would install it for free... He has not answered his phone in a week. We have tried to solve the matter as we have a 98% approval rate that we didnt get by having upset customers.Given his age and irrational response I dont think anyone can make this man happy

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