Rick Allen's Auto Repair


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

675 Reviews

99% Would Recommend
Latest Review 1 day ago
Bill M. on 09/23/2017
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"The Best"
Always honest, reliable, and has the top mechanics.
Vehicle: Toyota Sequoia
Service Date: 09/22/2017
Review Created: 09/23/2017 06:25 AM
Joan B. on 09/22/2017
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"Diagnosing problems with vehicle."
Information regarding needs for car to operate safely.
Vehicle: Ford Taurus
Service Date: 09/18/2017
Review Created: 09/22/2017 12:32 PM
Helen D. on 09/22/2017
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Helen said everyone who works at this business, which includes Rick, Melissa and Mike, are all knowledgeable. They explain things well and try to keep the prices down for their customers. She was treated well while waiting and has nice things to read. Mike is pleasant and she likes him a lot. He pays attention to each person's vehicle. She knows her vehicle is in good hands. This is a nice facility and they should be proud of the work they do.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 08/23/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Geoff H. on 09/22/2017
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Geoff said the staff do good service. His family has been going to the business for decades.
Vehicle: Cadillac STS
Category: Service
Service Date: 08/24/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Bruce H. on 09/19/2017
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"Everyone working there is the best!!"
You always do an amazing job!! No complaints here!!
Vehicle: Ford Mustang
Service Date: 09/19/2017
Review Created: 09/19/2017 08:25 PM
Ken R. on 09/18/2017
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Ken said the service was a little pricy but he knows Rick and he's a great mechanic. He can really trust him.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/28/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Rick P. on 09/16/2017
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"Solved my tough job"
After removing a worn out exhaust on my 2002 Mustang GT, I went to install an after market one that just would not go over axle housing. Brought it here and not only was my problem solved, but they found a cracked intake manifold that could of led to big problems that was replaced here. Highly recommended!
Vehicle: Ford Mustang
Service Date: 09/14/2017
Review Created: 09/16/2017 05:14 AM
Rick P. on 09/14/2017
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"Very professional"
My son brought his 2006 Impala in for a power steering noise. After a check was done it was found a steering rack leak caused fluid lose, but other problems were found and advised of. Professional techs, highly recommended!
Vehicle: Chevrolet Impala
Service Date: 09/13/2017
Review Created: 09/14/2017 12:19 PM
Mike K. on 09/07/2017
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Spoke with Karen. She said everyone was very friendly and easy to deal with at the business.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Allison H. on 09/07/2017
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Allison said this business fixed her vehicle and they did a good job.
Vehicle: Toyota Highlander
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth M. on 09/01/2017
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"Very satisfied"
Same day emergency service; personable staff, corrected the problem and felt like I was in good hands. Look forward to using them again.
Vehicle: Ford Explorer
Service Date: 08/30/2017
Review Created: 09/01/2017 05:41 PM
Ken M. on 08/30/2017
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"The Best"
We continue to take our cars to Rick Allen's Auto Repair because they are trustworthy and do a great job!
Vehicle: Dodge Caravan
Service Date: 08/29/2017
Review Created: 08/30/2017 03:15 PM
Marc M. on 08/25/2017
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Marc said the staff is straight forward, honest, and timely.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/17/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Lauren C. on 08/25/2017
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Lauren said she was very happy with the service at the business.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Sal B. on 08/23/2017
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Sal said his experience with this business has been very good. They are responsible and honest.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Ryan M. on 08/18/2017
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Ryan said both Rick and the service manager went out of their way to take care of him.
Vehicle: GMC Sierra 2500HD
Category: Service
Service Date: 08/04/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Ester K. on 08/18/2017
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Ester said the employees are courteous and fast. She has used them for a long time and she would recommend them to anyone.
Vehicle: Honda Accord
Category: Service
Service Date: 08/04/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 08/11/2017
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"Honest "
This place is honest! They do the work they say and fix the things tat need it, not extra stuff just to make money.
Vehicle: Chevrolet Silverado 1500
Service Date: 08/10/2017
Review Created: 08/11/2017 06:30 AM
Al S. on 08/10/2017
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"Exceptional Listening, Observation and Trouble Shooting Skills that Result in More Efficient and Effective Repair "
Intermittent problems are about the worst problems to try to fix. However at Rick Allen's they actually "listen" to the customer. I too my Dodge Durango with an electronics systems problem that caused really odd symptoms that were intermittent. Because they listened to me, indicating the problem only seemed to happen when I used the wipers, the wisely deduced that something may be getting wet. Now that may sound simple, but it is not. My problem had nothing to do with my wipers. It had to do with the fact that when it rained computer modules became wet, not from the wipers... The wet came from clogged sun-roof water vents. The water traveled though the car body to the computers in the engine compartment. This water infiltration happens only when it rained. They did not know of this, they looked and traced the problem back. I had gone to a dealership with the same problem, only to pay a bill and have nothing resolved. Caring well trained staff make all the difference. There is no better place to take your car for service! Thank you Rich Allen's Auto Repair Team!
Vehicle: Dodge Durango
Service Date: 07/26/2017
Review Created: 08/10/2017 01:00 PM
Rick A. at Rick Allen's Auto Repair responded on 08/15/2017

Hi Al, thank you for the kind words and your trust in us, it means everything to us!
Rick Allen

Joan B. on 08/10/2017
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"Diagnosing problems with vehicle."
Diligence in repairing vehicle.
Vehicle: Ford Taurus
Service Date: 08/09/2017
Review Created: 08/10/2017 08:21 AM
Displaying Review 1 - 20 of 675 in total